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Fletcher Chrysler Jeep Dodge Ram and Hyundai strives to provide outstanding professional service in all areas of our aut
...
o dealership. We are confident we can find the new vehicle of your dreams. We will do everything it takes to get you into your next vehicle, equipped with the features you desire. If you are in the market for a used car, truck or SUV in Joplin, look no further! We have a large and constantly evolving inventory of high quality used cars to serve the Joplin region.
"Better Experience. Lower Prices!"
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Reviews
4.8 out of 54.8
1046 lifetime reviews.
Includes reviews
of Frank Fletcher Superstore
from DealerRater.com
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
Hey all
I just bought a Hyundai Sonata hybrid from Alan Conway and it was an outstanding experience, he is very honest and friendly, if your looking for... a new or used car ask for him and he will take care of you!
5.0 out of 5
Customer Service
5.0 out of 5
Quality of Repair
5.0 out of 5
Overall Facilities
5.0 out of 5
Buying Process
Does
recommend this dealer
Shopped for a
new car
Did
make a purchase
0 people out of
0 found this review helpful. Did you?
Allen was awesome and he got me into a car I instantly fell in love with! It’s perfect for my two kids. I told him exactly what I wanted and he got... it! Thank you so so much for getting me approved!
5.0 out of 5
Customer Service
4.0 out of 5
Quality of Repair
5.0 out of 5
Overall Facilities
3.0 out of 5
Buying Process
Does
recommend this dealer
Shopped for a
used car
Did
make a purchase
0 people out of
0 found this review helpful. Did you?
On my last review they said they don’t install leather and that’s true they just take $1200 dollars for it and tell you have to take it up... with the installer and they tell you to take it up with the dealer which turns into a vicious circle I have a we owe you by the dealership for leather not vinyl HELP
1.0 out of 5
Customer Service
1.0 out of 5
Quality of Repair
2.0 out of 5
Overall Facilities
4.0 out of 5
Buying Process
Does not
recommend this dealer
Came in for
service or repair
Did
make a purchase
0 people out of
0 found this review helpful. Did you?
This guy will give you the run around quicker then you can turn your head. Poor communication. I would not recommend this person for the purchase of vehicles.
2.0 out of 5
Customer Service
1.0 out of 5
Quality of Repair
2.0 out of 5
Friendliness
2.0 out of 5
Pricing
1.0 out of 5
Overall Experience
Does not
recommend this dealer
0 people out of
0 found this review helpful. Did you?
I called about a Jeep, and they told me they were ready to make a deal on it. They went above and beyond to make sure I got to leave in the vehicle I wanted!!... I definitely recommend them!
5.0 out of 5
Customer Service
5.0 out of 5
Quality of Repair
5.0 out of 5
Overall Facilities
5.0 out of 5
Buying Process
Does
recommend this dealer
Shopped for a
used car
Did
make a purchase
0 people out of
0 found this review helpful. Did you?
I can never say enough good things, regarding your Jeep dealership: although I purchased the Jeep nearly 3 months ago, Dustin Newsum ((the salesman) still... assisted in arranging the service, without the slightest hint of being too busy to do so. Dustin always offers to help in any way he can.
The service department was awesome: Jimmy High-the service advisor-contacted me after a while, to inform me that the job might not be finished when originally expected and arranged a vehicle for me to use as long as needed. Then Scott Mundan sp. (the mechanic) called me to inform me of the difficulties he thought might come up and why; however, Scott still remained positive, and requested that I call back around 5 pm to see if he was able to complete the job by closing time.
Everybody worked very well as a team, and kept me in the loop with respect to communication.
I have never had such a good service experience, anywhere else. No other dealership, has ever put forth so much effort, to ensure that I new what was going on, and then actually work so hard to complete the job.
The best salesman, mechanic and service advisor I have ever met.
If Mr. Fletcher hires people most like himself. He must be one heck of a good man, and a great person to work for.
5.0 out of 5
Customer Service
5.0 out of 5
Quality of Repair
5.0 out of 5
Overall Facilities
5.0 out of 5
Buying Process
Does
recommend this dealer
Came in for
service or repair
Did
make a purchase
0 people out of
0 found this review helpful. Did you?
My Wife and I went to buy a truck. Billy Shaw gave us a good deal on our trade in and truck purchase. We were out the door in about one hour. It was a... very good experience.
Not Applicable
Customer Service
Not Applicable
Quality of Repair
5.0 out of 5
Friendliness
Not Applicable
Pricing
5.0 out of 5
Overall Experience
Does
recommend this dealer
0 people out of
0 found this review helpful. Did you?