Reviews
They were very informative and had my truck ready when
They were very informative and had my truck ready when they said they would. Very nice group of people, especially Nick.
They were very informative and had my truck ready when
They were very informative and had my truck ready when they said they would. Very nice group of people, especially Nick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
dbahen, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Very Happy with my service today.
Very Happy with my service today. My vehicle was on the end of a long line but taken in first due to my 7:30 am appointment. My vehicle was completed and I was on my way 2 hours later. Good job.
Very Happy with my service today.
Very Happy with my service today. My vehicle was on the end of a long line but taken in first due to my 7:30 am appointment. My vehicle was completed and I was on my way 2 hours later. Good job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bubbayank, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Nicholas did a good job during my time there waiting for
Nicholas did a good job during my time there waiting for my vehichle. Could have informed me the exact time frame of the job. Once the job was completed, customer service was great.
Nicholas did a good job during my time there waiting for
Nicholas did a good job during my time there waiting for my vehichle. Could have informed me the exact time frame of the job. Once the job was completed, customer service was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Dummy, thank you for your feedback, we are happy to hear you were satisfied with the customer service. Have a great day!
One of the worst management teams I have dealt with.
One of the worst management teams I have dealt with. They are completely unresponsive and don't stick to the promises they make. The transaction started off great but soon after they got paid...they just don't care. Avoid them like the plague.
One of the worst management teams I have dealt with.
One of the worst management teams I have dealt with. They are completely unresponsive and don't stick to the promises they make. The transaction started off great but soon after they got paid...they just don't care. Avoid them like the plague.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Always willing to go the extra mile to help.
Always willing to go the extra mile to help. All the service people do a great job.
Always willing to go the extra mile to help.
Always willing to go the extra mile to help. All the service people do a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joe, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Service writer Stephen Whitman sees to it that my car is
Service writer Stephen Whitman sees to it that my car is serviced outstandingly with all my issues fixed 100%. Outstanding work!!!
Service writer Stephen Whitman sees to it that my car is
Service writer Stephen Whitman sees to it that my car is serviced outstandingly with all my issues fixed 100%. Outstanding work!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
His team does excellent work. Don’t know their names but all are commended for outstanding work
Woddy did a great job answering all our questions and
Woddy did a great job answering all our questions and helping us get the right car for our family.
Woddy did a great job answering all our questions and
Woddy did a great job answering all our questions and helping us get the right car for our family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
hunt.nicki, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Josh, my salesman was excellent.
Josh, my salesman was excellent. Great personality, knowledgeable and easy to deal with. Everyone was good to deal with.
Josh, my salesman was excellent.
Josh, my salesman was excellent. Great personality, knowledgeable and easy to deal with. Everyone was good to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
jdhalljr, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Adviser was very thorough and helpful, the total cost was
Adviser was very thorough and helpful, the total cost was less than expected. Will return to dealer when more work is needed.
Adviser was very thorough and helpful, the total cost was
Adviser was very thorough and helpful, the total cost was less than expected. Will return to dealer when more work is needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ruth, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Service rep was attentive to my repair issues and good to
Service rep was attentive to my repair issues and good to his word. When service wasn’t completed due to the need to order parts, he let me take my vehicle home and bring it back later the next day.
Service rep was attentive to my repair issues and good to
Service rep was attentive to my repair issues and good to his word. When service wasn’t completed due to the need to order parts, he let me take my vehicle home and bring it back later the next day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!