INFINITI of Springfield


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1 lifetime reviews.

  • 4.0 out of 5
    September 9, 2016

    Really appreciate the service guys (Nick, JJ and Jesse). I bought some new tires and a mistake was made on a few of the tires that produced some tire... noise. Once the guys new about the issue they went the extra mile to not only resolve the mistake but also dug deeper into the issue and resolved some issues with my wheel bearings which was also causing part of the noises I was hearing. I really appreciate the polite, patient and professional manner in which the guys worked with me to resolve the mistakes. On top this, they went the extra mile to make sure my wheels looked brand new and even did a professional detailing of the interior leaving the car looking new inside and out. Thanks guys...especially Nick. Highly recommend these guys.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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