Reviews
2015 Ford Escape
The service advisor was very friendly and knowledgeable.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lynn, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Service
Friendly fast high quality service...very personable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
poney4u@live.com
excellent as always, remind me of things needed in the near future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathryn, we're pleased to hear everything was completed to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care!
Mallory, Janice
I had service done and Acey Booker and team are AWESOME! Always providing outstanding service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janice, thank you for your wonderful response to the quality of service our Staff provides! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Crossroads Ford Prince George, VA
First oil change on new car bought a year ago from this dealer. Customer service was great. Facilities was clean and organized. Wait time was good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gayle, it is great to read such wonderful comments about your recent service visit with us! Please let us know if there is ever anything else we can do for you! Safe travels!
Great experience with ford crossroads Jackie D
It was a wonderful experience and I would also like to say thank you to Jackie disher because she was a great help I love my new car thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Aaron, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Customer
The service to my 2018 Ford Edge went flawlessly. The employees where very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tina, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
ford edge
dropped car off night before got a call before 10am the next day that work was complete
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Recall Repairs
The recalls were fixed and my car was returned to me the same day.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
duke0357@comcast.net
Highly competent, courteous, professional staff noted. Would highly recommend your facility to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thanks for the great star-rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!