Owen Ford, Inc.
Owen Ford, Inc. Hours
About Our Dealership
Welcome to Owen Ford! Located in Jarratt, VA, Owen Ford is proud to be one of the premier dealerships in the area. From
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the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Owen Ford a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call us at 888-313-0454 for your No-Obligation Internet Price Quote from our Internet Department.
"If you don't see the Owen Ford sticker on the back of your new car or truck, you probably paid too much!"
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Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
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December 29, 2015
Good and fast service. Explained what the repairs entailed.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
December 29, 2015
Staff was very helpful in getting service scheduled. Staff was very friendly and courteous. Service was completed timely without delay. A small issue... developed after installation of radio (loose wire), staff went out their way to apologize and to make things right. Only a minor inconvenience and does not impact my likely hood of doing business with dealership in the future.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
December 29, 2015
Owen Ford always does an outstanding job in the service department.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for taking the time to share your feedback with us. We appreciate your business. Drive safe, and we'll see you on the road.
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December 11, 2015
Had a problem with dead battery. I took my car, after putting a charge on battery, enough to start car, to Owen Ford to be checked out. Mechanic, through... testing, found that the battery had a dead cell. He installed a new battery in my 2013 Ford Fusion SE. Car also had a number of recalls by Ford on it, so a couple of them were corrected also, waiting for Ford to supply necessary parts, to dealer, to get the rest corrected. All done was free of charge since the car is still under warranty. This car was purchased at Owen Ford and has only been serviced by Owen Ford. I might add, Shirley Gill, the Owen Ford Service Advisor, is the greatest, not having an appointment for service, she was able to have my problem corrected and had me on the road again, in only a couple of hours. She even phoned me the next day to find out if my no start problem was fixed. To me, for her to check and make sure, that my problem was fixed, to my satisfaction, says a lot for Owen Ford's Service Department. I am confident, that what ever my service needs are, when they say, your car is ready, it really is
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi, Richard! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team... was able to provide you with great guidance and knowledgeable expertise. Thank you for taking the time to share your feedback with us.
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November 26, 2015
Excellent service. Staff was very helpful and friendly.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseRegina, we are happy you found us so helpful! Drive safe and see you on the road.
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November 26, 2015
i always get good and friendly service every time. they answer any questions i have
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
November 16, 2015
excellent, wonderful had me back on the road in 4 hours, a blessing.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for taking the time to share your feedback with us, Kimberly. We always strive to provide personable and excellent service. Please feel free... to give us a call if there's anything else we can do for you!
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November 10, 2015
Thank you for your service.............................
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
November 4, 2015
The staff was curteous and very helpful. It was a pleasant experience.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThanks so much for the wonderful comments of the team here at Owen Ford. It is our goal to provide a positive customer experience, and we're glad to h...ear that your visit was an overall pleasant one. Happy motoring!
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November 4, 2015
I purchased a 2012 Ford Fusion for my daughter. The service was great!!!!! I had a wonderful experience. The staff was very helpful, and the paper work... was done in a matter of minutes like 35min. I also could not believe that I also received my license plates all in the same 35min. I never received my license plates the same day, wow!!!! Thank You, So Much for a great experience... L. green
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?