Reviews
Write a reviewCarpino Ford Nightmare
After Carpino Ford attempted to repair my vehicle, it was missing parts, and was in total disrepair. Talk about a real life nightmare. Dishonest and unprofessional!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
5 STAR SERVICE!
You will be hard pressed to find customer service as good as Mike Carpino Ford. We've bought several vehicles from, with all being a first class experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Transit
Any time I have an issue it is addressed in a timely manner and taken care of.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sharon, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
My experience at Columbus Ford
They always treat you with knowledge and excellent service at Columbus Ford. I have bought many cars and pick-ups and had them serviced there. I have traveled for 2-3 hours back to Columbus Ford to trade vehicles and to have them serviced for many years. I live on Table Rock Lake in Missouri. I have always been treated right and fairly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Mike Carpino Ford for all your vehicle needs! Take care!
Purchase
Easiest, fastest car buying experience I?ve ever had, very satisfied with the sales team (Robbie), great car, great people! Thank You!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert Hurt
Everyone at the dealership were courteous, helpful and made the buying process very easy. No hard sell.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, your comments keep us motivated and working hard for all our guests! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Truck repairs.
Did a great job, and very quickly. Friendly people that do a super quality job all the way around
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lori, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Mike Carpino Ford Columbus
Friendly, courteous, helpful, didn't pressure or annoy me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mark, we're happy to hear you had a great experience with our team! If there?s anything else we can do to assist you, please don?t hesitate to reach out. Thanks again for your business!
Pre-owned Jaguar
Found a great car at an appropriate price. Personal and friendly staff as should be expected in this small Kansas town. Followed up on a small detail that larger places might have ignored after the deal was done. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2010 Used Truck Purchase
The used truck we purchased had low mileage and the salesman was excellent to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase