Reviews
Write a reviewGreat service
The service was awesome and the workers where all so friendly?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your response, Dianna! Hope you're enjoying your vehicle, and as always, drive safe!
Oil change
I enjoy using your services! Great people, great environment
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
Been exceptionally good!! I would think this statement is sufficient!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, William! Thank you for your positive review. We respect our customer's time and budget. The staff at Bud Shell Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Great service and friendly workers
The service was good they always tell us if more is needed just went in for oil change. And new tires but also took my granddaughters car in for oil change not brakes but they found other problems so they fixed it too all in the same day now remind you this is Bonnie not I like that they do help you out even if you don't under stand they explained all that had to be done so granddaughter is safe
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean cheerful lounge and service
Made appointment for oil change Oil was changed tires rotated battery and alignment check all for price of oil change also car washed. Great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Got what I wanted
I told the salesman what I wanted and he found the truck in less than 24 hours. Had it delivered the next day and it was exactly what I wanted. The dealership took care of all necessary paperwork. I signed some papers and drove away completely satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Place and Great People!
I purchased a Ford Escape. The salesman, Phil Pound, was extremely knowledgeable about the vehicle and most helpful. We traveled over an hour to this dealership, but it was worth it. I will definitely be back if I am ever in need of another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New facility, friendly staff.
The salesman assessed our needs, and helped find the right vehicle for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great services. New updates to the facilities.
I noticed that the technician put some type of sensors on all 4 wheels to check for alignment. Everything was fine, but I just wondered if he was going to do a wheel alignment without asking me first if the wheels were not aligned correctly. Sometimes, a person prefers to have an alignment done elsewhere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2010 Lincoln MKZ
I purchased a 2010 Lincoln MKZ in 2014. I was very pleased with the service I received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase