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Frank Fletcher Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (343 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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As I said I my last review,they tell me they are going to

As I said I my last review,they tell me they are going to clean out the over flow on the coolent,now if that contaminated with oil from a busted oil cooler wouldn't the whole coolent system be contaminated ,I am only a machinist for ,34 years I know what I am talking about ,I wouldn't take my granddaughters go cart to these so called mechanics,r her bicycle,it's very sad that the money you pay to have your vehicle fix an it turns out they screw it up an want to charge YOU more money to fix there mistakes I would, FIRE,all those involved in the progress of vehicle repair,,NEVER in my life have I seen such irresponsible actions an do sense of detail,,,if I own this failed company I would replace certain managers an mechanics

As I said I my last review,they tell me they are going to

As I said I my last review,they tell me they are going to clean out the over flow on the coolent,now if that contaminated with oil from a busted oil cooler wouldn't the whole coolent system be contaminated ,I am only a machinist for ,34 years I know what I am talking about ,I wouldn't take my granddaughters go cart to these so called mechanics,r her bicycle,it's very sad that the money you pay to have your vehicle fix an it turns out they screw it up an want to charge YOU more money to fix there mistakes I would, FIRE,all those involved in the progress of vehicle repair,,NEVER in my life have I seen such irresponsible actions an do sense of detail,,,if I own this failed company I would replace certain managers an mechanics

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Positive, professional and quality at Fletcher.

Today was a great experience with the help of Alex Cupp at Fletcher we purchased a new 2023 Elantra Hyundai. Alex patiently explained details, arranged a test drive, helped us get a good deal, and was very skilled and professional. We are happy with the purchase and so is our daughter who will be driving. Thank you, Alex.

Positive, professional and quality at Fletcher.

Today was a great experience with the help of Alex Cupp at Fletcher we purchased a new 2023 Elantra Hyundai. Alex patiently explained details, arranged a test drive, helped us get a good deal, and was very skilled and professional. We are happy with the purchase and so is our daughter who will be driving. Thank you, Alex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Great experience as always. Alex Cupp did a great job with helping us with the choice of vehicle. We have bought multiple vehicles from Fletcher and always a great experience.

Great Experience

Great experience as always. Alex Cupp did a great job with helping us with the choice of vehicle. We have bought multiple vehicles from Fletcher and always a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome!

Bought a 2022 Subaru Forester Wilderness. The staff was great, the salesman Daniel Vang knew everything about the car and was very eager to earn my business and trust. I highly recommend him he is very personable and won't give you any BS.

Awesome!

Bought a 2022 Subaru Forester Wilderness. The staff was great, the salesman Daniel Vang knew everything about the car and was very eager to earn my business and trust. I highly recommend him he is very personable and won't give you any BS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience buying from Alex and Fletcher!!

3rd Grand Cherokee I've bought from Alex. He is very professional, yet personable all at the same time. He makes buying a car a fun and most pleasant experience every time!!

Great experience buying from Alex and Fletcher!!

3rd Grand Cherokee I've bought from Alex. He is very professional, yet personable all at the same time. He makes buying a car a fun and most pleasant experience every time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Hyundai Sonata hybrid from Alan Conway

Hey all I just bought a Hyundai Sonata hybrid from Alan Conway and it was an outstanding experience, he is very honest and friendly, if your looking for a new or used car ask for him and he will take care of you!

New Hyundai Sonata hybrid from Alan Conway

Hey all I just bought a Hyundai Sonata hybrid from Alan Conway and it was an outstanding experience, he is very honest and friendly, if your looking for a new or used car ask for him and he will take care of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Allen Conway is awesome

Allen was awesome and he got me into a car I instantly fell in love with! It’s perfect for my two kids. I told him exactly what I wanted and he got it! Thank you so so much for getting me approved!

Allen Conway is awesome

Allen was awesome and he got me into a car I instantly fell in love with! It’s perfect for my two kids. I told him exactly what I wanted and he got it! Thank you so so much for getting me approved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Go see Alan Conway!

Go see Alan Conway, he took great care of me and my friend at Fletcher Dodge in Joplin, MO. He will treat you right! Thank you Alan!

Go see Alan Conway!

Go see Alan Conway, he took great care of me and my friend at Fletcher Dodge in Joplin, MO. He will treat you right! Thank you Alan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fake leather

On my last review they said they don’t install leather and that’s true they just take $1200 dollars for it and tell you have to take it up with the installer and they tell you to take it up with the dealer which turns into a vicious circle I have a we owe you by the dealership for leather not vinyl HELP

Fake leather

On my last review they said they don’t install leather and that’s true they just take $1200 dollars for it and tell you have to take it up with the installer and they tell you to take it up with the dealer which turns into a vicious circle I have a we owe you by the dealership for leather not vinyl HELP

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place!!!

I called about a Jeep, and they told me they were ready to make a deal on it. They went above and beyond to make sure I got to leave in the vehicle I wanted!! I definitely recommend them!

Great place!!!

I called about a Jeep, and they told me they were ready to make a deal on it. They went above and beyond to make sure I got to leave in the vehicle I wanted!! I definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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