The process was so easy and painless! Everyone involved was awesome and I'm loving my new (to me) car! I would definitely recommend this dealership.
Richard went above and beyond his job to get me into the car I wanted ! There was no pressure when it came down to me wanting the car or not he told me... if I wanted it he will get me into it and he did exactly what he said! I will only be getting cars from this dealership!
Michael Munoz went above and beyond the expectations of a salesman, his sincerity and commitment to those he serves is amazing! Not only did I get the... car of my dreams but I truly felt apart of the Razzari family! Thank you Michael, I cannot express my gratitude enough!
Traded in my old car for my dream car. Car dealer Richard V. made the process easy for us whiling giving his excellent customer service.
After my durango being in the dealer for 2 weeks, I pick it up today....spent $500 for them to replace a battery. My car still blows hot air out of the... A/C and now I have a shattered passenger side window. YES... my window is shattered, when I confronted the manager she showed me pics saying it came in like that. Yet my tow slip shows zero damage for the window. I asked to see time stamps for the pictures, which she said she had. I asked to see them again however then the pics were not stamped (SHOCKER) but the order inspection date said August 20, 2019. So she claimed it came in that way. Okay but it came in on August 17,2019 so 4 days later it was inspected and had this broken window. So then she claims...well regardless we aren't liable for any damages that happen in our care ♀️ THIS IS A xxxxING JOKE. By far the WORST experience I've ever had with a Dodge dealer, not to mention all the issues prior, like them not answering calls, not informing me the day my durango arrived or telling me it was checked in, taking 1.5 weeks to diagnose it and then charging $500 to replace a battery. Then I get my car back, cool it turns on now but my A/C is still broken and now I have a shattered window. Mind you all this on a xxxxing 4 year old car with only 40,000 miles on it. I'M LITERALLY AT A LOSS OF WORDS FOR THIS DEALERSHIP AND THIS COMPANY
Went to the dealer just to look and Lupe did an amazing job on selling the truck. Left so convinced and happy with my purchase.
Antonio (Tony) was great at trying to find the right car for us, price it within our means and assist us with any concerns. Overall customer service with... Tony was great! No complaints. For the facility itself, the dealership, the car was displayed to us extremely dirty with food crumbs on the floor and seats. This was driven by the owner. The vehicles was promised to be detailed for next day pickup, yet looked to have not been washed thoroughly and minimally detailed since there were still crumbs and dust throughout the car! Not to mention, the back of the passenger and driver seats have scratches in them that require complete replacements. We are now awaiting arrival of these parts. For a new car, we expected the dealership to carry more pride in their vehicles and customer appreciation.
I went in to get an oil change on my car. While waiting for it to be done i asked a representative named Carlos prices of cars that i was interested in.... Showed me some and even test drove them. I told him which one i liked and we in to check out of we qualified for a trade in. Waited and then some other guy can't remember his name (sorry) got Larry from finance to work with us so we could get what we wanted. They helped me and my husband out we did a trade in and for avan for our bigger family. Thank you razzari and the people who helped make this possible.
Anthony had all the answers we needed. Great customer service and very professional. He new what we wanted. I purchased a truck 5 months ago and was... researching Van's with Anthony's help.
Ask for Alex! He was great!! Worked with me and helped me out!! Even after my purchase he called just to make sure I was happy with my purchase. Amazing!!