Reviews
Write a reviewBEST CAR DEALERSHIP!
Best dealership I've ever dealt with and I've owned a plethora of vehicles from normal to luxury. If you want a car look no further. Awesome staff. Great sales, service, and finance departments. Grade A+.
BEST CAR DEALERSHIP!
Best dealership I've ever dealt with and I've owned a plethora of vehicles from normal to luxury. If you want a car look no further. Awesome staff. Great sales, service, and finance departments. Grade A+.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gregory, thanks for your praise and kind comments about our team. Thank you again for the great review!
Great Experience!
I've been meaning to write a review of a purchase from last December but life took over! I purchased a 2015 Lexus with 24K miles. I had been looking for a low mileage Lexus as my vehicle was on its way out. Soon as I saw the ad on a Saturday morning, I sent an inquiry online and received a call back from Firas within 15 minutes. The vehicle was not quite ready to test drive as a part was needed but I was kept up to date from Firas as to the status. I was able to put down a $1k deposit and be approved for financing on line. I have a 10-year old with lots of energy so was nice to be able to complete documents at home. I'm an hour away from Monterey, so when the vehicle was ready, my sis drove us to the dealership, test drove and completed paper work in about two hours. I was then off and away with my super low mileage Lexus RX 350. Easy and quick process! Highly recommend Audi Monterey. My hubby and daughter love the vehicle...I just need to watch my speeding. My kiddo enjoyed the hot chocolate as well. :) Hope this helps anyone looking for a used vehicle. I'm sure they have a great process for new purchases as well!
Great Experience!
I've been meaning to write a review of a purchase from last December but life took over! I purchased a 2015 Lexus with 24K miles. I had been looking for a low mileage Lexus as my vehicle was on its way out. Soon as I saw the ad on a Saturday morning, I sent an inquiry online and received a call back from Firas within 15 minutes. The vehicle was not quite ready to test drive as a part was needed but I was kept up to date from Firas as to the status. I was able to put down a $1k deposit and be approved for financing on line. I have a 10-year old with lots of energy so was nice to be able to complete documents at home. I'm an hour away from Monterey, so when the vehicle was ready, my sis drove us to the dealership, test drove and completed paper work in about two hours. I was then off and away with my super low mileage Lexus RX 350. Easy and quick process! Highly recommend Audi Monterey. My hubby and daughter love the vehicle...I just need to watch my speeding. My kiddo enjoyed the hot chocolate as well. :) Hope this helps anyone looking for a used vehicle. I'm sure they have a great process for new purchases as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Julianne, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Used car purchase - 2019 Audi Q7
I purchased a used 2019 Audi Q7 in March 2022. The windshield had a small crack, and I was not going to purchase the car with a crack in the windshield. The sales guy and finance manager said that they would include windshield insurance and would cover the windshield if the small crack turned into a larger windshield problem which needed to be replaced. As it turns out, the windshield did crack all the way, and needs to be replaced, but apparently the insurance coverage only covers repair and not replacements. I feel like I got swindled on this deal as it was explicitly discussed that I would not buy the car with a cracked windshield or without replacement coverage.
Used car purchase - 2019 Audi Q7
I purchased a used 2019 Audi Q7 in March 2022. The windshield had a small crack, and I was not going to purchase the car with a crack in the windshield. The sales guy and finance manager said that they would include windshield insurance and would cover the windshield if the small crack turned into a larger windshield problem which needed to be replaced. As it turns out, the windshield did crack all the way, and needs to be replaced, but apparently the insurance coverage only covers repair and not replacements. I feel like I got swindled on this deal as it was explicitly discussed that I would not buy the car with a cracked windshield or without replacement coverage.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Wesley, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (888) 720-5973 to discuss this further.
Audi of Monterey Peninsula Review
Overall service is good but they takes some time to verify my truecar discount code.
Audi of Monterey Peninsula Review
Overall service is good but they takes some time to verify my truecar discount code.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Xiaowei, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OUTSTANDING EXPEREINCE
From the first phone call...to taking possession of vehicle, the dealership staff including Anthony, Scott, and Joey were absolutely amazing and very helpful. In fact, they even helped me with financing and got me a very competitive interest rate during current times of skyrocketing high interest rate. Furthermore, I had originally signed a contract for lease, they submitted it to the bank, and I changed my mind and bought the car instead, they accommodated me. With their help, I got exactly what I wanted, I didn't want to settle and they made sure I was driving away with my perfect dream car. From my perfect car to competitive interest rate and competitive trade-in price, this dealership has it all! I had an Audi previously, and will always stick with Audis because of quality and performance of these cars, now I can also say, I will always stick with this dealership as well, regardless of where I am. Thank you, you guys truly are amazing, you don't just sell cars, you make dreams come true for your customers.
OUTSTANDING EXPEREINCE
From the first phone call...to taking possession of vehicle, the dealership staff including Anthony, Scott, and Joey were absolutely amazing and very helpful. In fact, they even helped me with financing and got me a very competitive interest rate during current times of skyrocketing high interest rate. Furthermore, I had originally signed a contract for lease, they submitted it to the bank, and I changed my mind and bought the car instead, they accommodated me. With their help, I got exactly what I wanted, I didn't want to settle and they made sure I was driving away with my perfect dream car. From my perfect car to competitive interest rate and competitive trade-in price, this dealership has it all! I had an Audi previously, and will always stick with Audis because of quality and performance of these cars, now I can also say, I will always stick with this dealership as well, regardless of where I am. Thank you, you guys truly are amazing, you don't just sell cars, you make dreams come true for your customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Savina, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Audi Seaside
Our salesman Anthony was fantastic. He did not rush us. He didn?t schmooze us. He was genuine and real.
Audi Seaside
Our salesman Anthony was fantastic. He did not rush us. He didn?t schmooze us. He was genuine and real.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shari, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was not Audi standards
You would expect Audi to be top, but they are not transparent when it comes to financing and other cost.
It was not Audi standards
You would expect Audi to be top, but they are not transparent when it comes to financing and other cost.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Moises, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (888) 720-5973 to discuss this further.
Overall Buying Experience
The dealership had the vehicle I was looking for with the options I was interested in.
Overall Buying Experience
The dealership had the vehicle I was looking for with the options I was interested in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Siamak, thank you so much for your positive comments about Audi of Monterey Peninsula! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New car buy experience
From the Sales associate to the Finance Manager, everyone treated us with kindness and professionalism. I feel like they went above and beyond to help us!
New car buy experience
From the Sales associate to the Finance Manager, everyone treated us with kindness and professionalism. I feel like they went above and beyond to help us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sabrina, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Once again the best
Their service is over the top. I have bought several cars from Cardinale and will continue to due to my confidence in them being up front and striving to take care of me.
Once again the best
Their service is over the top. I have bought several cars from Cardinale and will continue to due to my confidence in them being up front and striving to take care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert Rosenthal, thank you for your kind review; we are happy to pass along your comments to the team here at Audi of Monterey Peninsula! If you have any further questions, please give us a call. We're always happy to help!