Audi of Monterey Peninsula

1.3 out of 5 1.3

Reviews

1.3 out of 5 1.3
4 lifetime reviews.
  • 1.0 out of 5
    October 28, 2020

    Noone wants to attend to you. Waited for service, noone talked to me. Got told to be "quiet" when I asked questions Everybody was grumpy! And nobody followed... up after I left. I guess they were happy to see me leave?

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 20, 2017

    Very nice people but not fair! After spending days there. The car I wanted they let someone else take to there house for the night .... Didn't offer... that option to me and I have a high credit rating. Plus they raised the interest rate pretty high. So I decide to go somewhere else and see if I can get lower interest rates and I did a lot lower. The dealership get a percentage of the interest .. Left there, went to the Lexus. bought a new Lexus!

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 30, 2016

    This dealership accepted a $500 deposit to hold a vehicle for 24 hours. In less than 24 hours they sold the vehicle to another party. Disappointed in the... integrity shown.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 2.0 out of 5
    April 28, 2016

    More stressful than fun! Finance department move numbers from one place to another leading you to think your getting a good deal! Went somewhere else purchase... the car in the same day and had a good time.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?