Ben Davis Chevrolet Buick

I had great service from Rachelle in the businesses department. She was more than helpful and I feel went above and beyond to help me get my car when family... problems happened. On the other had I was not overly impressed with Shaun Slain... he seemed pushy and when I said I was at work and couldn't respond he would keep e-mailing and calling. I also told him I would be done to pick up the car on Wednesday then I get an e-mail on Wednesday at 2:30 saying the car was being delivered and that they would be to my house at 4. I don't even get out of work until 4 and and my house is 25 miles away. Then I had cash to pay my down payment with... after I had already left the back he aid I couldn't give the driver cash. I'm 10 miles from the back, the drivers are at the house waiting with the car, the delivery guy didn't have the correct numbers. They told him I owed more money than what I did because they forgot to subtract out the $250 deposit. Just a lot of miss communication. I also was not gave the code to my car or taught how to use the auto start... stuff I think would have been done if I would of picked the car up like I wanted.

Shaun found what our granddaughter was looking for right away. He was very pleasant, very helpful and made sure the car was very clean before she left.... We did all the financing right there

I recently sold my car and was scouring the internet for a Chevy Traverse with good mileage. I live in Kalamazoo, MI and found on at Ben Davis Chevrolet... in Indiana. Compared to the other Traverses that I had test drove this car had half the mileage and was in much better condition. I called immediately and spoke with Andrea, due to timing and the distance I had requested that we meet half way. She tried to accomodate this request for me, but was unable to. I found a friend to drive me down there, we got there about two minutes before close and Andrea was still there waiting for me. She had the car ready to go, took us for a test drive. She was so friendly and patient even though we were keeping her past hours. She never made me feel rushed and even stayed after to take a picture for us. I work in an industry where customer service is a priorty. Andrea is amazing, I'd recommend her to anyone buying a new/used car.

Sales staff was professional. They asked me what I was looking for and catered to MY NEEDS!. I got a good price and excellent customer service. One... negative is they didn't spend anytime explaining options on car. Could have set up wife's bluetooth, explained hatch back features and more. Almost seemed like sale was made now get the xxxx out of here. Did not get me acquainted with service department .

After visiting other dealers this dealership is the best. The deal was done before i ever got there. All I had to was make sure the truck was the one in... the pictures.

great people to work with..very nice..! i would highly recomend this dealership to anyone.! a special thanks to jill harris....! chevy 2006 silverado..!.........HAVE... A GREAT DAY.!!!!!!

Scott Krontz and the rest of the team did a great job at getting me in a vehicle that I wanted for the price I needed. Great low pressure environment.... Scott did a great job at listening to my needs and did not pressure me into a deal i did not want to make.

John, Jesse, Rachel, and Brent went out of their way to take care of all my needs and concerns. Great people made my buying experience smooth and trouble... free.

With some earlier conversations with Larry Dove helped us to narrow down our vehicle choices made it easier to pick/identify the vehicles to make our final... decision when the lease end was possible. When our final choice of the Envision was made Jesse and Larry immediately found the right one for us. Rachel then put the paperwork together and we were on our way.

My last truck I bought from a different Chevrolet dealership and I thought I was treated well there. After I went to Ben Davis for the first time, I realized... that what I thought was ???good??? service at my last dealership was not in the same league as Ben Davis. I gave, what I thought to be, a pretty tough mission on the price i wanted to pay. Instead of trying to sell me a cheaper vehicle, they did everything in their power to get me into the vehicle I wanted to be in with a deal that I???m still surprised with. I???ll be making the extra drive to Ben Davis for my future vehicles.