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(106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Owen Ford from DealerRater.

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I had an amazing experience at Owen Ford.

I had an amazing experience at Owen Ford. They were incredibly knowledgeable in finding me a vehicle within my budget. They was friendly and patient. They made sure everything was handled properly. I highly recommend Owen Ford for future purchases

I had an amazing experience at Owen Ford.

I had an amazing experience at Owen Ford. They were incredibly knowledgeable in finding me a vehicle within my budget. They was friendly and patient. They made sure everything was handled properly. I highly recommend Owen Ford for future purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I felt well cared for as an older lady.

I felt well cared for as an older lady. They called my husband about my car, but also kept me notified of what needed to be done. They treated me and my car needs as if they were taking care of their own family members.

I felt well cared for as an older lady.

I felt well cared for as an older lady. They called my husband about my car, but also kept me notified of what needed to be done. They treated me and my car needs as if they were taking care of their own family members.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always courteous.

Always courteous. Always thorough. Top notch service. We have dealt with them for 63 years.

Always courteous.

Always courteous. Always thorough. Top notch service. We have dealt with them for 63 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They were very informative.

They were very informative. They didn’t do anything without letting me know what was going on. I really appreciate that. Please keep up the good work

They were very informative.

They were very informative. They didn’t do anything without letting me know what was going on. I really appreciate that. Please keep up the good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very professional staff owner Just Awesome been going At

Very professional staff owner Just Awesome been going At Owen for since 2015 very satisfied with everything

Very professional staff owner Just Awesome been going At

Very professional staff owner Just Awesome been going At Owen for since 2015 very satisfied with everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Appointment available when requested, service provided

Appointment available when requested, service provided timely. Friendly service, waiting area comfortable with beverage provided.

Appointment available when requested, service provided

Appointment available when requested, service provided timely. Friendly service, waiting area comfortable with beverage provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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It felt like home!

It felt like home!! Loved the family atmosphere! Everyone was so helpful and kind. I will always be a repeat customer!!

It felt like home!

It felt like home!! Loved the family atmosphere! Everyone was so helpful and kind. I will always be a repeat customer!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This has been the absolute best experience I’ve ever had

This has been the absolute best experience I’ve ever had buying my new vehicle. No pressure sale and Mr. Owen and Rodrick found me exactly what I wanted. I will give them the highest rating available. Absolutely the BEST!!

This has been the absolute best experience I’ve ever had

This has been the absolute best experience I’ve ever had buying my new vehicle. No pressure sale and Mr. Owen and Rodrick found me exactly what I wanted. I will give them the highest rating available. Absolutely the BEST!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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a day ago New AWESOME Buying experience at Owen Ford.

a day ago New AWESOME Buying experience at Owen Ford. Personable and Professional Team including Alton, Renita, John. Fair price on a used ‘23 Expedition Max, and the dealership sought several financing options as well. Well Worth the drive from Richmond, VA to buy from Owen Ford! Thanks Team!

a day ago New AWESOME Buying experience at Owen Ford.

a day ago New AWESOME Buying experience at Owen Ford. Personable and Professional Team including Alton, Renita, John. Fair price on a used ‘23 Expedition Max, and the dealership sought several financing options as well. Well Worth the drive from Richmond, VA to buy from Owen Ford! Thanks Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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On time work good everything was good that’s about all I

On time work good everything was good that’s about all I can say about it

On time work good everything was good that’s about all I

On time work good everything was good that’s about all I can say about it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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