Capitol Subaru

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4.0
(110 reviews)
Visit Capitol Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday 10:00am–8:00pm 7:30am–5:00pm
New (888) 496-8294 (888) 496-8294
Used (888) 499-3511 (888) 499-3511
Service (888) 280-8567 (888) 280-8567

Inventory

See all 244 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2020.
We want you and every one of our valued customers to feel welcome comfortable and to be thrilled with your new car purchase.
PROJECT100 is our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!
For you PROJECT100 means that we will provide you with a better environment a higher level of service and VIP treatment.
Capitol Subaru is a proud member of the Del Grande Dealer Group.
Proud Member of DGDG.com ? Be Happy!

Service center

Phone number (888) 280-8567

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–5:00pm
Sunday
7:30am–5:00pm

Reviews

4.0
(110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

My wife and I purchased our first-ever Subaru car

My wife and I purchased our first-ever Subaru car yesterday at the Capitol Subaru. The Salesman Omar was excellent helping us to select the 2024 Outback. We first met Omar on Saturday to look at all the Subaru options. Omar was kind, friendly, professional, patient, but also quick to help answer our questions and get a few sets of keys to show us several cars… I think we were there for about 2.5 hours. A few days later we made an appointment to go back on Wednesday morning before my work and meet Omar… then after more talking and test drive in the rain (about another 2 hours), we finally decided to purchase the Autumn Green Outback Premium trim with moonroof. We finished the deal and I drove it from the Capitol Subaru to my work in Santa Clara on the same day. Today I am even more happy with my Outback. It is a great car, and I plan to drive it everyday to work. I would like to thank Omar for a great buying experience on behalf of both me and my wife. Thank you Omar.

5.0

My wife and I purchased our first-ever Subaru car

My wife and I purchased our first-ever Subaru car yesterday at the Capitol Subaru. The Salesman Omar was excellent helping us to select the 2024 Outback. We first met Omar on Saturday to look at all the Subaru options. Omar was kind, friendly, professional, patient, but also quick to help answer our questions and get a few sets of keys to show us several cars… I think we were there for about 2.5 hours. A few days later we made an appointment to go back on Wednesday morning before my work and meet Omar… then after more talking and test drive in the rain (about another 2 hours), we finally decided to purchase the Autumn Green Outback Premium trim with moonroof. We finished the deal and I drove it from the Capitol Subaru to my work in Santa Clara on the same day. Today I am even more happy with my Outback. It is a great car, and I plan to drive it everyday to work. I would like to thank Omar for a great buying experience on behalf of both me and my wife. Thank you Omar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Sam is an excellent employee very informative and helpful

Sam is an excellent employee very informative and helpful on selecting the right car for your fit.

5.0

Sam is an excellent employee very informative and helpful

Sam is an excellent employee very informative and helpful on selecting the right car for your fit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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4.0

Jerome was great!

Jerome was great! He was really patient with us and even offered to go to another brand's lot and bring one of their used cars over for us to test drive. We had a million questions and he effortlessly and kindly answered every single one. No pressure, no haggling, just helpful! The financing department was very slow and kind of disorganized, which is why I gave four stars instead of five, but I would definitely recommend this place and come back here anytime!

4.0

Jerome was great!

Jerome was great! He was really patient with us and even offered to go to another brand's lot and bring one of their used cars over for us to test drive. We had a million questions and he effortlessly and kindly answered every single one. No pressure, no haggling, just helpful! The financing department was very slow and kind of disorganized, which is why I gave four stars instead of five, but I would definitely recommend this place and come back here anytime!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Omar Escobedo gave great customer service!

Omar Escobedo gave great customer service! Fernando and Javier help to expedite the close! I'm now à repeat customer of Capitol Subaru, thanks!

5.0

Omar Escobedo gave great customer service!

Omar Escobedo gave great customer service! Fernando and Javier help to expedite the close! I'm now à repeat customer of Capitol Subaru, thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Highly recommend Jerome Rizon.

Highly recommend Jerome Rizon. He provided great suggestions and answered all my questions. He was very helpful and communicated proactively. Good experience at Capitol Subaru. Got my new Crosstrek recently.

5.0

Highly recommend Jerome Rizon.

Highly recommend Jerome Rizon. He provided great suggestions and answered all my questions. He was very helpful and communicated proactively. Good experience at Capitol Subaru. Got my new Crosstrek recently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the nice review and feedback, Hank! We love hearing that you had an easy and hassle-free car buying experience!

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5.0

We were impressed with Edward Chang.

We were impressed with Edward Chang. He was very helpful. We test drove 3 Legacy’s to get an idea of exactly what we wanted. He guided us through the sales process. Now we are the proud owners of a new Subaru Legacy.

5.0

We were impressed with Edward Chang.

We were impressed with Edward Chang. He was very helpful. We test drove 3 Legacy’s to get an idea of exactly what we wanted. He guided us through the sales process. Now we are the proud owners of a new Subaru Legacy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

Misrepresented the car, then rescinded the offer

I just had a disturbing experience with these folks. I asked to see a particular car they had advertised, a 2017 Subaru. They showed me their in-house inspection report and told me all the issues had been fixed. I took it for an independent inspection and discovered that they had NOT done the work (which turned out to be $5000 worth). When I returned to the dealer, they just said "oops, sorry" and "gee, we're not going to fix that, it's too expensive, so we'll just sell it to a wholesaler instead". In other words, they never had any intention of fixing the car -- and now claim they won't sell it to the public AT ALL. And then they tried to redirect me to other cars in a higher price bracket. BUT I see that they are still advertising the car -- I guess they're hoping to sell it to someone who won't know the difference. I am out the $190 inspection fee, but it was money well spent.

1.0

Misrepresented the car, then rescinded the offer

I just had a disturbing experience with these folks. I asked to see a particular car they had advertised, a 2017 Subaru. They showed me their in-house inspection report and told me all the issues had been fixed. I took it for an independent inspection and discovered that they had NOT done the work (which turned out to be $5000 worth). When I returned to the dealer, they just said "oops, sorry" and "gee, we're not going to fix that, it's too expensive, so we'll just sell it to a wholesaler instead". In other words, they never had any intention of fixing the car -- and now claim they won't sell it to the public AT ALL. And then they tried to redirect me to other cars in a higher price bracket. BUT I see that they are still advertising the car -- I guess they're hoping to sell it to someone who won't know the difference. I am out the $190 inspection fee, but it was money well spent.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Very helpful and easy to buy mostly online.

Very helpful and easy to buy mostly online. Only had to show up and finish the paperwork in person

5.0

Very helpful and easy to buy mostly online.

Very helpful and easy to buy mostly online. Only had to show up and finish the paperwork in person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

GUYS ARE SCAMMERS

xxxxing scam. The guys will scam you trust me. Most dishonest dealership in the area - and that says a lot. Will sell you defunc cars and Lie to you

1.0

GUYS ARE SCAMMERS

xxxxing scam. The guys will scam you trust me. Most dishonest dealership in the area - and that says a lot. Will sell you defunc cars and Lie to you

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great experience!

Jerome was fantastic. Very responsive, friendly, and professional, and my son got the car he wanted. Maria was a delight as well. Thanks a bunch!

5.0

Great experience!

Jerome was fantastic. Very responsive, friendly, and professional, and my son got the car he wanted. Maria was a delight as well. Thanks a bunch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate the kind review and feedback, Amy!

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