Hi-Country Mitsubishi Kia

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 1, 2018

    I went in to buy the new Kia Stinger GT, and was treated very well. The sales people were courteous and professional. They were very easy to deal with... and there wasn’t any pressure.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2017

    A great big thanks to Andrew Durall for his excellent service and thoughtfulness to my needs with my purchase , he was not only helpful but polite and... attentive. I wish him well in his sale man ship and would gladly highly recommend him to others .

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2017

    I was so grateful carLos accommodated me since I do not live in farmington I showed up at the wrong time I was doing jury duty was done early Carlos got... me in so happy ..he always helps me no matter what questions I ask :)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    March 15, 2017

    I recently traded in a vehicle with Hi-Country dealership in Farmington, NM and there was definitely some communication issues that need to be applied.... There's here say between the staff at the dealers ship and no one seems to be on the same page with their business process; which make me "the customer" more confused about the situation of trading in a vehicle. I the costumer and paying the price now have to make several trips back to the dealership trying to get their mistake corrected. That's money out of my pocket for travels for the issue that is still trying to be resolved a week and a half after my trade in. Soooooo frustrating.

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 26, 2013

    The vehicle Hi-Counrty listed on the website was not an available vehicle for purchase. In fact, this vehicle listed on the website was actually the courtesy... driving vehicle. I was contacted after placing my interest in this vehicle by the Internet department to come in and look at it, the girl couldn't even pronounce the name of the vehicle correctly. I set up to look at the vehicle and contacted the dealership the day of the appointment to confirm the vehicle would be ready for viewing. It was then that they sent me on a wild goose chase and finally spoke with the sales manager. The sales manager then stated what vehicle it was and offered to sell me a higher priced vehicle and demanded I to go to a further location to see it. When I stated I wasn't able to accommodate his demands of driving further than what was arranged for purchasing what he wanted to sell me, he hung up on me. This dealership is a farce and only places vehicles on sites to get people into the door and then states excuses why that vehicle is not available. They false advertise only to sell something else after getting your contact information. DO NOT WASTE YOUR TIME WITH HI-COUNRTY IN FARMINGTON OR AZTEC, NEW MEXICO!!!!!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

Hi-Country Mitsubishi Kia

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