DeHaven Chevy

Don’t waste your time calling them 2 minutes before they close. They stop when the clock hits 6. Rude service in a rush not sure why they bothered to answer the phone! Only talking about the parts department. Ordered the part online for half the price will have it by tomorrow. Save yourself some money do a little research on your own and save some money.

I was contacted by Neil today about a new truck. I drove 20 mins to see the truck and found out they had lied to me. There was no truck. Ridiculous that they are so desperate for customers they must resort to deceit. Tony the salesman couldn’t find enough words to cover the lies. Never ever will I recommend nor drive on to their lot again. I’ll certainly tell friends and family about my experience.

I would not recommend this dealership for any purchase or service. In Oct 2019 I put 5k down to purchase a 2020 Corvette. Since then there was absolutely no communication by Summit city management or sales staff to me through the strike shutdown, COVID shutdown and model year changes but one time in August 2020 to tell me I would get a 2021 for a 2020 price. When they released my allocation to GM for production no one called to update me or allow me to update my options on the ONCE IN A LIFETIME PURCHASE. I was called by the corvette museum in December to finalize my delivery and cslled the dealership to ask about the status of my car. They said they did not know. I was larer told they finalized my order without any communication to me. As of today, I have not had any attempt from the General Manager Austin Asbury or the owner to make me want to come back to the dealership for another purchase or service.....All Austin said was he was sorry I felt this way and those things were out of his control because of GM. It's awful funny how other dealerships knew about the status of production and relayed it via YouTube but not Summit City. This is my final word onnthe subject. DO NOT USE THIS DEALERSHIP. To summit city please change my mind.

I would not recommend this dealership for any purchase or service. In Oct 2019 I put 5k down to purchase a 2020 Corvette. Since then there was absolutely no communication by Summit city management or sales staff to me through the strike shutdown, COVID shutdown and model year changes but one time in August 2020 to tell me I would get a 2021 for a 2020 price. When they released my allocation to GM for production no one called to update me or allow me to update my options on the ONCE IN A LIFETIME PURCHASE. I was called by the corvette museum in December to finalize my delivery and cslled the dealership to ask about the status of my car. They said they did not know. I was larer told they finalized my order without any communication to me. As of today, I have not had any attempt from the General Manager Austin Asbury or the owner to make me want to come back to the dealership for another purchase or service.....All Austin said was he was sorry I felt this way and those things were out of his control because of GM. It's awful funny how other dealerships knew about the status of production and relayed it via YouTube but not Summit City. This is my final word onnthe subject. DO NOT USE THIS DEALERSHIP. To summit city please change my mind.

My 2004 truck broke down and I needed a new vehicle. Saw a 2020 Malibu RS on Cars.com and drove up to look at it. Salesman was a pleasure to talk to. No pressure just answered questions about the car. Financing was just as easy. Left with a new car on my terms.

I cannot express the disappointment after reading the “great reviews” from this dealer. I had gotten an online quote from a sales lady in the City Ford but was met in the used lot by one from City Chevy. I was quoted a fair price for the vehicle as it had high miles and needed 3k worth of work. City Ford was giving me the fair price with the work needed on the vehicle. A 2012 Ford Explorer with 165k needing brakes and tires all round and a new wheel bearing. Just as I told the City Chevy. But they insisted the tires were just dirty and they couldn’t honor the quoted price. Stupid me needing a vehicle for my children and me. Save yourself money and always go with your instincts (yes women you too can know what’s wrong with a vehicle). Never Again!!!

My husband and I went to Summit City Chevy to check out a 2017 Malibu that we saw on cars.com. It was POURING down rain when we went. Shawn came out in the rain to greet us and took us inside. We got there around 9. By 9:15 we were out for a test drive. By 9:30 we were back inside discussing details. By 10 they were running credit, and at 10:30 we were signing paper work for our new car. The entire process was so easy, quick, and painless. Shawn was great and very detail oriented and was great with communication. We would highly recommend Summit City and Shawn!

Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.

I am comfortable with my service tech Jay. He is always very professional, knowledgeable and friendly. He is always welcoming.

I'm always greeted by staff as soon as I pull in and I know my car will be cared for well.