Volvo Cars of Midlothian

Reviews

4.9 out of 5 4.9
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 4, 2018

    Wally my sales rep answered all my questions and was able to find a vehicle that fit my needs and budget. Loved the attention I received. He was patient... and I did not feel pressured at any point in time.

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    Shopped for a new car
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  • 5.0 out of 5
    October 4, 2018

    They are always personable and professional. Most highly recommend them if you are buying or having your exsisting Volvo repaired. On time and throughout... process of truth.

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    Came in for service or repair
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  • 5.0 out of 5
    August 29, 2018

    I have been a Mooer's Volvo of Midlothian VA (now Haley Volvo)customer for over 15 years. The only reason I continue to patronize this dealership... is the excellent maintenance and service and repairs provided there. Mark and Mike at the service desk are always fully informative in answering my questions and providing options to keep my (currently 2) Volvos performing at their best and to retain their superior safety features. Beyond that, they also advise me on how to most prudently invest in needed repairs. I am fully comfortable sending my wife and daughters to address auto maintenance with them. I am certain they will be treated with integrity and respect, just as I am. As I consider replacing my aging cars, the service and repair support Mark and Mike provide will be the major factor in continuing to purchase my cars at this dealership. My most recent visit was a continuation of the ongoing consistent, consultation, advice and support that has now become a expectation of each visit. As I have said on previous surveys, the only idea I have for improving what Mark and Mike are already doing for me might be to pick the car up from me, perform the needed service and then return it to me.

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    Came in for service or repair
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  • 4.0 out of 5
    July 13, 2018

    Customer service was excellent. The wait I think was a little too long for my oil change but all in all I would come again. Keep up the good job!

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 18, 2018

    Johana Labarca the sales representative, and Pat Dimaano the sales manager were exceptionally helpful, easy to work with and over all super professional.... Everything I needed to know - they had an answer for. Every specific need I had - they took care of. This is the best experience I ever had buying a car.

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    Shopped for a new car
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    Dealer Response

    Eitan, Thank you so much for the positive reviews. We aim to please and hope that you will contact us if you have further questions or concerns. Ou...r best regards, Pat Dimaano.

  • 5.0 out of 5
    April 11, 2018

    The guys at the service department at Volvo Midlothian are impeccable better than the rest. They are good at what they do and their impeccable service... is consistent

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    Came in for service or repair
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  • 5.0 out of 5
    January 22, 2018

    Purchased a pre-owned vehicle last week. Felt I got a good deal on my car. As I am in the Atlanta area, i was trying to figure out the logistics of the... transaction, when they offered to meet me halfway and take care of business. That worked out great for me. It was a very pleasant experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi David, Thank you so much for your review and we always try our best to make our customers lives easier. We wish you many years of enjoyable drivi...ng with the car. Please do not hesitate to contact us if you have further questions or concerns and we will be more than happy to address them for you. Our best regards, Pat Dimaano Sales Manager Volvo Cars Midlothian 804.594.3500

  • 5.0 out of 5
    January 22, 2018

    I purchased an XC60 Hybrid from this dealership. The entire purchase process was amazing. All communication was conducted from afar since I was based... in NY. Mike was excellent to deal with over email and phone conversations and most importantly he was quick to respond.

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    Shopped for a new car
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    Dealer Response

    Hi Mel, Thank you so much for this review. The pleasure was all ours and we would like to congratulate you on that wonderful T8. Please do not hesi...tate to call or email us if you may have further questions or concerns and we will be more than happy to address them for you. Thank you once again and please send our regards to the whole family, Pat Dimaano Sales Manager / SSA Volvo Cars Midlothian 804.594.3500

  • 5.0 out of 5
    December 4, 2017

    The dealership is exceptional. Buying a new car was not a hassle and the service is exemplary.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much Alex and Mary. It has always been our pleasure to help you guys. Please don't hesitate to contact us if you have other questions a...nd we will be more than happy to address them for you. Best regards to you both and the rest of the family including Lady. Pat Dimaano

  • 5.0 out of 5
    October 27, 2017

    Mark M quickly diagnosed the problem as a nail in my tire. Even though I didn't have a previously scheduled appointment, the tire was repaired in a relatively... quick manner. I got very good service.

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
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Volvo Cars of Midlothian

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