Reviews
Write a reviewGilbert at Bonander was WONDERFUL!
Gilbert at Bonander was WONDERFUL!!! He made the vehicle purchase so easy and was a pleasure to work with. I highly recommend him. Gilbert is great and so is Bonander. Thank you GILBERT!!!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, James! We're thrilled to hear that Gilbert made your vehicle purchase a fantastic experience. At Bonander GMC, we strive to provide excellent service, and it's great to know that Gilbert excelled in that regard. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Bonander GMC Team
I drive from Tracy because the staff treat everyone as
I drive from Tracy because the staff treat everyone as they should ?A customer? They have the internal dialed for a great experience. Service flows great There are a few things externally that need to be updated Paint job and station for people to do work with WiFi with a fresh feel would give them the edge
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your thoughtful review! We're thrilled to hear that you choose to drive from Tracy to Bonander GMC because of the exceptional treatment you receive from our staff. Your feedback about the flow of service and the great experience we aim to provide is greatly appreciated. We also value your suggestions regarding updates to our exterior and work stations. We're always looking for ways to enhance our customer experience, and your input will certainly be taken into consideration. We hope to see you again soon! Sincerely, The Bonander GMC Team
Very professional and they delivered the car for me.
Very professional and they delivered the car for me. It was good experienced to but car from them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil change
I had ask for tire rotation and they didn't rotate the tires but accordingto the repor they did it, this is the second time they do this.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sergio, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Bonander Buick GMC Team
Transmission replacement
The dealership was great!! It took GM a month and a half to get a transmission!! That?s just not acceptable, knowing they have an issue with their 8 speed transmission. They should have them ready to ship if they want to keep Customers buying their product.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Allen, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Bonander Buick GMC Team
GMC Canyon
Everybody bent over backwards to help me. They are awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bonander Buick GMC Team
timrowen@allstate.com
Brook always takes good care of me and Paul cut me a decent deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Bonander Buick GMC Team
Great Experience, Expert Sales
I ordered a GMC 2500HD in March 2021. GM kept postponing the build due to supply chain issues and it took almost a year to get the vehicle. The Sales Manager (Jesse) kept me updated each month with detailed information. I never had to bug him, but he always knew the status of my order. He always let me know what alternatives I had that could get it sooner, but NEVER pressured me to do anything except what I wanted. Every part of the process that the dealer had control over went smooth. Other dealerships I tried to work with for this purchase were a hassle from the start. I?m very happy I went to Bonander. I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review of Bonander Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Bonander Buick GMC Team
Bonander GMC
Jesse in sales is excellent. Everything went smoothly. New truck arrived when he estimated it would.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fabulous experience working with them. Juan is the guy!!...
Fabulous experience working with them. Juan is the guy!! Personable, super friendly and goes above and beyond. I will deffinately be doing my business with them again in the near future. Can't go wrong with these guys! Bonander is the place to go.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car