Reviews
Willing to work with you to make a good deal.
Willing to work with you to make a good deal. also tries to find you the best interest rate for your purchase.
Willing to work with you to make a good deal.
Willing to work with you to make a good deal. also tries to find you the best interest rate for your purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff at the dealership were amazing.
The staff at the dealership were amazing. Would definitely deal with them if I lived in the area.
The staff at the dealership were amazing.
The staff at the dealership were amazing. Would definitely deal with them if I lived in the area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
VERY pleased with their service department .
VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick
VERY pleased with their service department .
VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly sales staff with an EXCEPTIONAL service staff.
Friendly sales staff with an EXCEPTIONAL service staff. They are courteous, professional, understanding, considerate and respectful of your circumstance.
Friendly sales staff with an EXCEPTIONAL service staff.
Friendly sales staff with an EXCEPTIONAL service staff. They are courteous, professional, understanding, considerate and respectful of your circumstance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is all good.
It is all good. My sales rep, William Goin, gets my five star rating. He is personable, extremely knowledgeable, and gave me everything I asked for. I am very happy with my Ford Escape and my experience at Sheehy.
It is all good.
It is all good. My sales rep, William Goin, gets my five star rating. He is personable, extremely knowledgeable, and gave me everything I asked for. I am very happy with my Ford Escape and my experience at Sheehy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was super friendly and helpful with purchasing a
Everyone was super friendly and helpful with purchasing a new car and answering any questions I had. Carlos was very patient and helped find me exactly what I was looking for and tried his best to get it as close to my budget as possible.
Everyone was super friendly and helpful with purchasing a
Everyone was super friendly and helpful with purchasing a new car and answering any questions I had. Carlos was very patient and helped find me exactly what I was looking for and tried his best to get it as close to my budget as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would recommend Sheehy Ford Midlothian and the sales
I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!
I would recommend Sheehy Ford Midlothian and the sales
I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James Vance and the entire Sheehy Ford of Richmond team
James Vance and the entire Sheehy Ford of Richmond team did a fantastic job of insuring I got all the information I needed about the truck I had seen online, so that I could decide if it was the truck I wanted before I ever traveled to the dealership. No sales pressure, just information. James even made a video of the truck to cover points that weren't super clear in the online photos. I showed up to inspect the truck, and it was exactly what they had represented. Three hours later (most spent waiting for my bank to complete a wire transfer), and I was driving away in my new F-350. They even spent the down time going over how to set up the digital screen and various features, and drove me to get lunch! I'm 65, and this is the first time I have EVER had a totally positive experience at an auto dealership. I would HIGHLY recommend Sheehy Ford to anyone car shopping.
James Vance and the entire Sheehy Ford of Richmond team
James Vance and the entire Sheehy Ford of Richmond team did a fantastic job of insuring I got all the information I needed about the truck I had seen online, so that I could decide if it was the truck I wanted before I ever traveled to the dealership. No sales pressure, just information. James even made a video of the truck to cover points that weren't super clear in the online photos. I showed up to inspect the truck, and it was exactly what they had represented. Three hours later (most spent waiting for my bank to complete a wire transfer), and I was driving away in my new F-350. They even spent the down time going over how to set up the digital screen and various features, and drove me to get lunch! I'm 65, and this is the first time I have EVER had a totally positive experience at an auto dealership. I would HIGHLY recommend Sheehy Ford to anyone car shopping.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Did the recall service right in my driveway.
Did the recall service right in my driveway. Can’t get much easier than that. Very pleased
Did the recall service right in my driveway.
Did the recall service right in my driveway. Can’t get much easier than that. Very pleased
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and knowledgeable service advisor and they got
Friendly and knowledgeable service advisor and they got the work done on time and at the quoted price. Will definitely use the Sheehy service department again!
Friendly and knowledgeable service advisor and they got
Friendly and knowledgeable service advisor and they got the work done on time and at the quoted price. Will definitely use the Sheehy service department again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair