Hi-Country Mitsubishi Kia

3.6
(5 reviews)
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(505) 334-9048 (505) 334-9048

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About our dealership

This seller has been on Cars.com since September 2020.
"Give us a chance to show how Hi Country Auto is the best dealer serving all of Farmington NM and Durango CO."

Reviews

3.6
(5 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of DealerRater from DealerRater.

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4.8

Great experience

I went in to buy the new Kia Stinger GT, and was treated very well. The sales people were courteous and professional. They were very easy to deal with and there wasn?t any pressure.

Dealer response

Ernest Cardona, we are so happy to read such a great review about Hi Country Kia/Mitsubishi! We hope you are enjoying your Stinger GT!

4.8

would like to thank Andrew Durall for great servic

A great big thanks to Andrew Durall for his excellent service and thoughtfulness to my needs with my purchase , he was not only helpful but polite and attentive. I wish him well in his sale man ship and would gladly highly recommend him to others .

Dealer response

Andrew Durall, we're happy you found our staff to be so supportive during your experience here at Hi Country Mitsubishi. We sincerely value your business and look forward to your next visit!

4.4

Kathy

I was so grateful carLos accommodated me since I do not live in farmington I showed up at the wrong time I was doing jury duty was done early Carlos got me in so happy ..he always helps me no matter what questions I ask :)

Dealer response

Katherine, we are so happy to read such a great review about Hi Country Mitsubishi! We are always more than happy to assist you if anything else comes up. Take care!

3.2

Communication is Key!

I recently traded in a vehicle with Hi-Country dealership in Farmington, NM and there was definitely some communication issues that need to be applied. There's here say between the staff at the dealers ship and no one seems to be on the same page with their business process; which make me "the customer" more confused about the situation of trading in a vehicle. I the costumer and paying the price now have to make several trips back to the dealership trying to get their mistake corrected. That's money out of my pocket for travels for the issue that is still trying to be resolved a week and a half after my trade in. Soooooo frustrating.

Dealer response

Ambreya, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

1.0

Wouldn't buy anything from Hi-Counrty!!!!

The vehicle Hi-Counrty listed on the website was not an available vehicle for purchase. In fact, this vehicle listed on the website was actually the courtesy driving vehicle. I was contacted after placing my interest in this vehicle by the Internet department to come in and look at it, the girl couldn't even pronounce the name of the vehicle correctly. I set up to look at the vehicle and contacted the dealership the day of the appointment to confirm the vehicle would be ready for viewing. It was then that they sent me on a wild goose chase and finally spoke with the sales manager. The sales manager then stated what vehicle it was and offered to sell me a higher priced vehicle and demanded I to go to a further location to see it. When I stated I wasn't able to accommodate his demands of driving further than what was arranged for purchasing what he wanted to sell me, he hung up on me. This dealership is a farce and only places vehicles on sites to get people into the door and then states excuses why that vehicle is not available. They false advertise only to sell something else after getting your contact information. DO NOT WASTE YOUR TIME WITH HI-COUNRTY IN FARMINGTON OR AZTEC, NEW MEXICO!!!!!

Dealer response

Traverse Hopeful, we regret to hear that you had a negative experience with us, but hope for the opportunity to exceed your expectations in the future.

Read all 5 reviews