Reviews
We were very pleased with our experience.
We were very pleased with our experience. Derry was a pleasure to work with; knowledgeable and helpful yet not pushy like a lot of other salesman. Wenow have a new favorite dealership and will recommend to others.
We were very pleased with our experience.
We were very pleased with our experience. Derry was a pleasure to work with; knowledgeable and helpful yet not pushy like a lot of other salesman. Wenow have a new favorite dealership and will recommend to others.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our team at Glenbrook Dodge Chrysler Jeep appreciates your recommendation and kind words. We're glad your experience stood out positively. Thank you for choosing us.
The service was quick and the staff friendly.
The service was quick and the staff friendly. I can always count the same consistency when I arrive.
The service was quick and the staff friendly.
The service was quick and the staff friendly. I can always count the same consistency when I arrive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our team at Glenbrook Dodge Chrysler Jeep. We appreciate your continued trust in our service. Looking forward to assisting you again.
Derry, made the entire car‑buying experience easy and
Derry, made the entire car‑buying experience easy and stress‑free. He listened to what I needed, guided me through every step, and truly went above and beyond. I’m grateful for his professionalism thanks again! highly recommend!
Derry, made the entire car‑buying experience easy and
Derry, made the entire car‑buying experience easy and stress‑free. He listened to what I needed, guided me through every step, and truly went above and beyond. I’m grateful for his professionalism thanks again! highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joshua worked with us until we found the vehicle we
Joshua worked with us until we found the vehicle we wanted. Very patient and committed to customer service.
Joshua worked with us until we found the vehicle we
Joshua worked with us until we found the vehicle we wanted. Very patient and committed to customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our team appreciates your recognition of the customer service you received. Thank you for choosing Glenbrook Dodge Chrysler Jeep.
After a major chain shop replaced my water pump, radiator
After a major chain shop replaced my water pump, radiator and thermostat, I had an overheat issue. Took it back into the chain store and they said I had a head gasket or something blown. I got a second opinion from Jeep -- they found a backward. installed thermostat --repaired that and everything is fine so I love Glenbrook Jeep. They saved me from buying a new engine.
After a major chain shop replaced my water pump, radiator
After a major chain shop replaced my water pump, radiator and thermostat, I had an overheat issue. Took it back into the chain store and they said I had a head gasket or something blown. I got a second opinion from Jeep -- they found a backward. installed thermostat --repaired that and everything is fine so I love Glenbrook Jeep. They saved me from buying a new engine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Glenbrook Dodge Chrysler Jeep. We're glad our team was able to help with the thermostat issue. Your trust in us means a lot.
I'm always impressed with the spirit of cooperation
I'm always impressed with the spirit of cooperation between the service advisors. I feel like they are listening to my sometimes vague explanations of a problem and trying to help me sort it out. They are busy, but I don't feel like I'm being processed. This attentiveness is hard to maintain given the hectic conditions of modern society, but it is obvious that they are selected and trained to do so! And I really like that I can schedule and communicate with them via text!
I'm always impressed with the spirit of cooperation
I'm always impressed with the spirit of cooperation between the service advisors. I feel like they are listening to my sometimes vague explanations of a problem and trying to help me sort it out. They are busy, but I don't feel like I'm being processed. This attentiveness is hard to maintain given the hectic conditions of modern society, but it is obvious that they are selected and trained to do so! And I really like that I can schedule and communicate with them via text!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your recognition of the service advisors' efforts at Glenbrook Dodge Chrysler Jeep. It's good to know the communication and scheduling options work well for you. Thank you for sharing your experience.
buying experience was fine.
buying experience was fine. but their service center is awful. wont work with you to get your vehicle in when its threatening to derate you to 5mph, when they supposedly fixed the problem less than 4k miles ago.
buying experience was fine.
buying experience was fine. but their service center is awful. wont work with you to get your vehicle in when its threatening to derate you to 5mph, when they supposedly fixed the problem less than 4k miles ago.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Cesar was great!
Cesar was great! I highly recommend taking your vehicle to him for an oil change. He will make sure you feel taken care of
Cesar was great!
Cesar was great! I highly recommend taking your vehicle to him for an oil change. He will make sure you feel taken care of
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your recommendation and are glad Cesar and our team took good care of your vehicle at Glenbrook Dodge Chrysler Jeep. Thank you for sharing your experience.
Ken worked with me on a used Tremor, he also gave me a
Ken worked with me on a used Tremor, he also gave me a fair value for my trade in. I would buy from Glenbrook again.
Ken worked with me on a used Tremor, he also gave me a
Ken worked with me on a used Tremor, he also gave me a fair value for my trade in. I would buy from Glenbrook again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive feedback on the used Tremor and trade-in experience. Thank you for choosing Glenbrook Dodge Chrysler Jeep. We look forward to assisting you in the future.
Mr. Todd Macon was the best to deal with. He is super
Mr. Todd Macon was the best to deal with. He is super friendly and extremely knowledgeable
Mr. Todd Macon was the best to deal with. He is super
Mr. Todd Macon was the best to deal with. He is super friendly and extremely knowledgeable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback about our team at Glenbrook Dodge Chrysler Jeep. It's great to hear you had a positive experience. Thank you for choosing us.