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Sheehy Ford of Richmond

(2,054 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 7:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2017 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (804) 594-8790 (804) 594-8790
Used (804) 594-8758 (804) 594-8758
Service (804) 594-8746 (804) 594-8746

Inventory

See all 359 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2020.
Sheehy Ford of Richmond is here to meet each of your automotive needs by providing friendly service, precise attention to detail and, of course, a superb selection. So whether you're in the market for a new Ford model, a used car, a replacement part or you just need a quick oil change, be sure to make our Richmond, VA, dealership your first and only stop. The first thing you'll notice when you step into the Sheehy Ford of Richmond showroom is an amazing selection of new Ford models to choose from, including the Ford Escape, Focus, Fusion, Mustang cars or a Ford F-150 or F-250 truck.
Sheehy It's Easy!

Service center

Phone number (804) 594-8746

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

(2,054 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehy Ford of Richmond from DealerRater.

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Willing to work with you to make a good deal.

Willing to work with you to make a good deal. also tries to find you the best interest rate for your purchase.

Willing to work with you to make a good deal.

Willing to work with you to make a good deal. also tries to find you the best interest rate for your purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The staff at the dealership were amazing.

The staff at the dealership were amazing. Would definitely deal with them if I lived in the area.

The staff at the dealership were amazing.

The staff at the dealership were amazing. Would definitely deal with them if I lived in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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VERY pleased with their service department .

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

VERY pleased with their service department .

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly sales staff with an EXCEPTIONAL service staff.

Friendly sales staff with an EXCEPTIONAL service staff. They are courteous, professional, understanding, considerate and respectful of your circumstance.

Friendly sales staff with an EXCEPTIONAL service staff.

Friendly sales staff with an EXCEPTIONAL service staff. They are courteous, professional, understanding, considerate and respectful of your circumstance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It is all good.

It is all good. My sales rep, William Goin, gets my five star rating. He is personable, extremely knowledgeable, and gave me everything I asked for. I am very happy with my Ford Escape and my experience at Sheehy.

It is all good.

It is all good. My sales rep, William Goin, gets my five star rating. He is personable, extremely knowledgeable, and gave me everything I asked for. I am very happy with my Ford Escape and my experience at Sheehy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Everyone was super friendly and helpful with purchasing a

Everyone was super friendly and helpful with purchasing a new car and answering any questions I had. Carlos was very patient and helped find me exactly what I was looking for and tried his best to get it as close to my budget as possible.

Everyone was super friendly and helpful with purchasing a

Everyone was super friendly and helpful with purchasing a new car and answering any questions I had. Carlos was very patient and helped find me exactly what I was looking for and tried his best to get it as close to my budget as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I would recommend Sheehy Ford Midlothian and the sales

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

I would recommend Sheehy Ford Midlothian and the sales

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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James Vance and the entire Sheehy Ford of Richmond team

James Vance and the entire Sheehy Ford of Richmond team did a fantastic job of insuring I got all the information I needed about the truck I had seen online, so that I could decide if it was the truck I wanted before I ever traveled to the dealership. No sales pressure, just information. James even made a video of the truck to cover points that weren't super clear in the online photos. I showed up to inspect the truck, and it was exactly what they had represented. Three hours later (most spent waiting for my bank to complete a wire transfer), and I was driving away in my new F-350. They even spent the down time going over how to set up the digital screen and various features, and drove me to get lunch! I'm 65, and this is the first time I have EVER had a totally positive experience at an auto dealership. I would HIGHLY recommend Sheehy Ford to anyone car shopping.

James Vance and the entire Sheehy Ford of Richmond team

James Vance and the entire Sheehy Ford of Richmond team did a fantastic job of insuring I got all the information I needed about the truck I had seen online, so that I could decide if it was the truck I wanted before I ever traveled to the dealership. No sales pressure, just information. James even made a video of the truck to cover points that weren't super clear in the online photos. I showed up to inspect the truck, and it was exactly what they had represented. Three hours later (most spent waiting for my bank to complete a wire transfer), and I was driving away in my new F-350. They even spent the down time going over how to set up the digital screen and various features, and drove me to get lunch! I'm 65, and this is the first time I have EVER had a totally positive experience at an auto dealership. I would HIGHLY recommend Sheehy Ford to anyone car shopping.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Did the recall service right in my driveway.

Did the recall service right in my driveway. Can’t get much easier than that. Very pleased

Did the recall service right in my driveway.

Did the recall service right in my driveway. Can’t get much easier than that. Very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly and knowledgeable service advisor and they got

Friendly and knowledgeable service advisor and they got the work done on time and at the quoted price. Will definitely use the Sheehy service department again!

Friendly and knowledgeable service advisor and they got

Friendly and knowledgeable service advisor and they got the work done on time and at the quoted price. Will definitely use the Sheehy service department again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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