Mercedes-Benz of Monterey

1.0 out of 5 1.0
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Mercedes-Benz of Monterey Hours

Sales

Monday

8:30 AM - 6:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2018

Shop The Oldest Mercedes-Benz Dealership in America!

...



Family Owned & Operated Since 1957
Established June 1957 per Mercedes-Benz Records.

Located in Historic Downtown Monterey since 1928 Stahl Motor Company has graced the Monterey Peninsula with luxury, providing true personalized service in a boutique setting unlike any other automobile buying experience. To this day Stahl Motor Company is still owned and operated by the same family.

"Sales - Service - Parts"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.0 out of 5 1.0
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 4, 2019

    I Taken my car in for service I've never had any problems I had a very expensive pair of sunglasses in my overhead compartment Put the glasses their... upon leaving My vehicle picked up the vehicle sunglasses Was not Their left the vehicle their For 3 days Service manager told me they would not cover my sunglasses This hurt Me to my heart to think that I would leave my Vehicle with Mercedes something like This could happenThis response was they have never encountered anything like that and couldn't believe that his people would do this And funny months before this I take in my car there for service in Picked up my vehicle and a scratched Was on my vehicle No one reporting That and when I picked up the vehicle I had to let them know that 1 of their drivers had put a big scratch on my car they covered it but when He said no one in his shop would have done that I just makes no sense I like the shop I like most all the people I've met there But the service manager you need a new one And at 1st he said send him A picture or Price of the glasses and they would take care of It the next call Was that we will not take e of it this is crazy as h*** to me

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2017

    Today, I took delivery of my new 2018 Mercedes. From the beginning till today, Doug DiTullio maintained the professionalism and courtesy throughout the... entire process. He was prompt to answer all of my questions throughout the process and ensured that I was comfortable with all of my new vehicles operations before departing. I am extactic about new vehicle and even appreciate the bouquet of flowers. Nice touch. Thank you all.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 7, 2014

    All of my questions were answered in a professional a helpful manner with no pressure. Infirmation was complete and accurate.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    May 12, 2017

    All the informations needed were given to me. The buying process, requirements and all the necessary data in buying a used car were given to me.

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 12, 2016

    No response to advertisement despite repeated contact.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 6, 2014

    I used cars.com to locate a specific model of Mercedes Bens that my wife wanted. I contacted the dealership through this site and began to,negotiate a... deal through multiple emails and phone calls I travel overseas for a living and mentioned in all my emails and phone conversations that I would not be able to pick the car up until Monday the 10th of November when I return home. On Wednesday the 6th we agreed on a price for the car. I soon began paper work with my bank for financing and arraigning for delivery of the vehicle because I would have to travel some four hours to pick it up. I repeat, the dealership had accepted my offer. A direct quote. I called and discussed pickup,and offered to put a deposit on a credit card, which was refused. On. Thursday the 7th I get an email that they had sold the car to someone else. This dealership reneged on the deal. I am a firm believer in the free enterprise system and the right of this dealership to sell this car to,whomever they like at the best price they can get. I also believe that their word of, " we accept your offer, " is worthless. What they really mean is that we will take your money when you get here but until then we reserve the right to renege on our agreed deal and sell it to anyone we want. In short, it's a crappy way to do business and buyer beware.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2014

    When I found I car was disabled the service folks diagnosed the problem over the phone, on a Saturday no less!!! Very helpful and they come to my house... for free with a new battery and changed it out for free (not the battery but the labor was free). 'VE R Y IMPRESSED !!! Thank You Cleve!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?