Crossroads Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
369 lifetime reviews.

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  • 3.0 out of 5
    January 25, 2021

    I?m not sure how I feel at the moment. I purchased a 2020 Ford Explorer and I had to take the vehicle back twice for transmission issues. Shifting, whining... and jerking. The mechanic listed they couldn?t find any problem on the second service but perform transmission recall maintenance. I?m not sure how I feel about this. This is the 3rd purchase with dealership and this purchase has me wondering about the vehicle durability.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 18, 2021

    Great customer service Made buying a new vehicle pleasant Derik was very nice and easy to work with

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • April 14, 2015

    Susan Fulcher was the salesperson we dealt with when buying our car. She is very knowledgeable of the cars and is excellent to deal with. Always get a... great deal when working with her. She got the car we wanted and had it ready when we got to the dealership. Very enjoyable experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your review Gary, I do remember seeing you and Susan having a great time. Car buying should be FUN!!

  • 5.0 out of 5
    January 8, 2021

    Great car buying experience! I purchased a vehicle that I wanted and could afford. Everyone was very friendly - even associates that were not working with... me. Tyler, my salesman was knowledgeable and listened to what I wanted. I would highly recommend this dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 27, 2020

    I went to purchase a new key and key fob for my husband's truck. The parts department guy was amazing! He was very helpful and courteous. Once I was done,... he sent me over to the service department. That guy was not as nice or courteous but he did do his job. Overall my experience was wonderful and that's because of the parts department. If I had to only deal with the service department guy, I probably wouldn't have had anything done at that location.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 21, 2020

    We purchased our Ford F-150, 2016, beautiful truck, dealer fixed everything we wanted done, was great to work with

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2020

    Staff was professional and honest The service was through accurate and effieient. The price for service was comparable to competition

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 4, 2020

    Rick, Shirley and Fred did their usual great job! I return to this facility because I trust the staff to recommend the best results for me and they have... not failed in that task! Spot on service in a timely manner!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 16, 2020

    The people are always trying to make your visit a nice time

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2020

    I highly recommend this center , customer service provided was exceptional

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Princess, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us... and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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