Reviews
I had an extremely great experience buying a new vehicle
I had an extremely great experience buying a new vehicle from Razzari Chrysler Dodge Jeep Ram. Issac was knowledgeable, patient, helpful and was not pushy as all. Harvey the manager was great to work with and together both Isaac Huskinson and Harvey Mosley helped us throughout our process and answered all our questions accurately. It was the best car buying experience I have ever had
I had an extremely great experience buying a new vehicle
I had an extremely great experience buying a new vehicle from Razzari Chrysler Dodge Jeep Ram. Issac was knowledgeable, patient, helpful and was not pushy as all. Harvey the manager was great to work with and together both Isaac Huskinson and Harvey Mosley helped us throughout our process and answered all our questions accurately. It was the best car buying experience I have ever had
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Isaac Huskinson was the best salesman I have dealt with
Isaac Huskinson was the best salesman I have dealt with in my car buying experiences. From visiting several dealers prior, I am so glad I was helped by Isaac. He was knowledgeable, patient, kind, and was super helpful in picking a vehicle that suits us. He was not pushy or rushed and made our experience awesome
Isaac Huskinson was the best salesman I have dealt with
Isaac Huskinson was the best salesman I have dealt with in my car buying experiences. From visiting several dealers prior, I am so glad I was helped by Isaac. He was knowledgeable, patient, kind, and was super helpful in picking a vehicle that suits us. He was not pushy or rushed and made our experience awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My elderly parents bought a new Jeep Compass (less than
My elderly parents bought a new Jeep Compass (less than 50 miles on it) the first weekend in January. Looking back, the first red flag should have been how dirty the car was. When you buy a new car, it should be totally clean. The salesman said they could bring it in on a weekday to be completely detailed. They drove it home and the next day it was dead. They struggled to get it towed back to the dealership. After a week, they were told it was ready to be picked up. When we arrived, all four side windows and the piano black panels between the windows were scratched to xxxx, like someone had buffed them with a wire wheel. The manager said all parts would be ordered on Monday and it would take about 2 weeks. It has now been 6 weeks! Only two windows were ordered. They are saying they can’t get the panels AND the car will not start again! ABSOLUTELY UNACCEPTABLE! They need to buy this car back and stop jerking my parents around. I am furious. UPDATE: 2 full months and still nothing. They still have my parent’s car, which they are paying for. It has not been fixed and NO ONE has communicated with them. DO NOT GO HERE!
My elderly parents bought a new Jeep Compass (less than
My elderly parents bought a new Jeep Compass (less than 50 miles on it) the first weekend in January. Looking back, the first red flag should have been how dirty the car was. When you buy a new car, it should be totally clean. The salesman said they could bring it in on a weekday to be completely detailed. They drove it home and the next day it was dead. They struggled to get it towed back to the dealership. After a week, they were told it was ready to be picked up. When we arrived, all four side windows and the piano black panels between the windows were scratched to xxxx, like someone had buffed them with a wire wheel. The manager said all parts would be ordered on Monday and it would take about 2 weeks. It has now been 6 weeks! Only two windows were ordered. They are saying they can’t get the panels AND the car will not start again! ABSOLUTELY UNACCEPTABLE! They need to buy this car back and stop jerking my parents around. I am furious. UPDATE: 2 full months and still nothing. They still have my parent’s car, which they are paying for. It has not been fixed and NO ONE has communicated with them. DO NOT GO HERE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Richard helped us purchase a vehicle for our son.
Richard helped us purchase a vehicle for our son. Everything was well explained and we receive excellent service! Highly recommended! Thank you Razzari!
Richard helped us purchase a vehicle for our son.
Richard helped us purchase a vehicle for our son. Everything was well explained and we receive excellent service! Highly recommended! Thank you Razzari!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am extremely pleased with the service I received.
I am extremely pleased with the service I received. Isaac and the whole team were very professional and easy to work with. I would highly recommend them to anyone looking for a good deal! I greatly appreciate all they did to make my purchase an exciting experience.
I am extremely pleased with the service I received.
I am extremely pleased with the service I received. Isaac and the whole team were very professional and easy to work with. I would highly recommend them to anyone looking for a good deal! I greatly appreciate all they did to make my purchase an exciting experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had an exceptional experience buying a new car thanks
I had an exceptional experience buying a new car thanks to Jazz, our salesman. From the moment we walked into the dealership, Jazz made us feel welcome and valued!
I had an exceptional experience buying a new car thanks
I had an exceptional experience buying a new car thanks to Jazz, our salesman. From the moment we walked into the dealership, Jazz made us feel welcome and valued!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Evelyn, we're delighted to hear that Jazz made your experience at Razzari Dodge Chrysler Jeep exceptional! Thanks for sharing this positive feedback!
PARTS DEPARTMENT NOT WILLING TO GIVE THE STANDARD 20% OFF
PARTS DEPARTMENT NOT WILLING TO GIVE THE STANDARD 20% OFF PARTS TO A BUSINESS. THEY STOPPED DELIVERING PARTS AND HAVE CUT THE DISCOUNT. I WORK WITH MANY INSURANCE COMPANIES THAT REQUIRE 10% OFF DEALER LIST PRICE. THAT GIVES ME NO MARK UP. I HAVE NO INCENTIVE TO BUY FROM HERE IF I HAVE TO DRIVE 30 MILES TO PICK UP PARTS AT NO PROFIT ON THE PART.
PARTS DEPARTMENT NOT WILLING TO GIVE THE STANDARD 20% OFF
PARTS DEPARTMENT NOT WILLING TO GIVE THE STANDARD 20% OFF PARTS TO A BUSINESS. THEY STOPPED DELIVERING PARTS AND HAVE CUT THE DISCOUNT. I WORK WITH MANY INSURANCE COMPANIES THAT REQUIRE 10% OFF DEALER LIST PRICE. THAT GIVES ME NO MARK UP. I HAVE NO INCENTIVE TO BUY FROM HERE IF I HAVE TO DRIVE 30 MILES TO PICK UP PARTS AT NO PROFIT ON THE PART.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the review. We appreciate the feedback and will make sure it gets discussed with our team for future consideration. If you have any additional questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, Weston Boeding - Service Director - (209) 354-2202
My new Jeep is Awsome!
Fernando did a great job showing us the different models and features. Larry was upfront and spot on with all my questions. Document singing was a breeze - no pressure.
My new Jeep is Awsome!
Fernando did a great job showing us the different models and features. Larry was upfront and spot on with all my questions. Document singing was a breeze - no pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve, thank you for the great review! We're glad Fernando and Larry provided excellent service during your visit. We appreciate your business and hope to see you again at Razzari Dodge Chrysler Jeep!
Great experience!
Great experience! Worked with Isaac on the sale, friendly, no hassle, easy to work with. Entire team at Razzari Dodge in Merced was very professional and willing to answer all my questions. Highly recommend if you are in the market for a truck, very knowledgeable.
Great experience!
Great experience! Worked with Isaac on the sale, friendly, no hassle, easy to work with. Entire team at Razzari Dodge in Merced was very professional and willing to answer all my questions. Highly recommend if you are in the market for a truck, very knowledgeable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Gary, Isaac and Razzari Dodge Chrysler Jeep appreciate your fantastic review! We hope you are enjoying your new truck and appreciate the recommendation! We hope to see you back for your first oil change! Thank you!
Rude service
Service department is a joke extremely rude jorget is her name she is very unprofessional and didn't help at all avoid this place by all means
Rude service
Service department is a joke extremely rude jorget is her name she is very unprofessional and didn't help at all avoid this place by all means
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, we are disappointed that you had a negative experience with our service department. We take customer service seriously and it's upsetting to hear that our team member was not professional or helpful. We would appreciate the opportunity to speak with you directly about your experience and see how we can make things right. Please reach out when you have the chance. Thank you, Michael Lopretta - General Manager - (209) 354-2106