West Broad Hyundai

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
92 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 1, 2019

    My wife and I recently bought a 2020 Hyundai Kona at West Broad Hyundai. The total experience was excellent. We found our salesman, Rab Harmouth to be... extremely knowledgeable. On a lengthy test drive, he reviewed every feature of the car. We bought the Kona Ultimate for its many safety features. When our car was delivered to the dealership and we arrived to pick it up, I was pleased to see Rab there to examine it with us and to assist in some internal programming. Everyone we met at West Broad Hyundai exhibited a high degree of professionalism. A very positive experience altogether....keep up the good work!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 30, 2019

    They go above and beyond to take care of the repairs on my schedule. The parts department and service department are attentive and professional. Thank... you for making the experience awesome!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • May 2, 2014

    It was time to buy a New Used vehicle and after seeing a vehicle I liked on the internet, I called and told them I wanted to come to the dealership and... take a look at it. It was almost an hours drive and they held the vehicle until I could get there later that day. The salesman ( Chester ) was very friendly, very helpful and kept me up to date every second of the purchase. I was advised of all of the problems found during the maintenance check. I was given the options to fix these items and shown the car fax. After speaking with them with little effort, they agreed to do all of the repairs and not raise the price of the vehicle. I love my New Used Vehicle. I can tell you , the next time I am looking for a vehicle I will go right back to them and trust I will get a good deal with honest service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Vince, I am a bit late in responding to your review, but I wanted to thank you for your business and to thank you for taking your time to provide your... feedback about your buying experience. We greatly appreciate you and look forward to serving you for years to come!

  • 5.0 out of 5
    October 4, 2019

    My sales person was Chad. He was always personable and helpful. I had a couple of hurdles and he never made me feel awkward or less because of them.... A lot of our negotiating was over the phone and he always answered and even called when he was not at the store. Overall a stress free buying experience from the dealership. Would recommend them to anyone. Thanks Chad! You got me the blue!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    October 3, 2019

    West Broad Hyundai did a great job servicing my Santa Fe XL. They were friendly and paid attention to my needs and my concerns. They got it right the first... time. This means a lot to me because my time is valuable. The service was done in a respectable amount of time and they even washed my SUV. Thanks for the great job and getting back on the road.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 3, 2019

    The service department always goes above and beyond to help!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 1, 2019

    I took my car in for a recall service and a free oil change. I had an appointment at 2:30 my car was taken back exactly at 2:30. My service writer told... me to have a seat in the lounge and he would let me know when my car was finished. I sat down and opened up my computer and did a little bit of work enjoy the free coffee and my car was finished by 3:10. It was perfect my car was clean and neat and the repairs done correctly .I love this dealership!

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    September 27, 2019

    They were very nice, not pushy and provided answers to my questions and offered additional valuable insight. Actually listened to you which I appreciate.... I will definitely return.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    September 27, 2019

    Came in for an oil change. The staff was friendly and the service performed in a timely manner.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 22, 2019

    Its easy to make an appointment and the service was performed while I waited. They also washed my car. I am extremely happy with their service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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