North Bay Ford

Not really excited about preordering and waiting, then adding the potential Trump Tariffs., Made the expirences a little crazy. The staff was great in communicating, not too much chit chat, they were respectful , no pressure or big push to upgrade. I felt as a women that I was not talked down to and given good information. This was not the case of another dealership, and why I chose to do business with NorthBay Ford. It may not be fancy, but I will take that any day and feel like I am in good hands with people who have integrity.

Imad Mashni & the North Bay Ford team were fantastic! Helpful, courteous, and made buying my car a breeze. Highly recommend!

Tony was excellent. Super nice and open about everything. Luis also helped on pick up day. He was great too. The survey asked me about Mauricio and I don't know who that is.

It was a pleasure to work with the team there. James was great as well, very responsive and knowledgeable.

Throrough, dependable, honest, helpful, willing to spend money to fix/replace, so I would be safe on the road. (I bought RV used, and Joe was an incredible agent on my behalf) Exemplary.

Warning ! Our service body work truck getting service, stored in service area, had all our Milwaukee Tools and batteries Stolen over weekend.

The staff is courteous and friendly. Luis pulled through on calling us when a vehicle came available as promised.

Helpful, thorough, not pushy Friendly and responsive to my needs and conditions. Very efficient and welcoming.

Excellent customer service. The communication was flawless. Very pleasurable to work with. Not pushy at all.

Friendly, and “customer service” focused. Work well as a supportive team to make the sales process painless and efficient, for a “complete” and positive experience.