Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Rick Hill Imports Hours

Sales

Monday

8:30 AM - 6:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2015

Buying a new vehicle can often seem like a daunting process, but your friends at Rick Hill Imports believe it should be a fun and easy experience.

...



Rick Hill Imports is a family owned and operated dealership located in the Tri-Cities region of Tennessee. We are a dealership that will offer you world-class, luxury vehicles, with a hometown atmosphere. We have no documentation fees or pricing add-ons, so your price is clear, concise, and transparent. No surprises! We truly want to offer you the best possible value.

Buying from a locally owned dealer, you will be treated like family, and we are always happy to see you!

"World-Class Cars, Hometown Service. The Tri-Cities Largest Luxury Dealer."

Service

Oil, Filter Change (Premium)

$139.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
206 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 30, 2018

    Honest, approachable sales reps. Easy processs to buy a used car here. Happy with our experience here and would gladly recommend it.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2018

    Fast and Easy process!! Buddy was so helpful and made the whole process a breeze!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 3, 2018

    Our SA (Jerry Godsey) has done what the big city dealers said couldnt be done. Twice! If youre looking for a hard to find car, save yourself some time.... Just call Rick Hill. Tell them what youre looking for. It worked for us. After the sale is made the service team doesnt disappoint either. A clean loaner car, timely updates concerning repairs. Then your ride is delivered on time as promised. Plus its been detailed! Whats not to like?

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 22, 2018

    The buying experience was great. Jerry was knowledgeable, friendly and helpful. The best part was that Jerry gave me space. I took the car for a drive,... and the car spoke for itself. This is the third Porsche I have bought at Rick Hills Imports. Each car is different, but each car feels exciting when I drive it. Oh, it was also great that the paperwork took about 15 minutes. Jerry called me to tell me everything was ready, and I just walked in and signed the papers. I would highly recommend Rick Hills Imports.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 17, 2018

    I always enjoy everything about my visits to Rick Hills, except paying the bill, but up until that moment, it is great. I can pay that bill, knowing I'm... leaving with a car in excellent condition until the next time service is due. Thank you for the confidence I feel when I drive away!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words! Your service business is very much appreciated and we will continue to strive to meet your expectations. When yo...u are ready for another vehicle, please give us the opportunity. Our sales department would love to provide you with a 5 star experience as well!

  • 5.0 out of 5
    June 29, 2018

    Joe Gross and team were perfect. 0 pressure, exactly what I wanted, fast & accurate answers, volunteered to pick me up from airport, great conversation,... all details handled promptly, accurately and a minimum of fuss, by every member. I flew in from Louisiana based on a few text communications and the experience from pickup to finance to genius could not have been better. I’ve never had an experience this good and I’ve pirchased 3 BMW vehicles to date.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 14, 2018

    Bought a vehicle here once, tried to buy another one. I was lied to by the salesman not one but twice. That did it for me.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 11, 2018

    As an out of state buyer I have never had easier / better purchase experience than I did with Buddy Buddy Babb.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2018

    The entire service staff at Mercedes of Kingsport is superb. Greg and the whole staff do everything possible to ensure that your service is done to the... highest standards. Ive been completely satisfied each and every time Ive had my E550 or AMG SL 63 in for service. This Dealership and the staff are simply the best.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 14, 2018

    Excellent service & super-friendly folks - as always :)

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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Rick Hill Imports

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