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First Team Toyota

(100 reviews)
Visit First Team Toyota
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (877) 826-1032 (877) 826-1032
Used (877) 824-4034 (877) 824-4034
Service (757) 637-4930 (757) 637-4930

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since December 2006.
Welcome to First Team Toyota! Here are just a few of the many reasons to do business with First Team. We are the Home of The Lifetime Warranty! The brands we sell have the best new vehicle warranties available. Plus we can help you get financed even if you have had credit problems in the past or are going through a rough patch now. So what are you waiting for? Start shopping today at a dealer you can trust.

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Come experience our commitment to excellence for yourself!
ENJOY YOUR RIDE!

Service center

Phone number (757) 637-4930

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First Team Toyota from DealerRater.

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Fantastic deals; beat all local dealer prices and no one

Fantastic deals; beat all local dealer prices and no one even wanted to try to compete. Outstanding service! Got personal cell numbers for fantastic communications. Alberto did a fantastic job to help me find the perfect Tacoma! Can't recomend enough!

Fantastic deals; beat all local dealer prices and no one

Fantastic deals; beat all local dealer prices and no one even wanted to try to compete. Outstanding service! Got personal cell numbers for fantastic communications. Alberto did a fantastic job to help me find the perfect Tacoma! Can't recomend enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic deals; beat all local dealer prices and no one

Fantastic deals; beat all local dealer prices and no one even wanted to try to compete. Outstanding service! Got personal cell numbers for fantastic communications. Alberto did a fantastic job to help me find the perfect Tacoma! Can't recomend enough!

Fantastic deals; beat all local dealer prices and no one

Fantastic deals; beat all local dealer prices and no one even wanted to try to compete. Outstanding service! Got personal cell numbers for fantastic communications. Alberto did a fantastic job to help me find the perfect Tacoma! Can't recomend enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fred and Nick were great!

Fred and Nick were great! I had to get my car checked; it is great now!

Fred and Nick were great!

Fred and Nick were great! I had to get my car checked; it is great now!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worst dealership.

Worst dealership. Buy an 80k vehicle. Have 2 warranty concerns at less than 7k miles. Ask for a loaner and told you will have to pay for it. I am under factory warranty with Toyota. It does not matter what location it is purchased from. No one will return phone calls. Poor customer service.

Worst dealership.

Worst dealership. Buy an 80k vehicle. Have 2 warranty concerns at less than 7k miles. Ask for a loaner and told you will have to pay for it. I am under factory warranty with Toyota. It does not matter what location it is purchased from. No one will return phone calls. Poor customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Buyer beware unless you don’t mind poor service and not

Buyer beware unless you don’t mind poor service and not receiving return calls. Worst customer service in all my years!

Buyer beware unless you don’t mind poor service and not

Buyer beware unless you don’t mind poor service and not receiving return calls. Worst customer service in all my years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Buyer beware unless you don’t mind poor service and not

Buyer beware unless you don’t mind poor service and not receiving return calls. Worst customer service in all my years! I seriously regret purchasing my new car there. Should have stuck with my tried and true. This place isn’t it. No problem with the technician. It’s the scheduler and performing wrong service 2x back to back. Only visited 2x.

Buyer beware unless you don’t mind poor service and not

Buyer beware unless you don’t mind poor service and not receiving return calls. Worst customer service in all my years! I seriously regret purchasing my new car there. Should have stuck with my tried and true. This place isn’t it. No problem with the technician. It’s the scheduler and performing wrong service 2x back to back. Only visited 2x.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First Team Toyota is the company you keep—for life.

First Team Toyota is the company you keep—for life. No, they’re not intrusive. They just care. Our sales associate, Oscar Smalls, has experience in, and strong knowledge of, various aspects of the automotive industry. That's why we think he's top-notch! . Oscar didn’t know he was going to have a big challenge recently with customers unused to the innovative technology in today's cars. Why? Because he approaches every customer and every related situation with his refreshingly big smile, enthusiasm, and great expertise. He likes his job. In turn, we feel as if we’re with a sales associate who really knows cars, loves interacting with people, and is dedicated to excellent customer service. Thanks to Oscar, we were quickly able to choose the Camry of our dreams. We bought a Camry SE! Then he patiently answered our questions about the car's distinctive features and Apple CarPlay apps, for example, after doing setup. He also said we could call or text him anytime (which we've tested). Oscar Smalls delivers. He’s GREAT!

First Team Toyota is the company you keep—for life.

First Team Toyota is the company you keep—for life. No, they’re not intrusive. They just care. Our sales associate, Oscar Smalls, has experience in, and strong knowledge of, various aspects of the automotive industry. That's why we think he's top-notch! . Oscar didn’t know he was going to have a big challenge recently with customers unused to the innovative technology in today's cars. Why? Because he approaches every customer and every related situation with his refreshingly big smile, enthusiasm, and great expertise. He likes his job. In turn, we feel as if we’re with a sales associate who really knows cars, loves interacting with people, and is dedicated to excellent customer service. Thanks to Oscar, we were quickly able to choose the Camry of our dreams. We bought a Camry SE! Then he patiently answered our questions about the car's distinctive features and Apple CarPlay apps, for example, after doing setup. He also said we could call or text him anytime (which we've tested). Oscar Smalls delivers. He’s GREAT!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Monte Sanford was a tremendous help to me by explaining

Monte Sanford was a tremendous help to me by explaining and demonstrating how to unlock the "kiddie lock" feature on the rear passenger doors of my 2018 Toyota Corolla. I was ready to drop the car off for "Early Bird" service and be without my vehicle for several days...he came out and showed me how to solve the problem and I was back on the road in 15 minutes!! That is great teamwork between sales and service! Thank you Monte!!!

Monte Sanford was a tremendous help to me by explaining

Monte Sanford was a tremendous help to me by explaining and demonstrating how to unlock the "kiddie lock" feature on the rear passenger doors of my 2018 Toyota Corolla. I was ready to drop the car off for "Early Bird" service and be without my vehicle for several days...he came out and showed me how to solve the problem and I was back on the road in 15 minutes!! That is great teamwork between sales and service! Thank you Monte!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Thanks so much Miranda for keeping me informed and my

Thanks so much Miranda for keeping me informed and my vehicle. Great service! Keep up the great costumer service.

Thanks so much Miranda for keeping me informed and my

Thanks so much Miranda for keeping me informed and my vehicle. Great service! Keep up the great costumer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Thank you Miranda for being so kind and helpful.

Thank you Miranda for being so kind and helpful. You have the best attitude! Thank you for taking such good care of my vehicles. Thank you Misty

Thank you Miranda for being so kind and helpful.

Thank you Miranda for being so kind and helpful. You have the best attitude! Thank you for taking such good care of my vehicles. Thank you Misty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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