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North Bay Ford

(147 reviews)
Visit North Bay Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–5:30pm
Sunday 11:00am–5:00pm Closed

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New (831) 440-3865 (831) 440-3865
Used (831) 574-5564 (831) 574-5564

Inventory

See all 180 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2018.
At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Where you go for low prices!

Service center

Phone number (831) 574-5564

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–5:30pm
Sunday
Closed

Meet our employees

Reviews

(147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Bay Ford from DealerRater.

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I had a great completely online buying experience with

I had a great completely online buying experience with Morgan Monticue! He's an excellent communicator and a nice guy. He went out of his way to share additional videos of the car I was interested in. I requested a nearby auto repair shop perform a pre-purchase inspection. No problem! He arranged that inspection. He also communicated with the car transport company that picked up the vehicle I bought. He did an excellent job! Chris H. Tempe, AZ

I had a great completely online buying experience with

I had a great completely online buying experience with Morgan Monticue! He's an excellent communicator and a nice guy. He went out of his way to share additional videos of the car I was interested in. I requested a nearby auto repair shop perform a pre-purchase inspection. No problem! He arranged that inspection. He also communicated with the car transport company that picked up the vehicle I bought. He did an excellent job! Chris H. Tempe, AZ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Customer service is rare these days, but not at north bay

Customer service is rare these days, but not at north bay ford. Everyone was amazing. Best car purchase experience I have had in a very long time.

Customer service is rare these days, but not at north bay

Customer service is rare these days, but not at north bay ford. Everyone was amazing. Best car purchase experience I have had in a very long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great people, great customer interaction.

Great people, great customer interaction. No tricks or xx will continue to use dealership in the future

Great people, great customer interaction.

Great people, great customer interaction. No tricks or xx will continue to use dealership in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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They did a good job and made buying a new car easy.

They did a good job and made buying a new car easy. I would return.

They did a good job and made buying a new car easy.

They did a good job and made buying a new car easy. I would return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Tony and all staff at this location were wonderful.

Tony and all staff at this location were wonderful. There was no pressure to make a purchase but if you did want to buy, they were extremely helpful!

Tony and all staff at this location were wonderful.

Tony and all staff at this location were wonderful. There was no pressure to make a purchase but if you did want to buy, they were extremely helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very friendly and professional.

Very friendly and professional. Brent Bouma was excellent at his job. We went to the dealership to look at used trucks and we ended up buying a brand new Ford Ranger. They made the paper work go faster so we weren’t sitting for hours waiting to go home with our new truck.

Very friendly and professional.

Very friendly and professional. Brent Bouma was excellent at his job. We went to the dealership to look at used trucks and we ended up buying a brand new Ford Ranger. They made the paper work go faster so we weren’t sitting for hours waiting to go home with our new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awesome!!!! Glad you are Happy with your experience. Anything we can ever do to help you out please let us know. Thank You

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They made the car buying / trade in process simple and

They made the car buying / trade in process simple and easy. Thank you for helping us!

They made the car buying / trade in process simple and

They made the car buying / trade in process simple and easy. Thank you for helping us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Tony very cool and straight up.

Tony very cool and straight up..Kali super fast with F&I. Appreciate both of them.👍

Tony very cool and straight up.

Tony very cool and straight up..Kali super fast with F&I. Appreciate both of them.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Muy amables y te contestan todas tus preguntar Los

Muy amables y te contestan todas tus preguntar Los recomiendo absolutamente Pidan Ayuda a Janson

Muy amables y te contestan todas tus preguntar Los

Muy amables y te contestan todas tus preguntar Los recomiendo absolutamente Pidan Ayuda a Janson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Fantastic experience with these guys.

Fantastic experience with these guys. They were able to listen to all my dreams for a new vehicle and meet them quickly. I shopped around a lot at other dealerships and they were the best. Really honest and authentic people. They got me my dream new car!

Fantastic experience with these guys.

Fantastic experience with these guys. They were able to listen to all my dreams for a new vehicle and meet them quickly. I shopped around a lot at other dealerships and they were the best. Really honest and authentic people. They got me my dream new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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