Reviews
Write a reviewTERRIBLE experience with this place. Edson was probably...
TERRIBLE experience with this place. Edson was probably the worst salesmen I have ever dealt with. I had a truck shipped down from Manassas that I was ready to purchase only to find the entire undercarriage rusted out. No one - from Manassas OR Richmond mentioned anything about rust. It’s embarrassing that Ford would even sell that. After we turned down the truck, Edson was showing us a few other vehicles on the lot. We were waiting for him to get the keys outside to test drive a truck and 10 minutes went by… still no Edson. We look over and saw him helping someone else with a car!!! Spoke with the manager and ended up going home. NEVER heard a word from anyone since I left that day. Terrible customer service. They do not care about their customers only the $$$.
Have worked with William Goin for many years now. Always...
Have worked with William Goin for many years now. Always responsive and focuses on what I am looking for versus trying to upsell me something I don't want or need. The true test of a salesperson is when both parties conclude a transaction feeling like winners and I have never walked away from Sheehy feeling taken advantage of. Mr. Goin is a true sales professional and as long as he remains in the business, I'm happy to give him my business.
The employees were very Courteous, the showroom was...
The employees were very Courteous, the showroom was clean, everyone was professional and my salesman, Mr Goins went out of his way to put me in my new car.
Quick and easy purchasing process. Michale was very easy...
Quick and easy purchasing process. Michale was very easy to work with and very helpful throughout the process.
Jsfannon, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford Lincoln of Richmond. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Worked with Justin in Sales & Vinny in Finance. They were...
Worked with Justin in Sales & Vinny in Finance. They were both Friendly/Professional/Accommodating - Would not hesitate doing another deal with this group - Thanks guys!
Hi Sean, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Made it easy
Great easy experience. Edson answered all my questions and helped me find what I wanted. It was quick and no stress. So thankful it worked out
Hi Robin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
People and service were great and felt no pressure to buy...
People and service were great and felt no pressure to buy a car great experience
Bbsteeler3, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Ford Lincoln of Richmond! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jim sytermann was excellent to work with. Very honest,...
Jim sytermann was excellent to work with. Very honest, helpful & trustworthy. Would definitely recommend working with him!
Hi Mollytharpe, thank you so much for your positive comments about Sheehy Ford Lincoln of Richmond! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great Experience!!
Mike Johnson and the finance team at Sheehy were great!! I immediately called tow friends and they also made purchases within 72 hours!! Great buying experience!!
Hi Malcolm Manning, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
David Elsey sold me my vehicle he was great ! He was...
David Elsey sold me my vehicle he was great ! He was there from the beginning to the end explaining all the things about my purchase and my new vehicle ! I love this dealership !
Hi Kcmuir1, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!