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As always, Lloyd and Amanda make the service process seamless and easy.
Always excellent service. Loyd and Amanda are the best.
I bought my first Honda Accord from Hokie Honda when they were located in Blacksburg. They later renamed to Duncan Honda and moved to Christiansburg. They... are still a great dealership to work with. The entire process of testing, buying, and even negotiating for the car was a pleasant experience. Julie, Leo and Chris were excellent, knowledgeable and professional. They made me feel like I was dealing with family and maybe after 33 years they are family.
Always treated with respect. The service team is wonderful, everyone there does a great job and are very pleasant!!
I had to have work done (a new engine) that was covered by the warranty. Unfortunately, the part had to come from overseas, so it was a 4-1/2 month wait.... Duncan Hyundai supplied a rental which was also covered in the warranty. They kept me updated on the progress through the entire ordeal. Amanda and Lloyd were top notch in their professional handling of the situation. Im very happy with their work and communication.
Kinda feels like home now. Only thing I can report, wish you had a copy of the Roanoke Times in the waiting section. However, selection of magazines... was great. TV was tuned to "the storm" and not Fox Family and Friends as it was before. when I had service.
Best car buying experience ever. Absolutely no pressure They did all they could to work the deal that was win-win for both dealer and buyer. They had a... sense of humor The first time EVER that the final amount calculated or presented by the sales rep was exactly what came out on the purchase contract so that in the finance office there was no attempt to upsale anything,...no changes needed and all we had to do there is sign the papers.
Staff did exemplary job as usual.Duncan remains on the top
Prompt, professional, notified about what was needed and cost prior to repair.
Took 2012 Hyundai in for service. Amanda and Loyd as always were great