Price Ford of Turlock

It?s not a matter of their service, it?s a matter of money or lack thereof. They wanted $400 to replace the coolant hose and another $1000 to replace... something else I have very limited funds and can not afford the repairs

I got a Lemon and service department is not the best I bring the car several times and they fix one thing then a new issue come up , And hard to get a... leaner (las time take up to 4 weeks to get scheduled for a service) Either they are so good that everyone wants to bring the vehicles for a service or the quality of the cars are so low and service department is to the top on repairs..

They were very efficient, wasted no time and made the sales process as short and to the point as possible. The truck was exactly what I wanted and they... were great to work with. I would return to buy a truck from them and would recommend them.

This was the easiest, fastest, and most pleasant car buying experience I ever had. I have been searching for a used Toyota Sequoia for half a year now... and there was no luck around my area in So Cal with all the specs I wanted. I broaden my search and finally found the SUV I want at this Ford dealership in the middle of nowhere, a 5 hour drive from me. But I thought I would just give it a try. I reached out online to request more info on the SUV, same day a Salesman by the name of Joseph reached out to me via text, which to be honest, I prefer. He was very transparent with me from the start. I had a trade in as well and he was able to communicate with me and we negotiated over text. I felt that trust with him since our first conversation, so I went ahead and made the move to fill out a Finance application online. Joseph went above and beyond to work with his Finance Manager to get to a number where I was comfortable with. It wasn't until a week later was when I was able to make the road trip down to purchase the SUV. Joseph kept his word and held up to his end of the bargain. I got to the lot and everything was as it said to be, the car was very nice. They got me in and out the dealership within 2 hours. That's the fastest time ever for me. I'm use to being at a dealership for the whole day. The customer service at Price Ford did not stop there. When I drove the car home (the 5 hour road trip) I notice the tire pressure light and another light was lit. I reached out to Joseph right away and took it to my preferred Toyota dealership for service. Joseph said not to worry and that Price Ford will take care of it, they sure did! They have a 7 day return policy for used cars. I highly recommend Price Ford for your New/Used Ford or for any Used car they have on their lot. Be sure to ask for Joseph as he is an exceptional Salesman that really value his customers. Matt, the Finance Manager, was great too! Definitely, worth the 10 hour road trip to find the car I want and Price Ford made the whole buying experience a plus!!

Overall, the process of purchasing my new 2019 F-250 was great. Both the sales consultant and financing manager were very helpful, patient, and courteous.

Good service. Good information about waiting time and next step that I have to do.

Great response to customer entering into the business. Curtiss was great getting my car ready for service . I also spoke to him about a sound that was... coming from the car. He went above and beyond to find the solution. Great experience !!!

This is my second vehicle I purchased in their dealership, last year I bought Ford Fusion hybrid this year a Ford Fusion SE for my son , great experience... great cars

When it comes to getting my vehicles repaired at Price Ford, they have never failed to disappoint. My 2017 Ford Explorer makes a loud and extremely annoying... whooping sound randomly when the air conditioner is on. I have taken it in four times for the issue. Each time they claim they cannot reproduce the noise and there is nothing they can do. The service writer claimed that they found nothing in their OASIS dealer network about the problem. I have seen a repair invoice for the exact same issue from another dealership where it stated that OASIS recommended replacing the expansion valve, which solved the problem. So, the only conclusion I can come to is the service writer that I dealt with at Price is either lying or incompetent. On two occasions when I took my 2014 F-150 in for one of the "lifetime" oil changes (another story), one of their employees had, for some reason, stood on the drivers side door sill. The sill was dirty and scuffed as if whoever was standing on it was sliding around and the weather stripping that runs alongside was torn. I reported the issue to the service writer after the second incident and the response was "Oh, sorry". Maybe it's just me, but I feel that taking your vehicle in for basic maintenance should not result in damage. There are many more examples that I could give of my own disappointing experiences with the service department at Price Ford not to mention those of friends and co-workers. My point is this. If you need your oil changed or recall work done, they are capable but lack attention to detail. If you have a problem with your vehicle that requires any type of diagnostic work, look elsewhere .

A year ago I purchased a brand new Ford Fusion great customer service, I love this car. This visit was for service and also was good experience