Reviews
Write a reviewServiced and checked my wife's Escape all within an hour.
Serviced and checked my wife's Escape all within an hour. (Enough time to walk over to Jennifer's for a haircut!) Always treated good at Wild West Ford.
Serviced and checked my wife's Escape all within an hour.
Serviced and checked my wife's Escape all within an hour. (Enough time to walk over to Jennifer's for a haircut!) Always treated good at Wild West Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We had a great buying experience with Abel and Josh at
We had a great buying experience with Abel and Josh at Wild West Ford, in Guymon, OK. They were attentive, personable, and accurate in all they did to assure that we could drive home with the car we'd come in to buy. What made it really special is that we drove off the lot within two hours. It was the quickest, easiest, and most pleasant buying experience we have ever had!
We had a great buying experience with Abel and Josh at
We had a great buying experience with Abel and Josh at Wild West Ford, in Guymon, OK. They were attentive, personable, and accurate in all they did to assure that we could drive home with the car we'd come in to buy. What made it really special is that we drove off the lot within two hours. It was the quickest, easiest, and most pleasant buying experience we have ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Laura, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Malfunctioning air dam repaired.
Malfunctioning air dam repaired. Took a little longer than anticipated but they did it right. Good job!
Malfunctioning air dam repaired.
Malfunctioning air dam repaired. Took a little longer than anticipated but they did it right. Good job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Philip, we appreciate your feedback! Safe travels!
2019 Lincoln MKT Reserve
Outstanding employees!!! Outstanding customer service!!! Love our SUV!!! Abel, Luis, Waylon. Extremely helpful, kind, smart, and welcoming.
2019 Lincoln MKT Reserve
Outstanding employees!!! Outstanding customer service!!! Love our SUV!!! Abel, Luis, Waylon. Extremely helpful, kind, smart, and welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Wild West Ford for all your vehicle needs! Take care!
2023 King Ranch
I visited the Wild West dealership, told them what I was looking for and what I was trading. They inspected my current vehicle and established a trade value. They didn't have exactly what I was looking for but were able to locate the pickup I described to them. We were able to finalize the deal very quickly and without complications. I appreciated that they took the time to listen to what I was looking for and then make a deal. Good Job!
2023 King Ranch
I visited the Wild West dealership, told them what I was looking for and what I was trading. They inspected my current vehicle and established a trade value. They didn't have exactly what I was looking for but were able to locate the pickup I described to them. We were able to finalize the deal very quickly and without complications. I appreciated that they took the time to listen to what I was looking for and then make a deal. Good Job!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Philip, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Great, quick, complete service!
My Escape was serviced completely and quickly. All my questions were answered. They also accepted my reward points for payment without issue.
Great, quick, complete service!
My Escape was serviced completely and quickly. All my questions were answered. They also accepted my reward points for payment without issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wild West Ford Survey
Brought Ford Edge in to get serviced (oil and filter and rotate tires) at 3:30. I waited at dealership. They finished at 5:00. I looked back several times to see if they were about completed with service. The guy working on my vehiclle was talking on his cell phone while using impact wrench to tighten lug nuts. I was thinking, I hope I don?t lose a wheel on the home. I didn?t lose a wheel but started hearing a noise under vehicle. When I got home saw that the splash guard was dragging on the ground. Called service back and they had already left for the day. I told the person answering the phone what had happened. He said he would have them call me next day. I called back next day and talked to to service mgr. He didn?t get message and told me to bring it back in, it was no big deal. They could fix it right away. ?It was a big deal? Had to drive back to Guymon (20 miles) to get it fixed. Didn?t take them long to repair. No apology for the inconvenience, just here?s your keys it?s done!
Wild West Ford Survey
Brought Ford Edge in to get serviced (oil and filter and rotate tires) at 3:30. I waited at dealership. They finished at 5:00. I looked back several times to see if they were about completed with service. The guy working on my vehiclle was talking on his cell phone while using impact wrench to tighten lug nuts. I was thinking, I hope I don?t lose a wheel on the home. I didn?t lose a wheel but started hearing a noise under vehicle. When I got home saw that the splash guard was dragging on the ground. Called service back and they had already left for the day. I told the person answering the phone what had happened. He said he would have them call me next day. I called back next day and talked to to service mgr. He didn?t get message and told me to bring it back in, it was no big deal. They could fix it right away. ?It was a big deal? Had to drive back to Guymon (20 miles) to get it fixed. Didn?t take them long to repair. No apology for the inconvenience, just here?s your keys it?s done!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
ford dealership
bought several vehicles never a problem very easy to do business with lee always goes above and beyond ! personally bought several f250 super duty trucks
ford dealership
bought several vehicles never a problem very easy to do business with lee always goes above and beyond ! personally bought several f250 super duty trucks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jimmy, reviews like yours provide encouraging feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Regular customer.
Service done promptly and professionally. I will take vehicle back to Wild West for future work.
Regular customer.
Service done promptly and professionally. I will take vehicle back to Wild West for future work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jack, we're pleased to hear everything was completed to your satisfaction! At Wild West Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Wheels actually fell off!?!?!?!!
Test drove a 2018 Mercedes gle amg. And both back wheels fel off the car. Put my life and my husbands life at risk. Then they didnt even call to say sorry or anything.
Wheels actually fell off!?!?!?!!
Test drove a 2018 Mercedes gle amg. And both back wheels fel off the car. Put my life and my husbands life at risk. Then they didnt even call to say sorry or anything.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase