Bought a truck and had nothing but trouble out of it since. Took it back several times just to be gave a run around. They changed on rim and took them... over a week to do so. IF YOU BUY A VEHICLE FROM THEM MAKE SURE IT HASA FACTORY WARRANTY
I bought an 2005 Chevrolet Colorado from them in November. We just had it in the shop to have the suspension checked. Mechanic called me back to come look... at it as soon as they put it on the rack. There was so much rust damage to the frame that the leaf spring had came out. He told me that it was very unsafe to drive and that it would be best to drive it home and nowhere else. Welders don't want to touch it because it's a liability. I contacted them about it and explained the situation, seemed pretty indifferent about it, told me there wasn't anything they could do. Got a message asking if I was interested in trading for a different vehicle, I asked what they could do on trade in and was told by the salesman that they would see what they could come up with but haven't heard anything in a week. I'd understand if it was the motor, transmission or anything like that went bad, it's used and As/Is but selling a vehicle with frame damage without giving written notice is illegal and potentially deadly. So basically been risking our lives for over 10 months driving a vehicle sold to us by Tim Short Honda in Ivel Kentucky.
Excellent service. Nathan the salesman, Nathan the mechanic and David in the financial dept. were particularly helpful. The car was delivered to my home... within 90 min. of the purchase and I signed for it on my kitchen table! That's a first! Many thanks!1
I drove 240 miles to get a great deal. My salesman John Brink was very professional and came through with great price on the car and a great price on... my trade-in.
Friendly and courteous staff, service done promptly and efficiently. Explanation of service was very helpful and recommendation for further service will... be useful. Overall, very well satisfied.
Everything about my experience was perfect! The oil change was quick and everyone was so helpful. I love that they have a play room, they also have free... popcorn and water - It kept my 1 year old busy.
David Lickliter was an awesome salesman and willing to go above and beyond to help the customer. I recommend him to help you find a great car!!
The Tim Short team made our used car buying experience efficient and easy! Great communicators!! And made the effort to make the car pickup process after... hours and off site!!!
I found the truck I wanted and it came at a really low price. I passed up a lot of dealers, driving from Virginia to Kentucky. Tim short Honda had the... deal!
Our experience was so much better than we expected!! We felt valued and appreciated from the minute we stepped on the lot!! Thanks again David!!
Thank you for the kind words! Please let us know if we can be of service in the future.