I came in the get my recall done and I was please with what they done with everything. I didn't have to wait that long and everyone was very friendly. They told me everything that was done .
Excellent customer service! Donnie was extremely helpful. At no time did I feel like I was being chased or pushed into a sale. Excellent customer care from beginning to end. Oh, I love my Kia!
Love My Kia
Donnie Jones was a great help in selling me my new car.
Hi Beverly! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service on 2017 RAM 2500, 6.4 Hemi, HD, 4x4
Excellent facilities. Knowledgeable, polite staff.
Not to good of an experience!
My Experience was tiring. Which ended up with a almost 800 dollar state inspection price with none of the repairs in order for my car to be inspected making any difference. I was told I need to parts for underneath my car to be installed anew because my car was pulling to the left. After repairs it still did the same. Had ac charged and it took a while to cool off going home but it finally started cooling.. it only worked once afterwhich the hot days came and no AC! I continue to call to check on my vehicle after it was promised a certain time and that time when by! Had the hardest to trying to get service person to the phone both times. When the parts finally came in for the car, one of the was the wrong one. It?s more to the madness but I?m tired trying to go through it all again. My recall there for airbag, my glove department was messed up. Tried to start my car up by remote the next day and it would work because my glove department wouldn?t close and light was on continuously.
Hello Vernon, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (434) 792-8853 so we can work towards a resolution. We look forward to hearing from you. Take care.
I bought my Kia there and do all my service there. Will go back for next car.will be looking for a second car Daniel is great
Hi Robin, we're happy you found our staff to be so supportive during your experience here at Blackwell Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Super nice, not pushy car salesman. Daniel. easiest car purchase ever! We were looking for a used car with low mileage and he recommended we test drive the Kia Soltas. It was the one! It was brand new!
My SUV was taken care of in time. And the service was great.
Hi Beverly, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
New Kia Soul
I'm very happy with my purchase with Blackwell Kia. I love my new car. Dean took great care of me and helped me drive several vehicles so I would feel confident about my purchase. Everyone there was very friendly. I would purchase again from this salesperson and dealer.
Bobbie, we're happy to hear you had such a positive experience with our team! We look forward to your next visit. Take care!
I went into the service center about 1 pm and I was out a little after 2. The service was quick and great.