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4.6
44 lifetime reviews.
  • Pearson Mazda, Thank You

    5.0 star rating 7/18/2014 Mike Smith and Kenneth were very professional in helping me pick out a car that works for my family. There was no pushin...


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    5.0 star rating 7/18/2014 Mike Smith and Kenneth were very professional in helping me pick out a car that works for my family. There was no pushing me to what they wanted to sell, instead they showed me the differences in the models. They knew their product well, which helped me pick out the perfect car for my wife. They made the potential nightmare car buying experience a pleasant experience. I was treated fair on my trade and on the new car price. I know as business you have to make money and they can't give the car away but they gave us a fair price with out the long drawn out process of haggling. Thank You So Much for making my families car buying process enjoyable!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Never again!

    Worst car buying experience ever! I have purchased numerous cars in my time and this was the absolute worst! Purchased a 2016 that was used. In or...


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    Worst car buying experience ever! I have purchased numerous cars in my time and this was the absolute worst! Purchased a 2016 that was used. In order to make the deal I had them agree to fix a scratch, a tear in a seat and provide rubber floor mats and cargo mat. After waiting over 3 hours to see the finance guy paper were finally signed on 11/8. Was told that car would be fixed by 11/15 and was given a loaner and promised we would never see the scratch. On 11/15 returned and the scratch had been touched and was as noticeable as before if not more. The seat had not even been repaired. After going back and forth with them saying they would not fix anymore, they decided to, since we never took delivery of the car. We asked about the floor and cargo mats that had been promised also at this time. We were given a dumb look from Phil the salesman, like what are you talking about? After showing them the IOU he came out with the floor mats and then told us he would overnight the cargo mat to our house. We were given the vehicle and accepted it (like dummies) being told to bring it back the following week and it the scratch again would be fixed and the seat would be fixed. On 11/18 the cargo mat that was to be overnight-ed had still not arrived. After contacting and threatening the salesman, we were told the mat was at the dealer and to come by on 11/19, which we did. We were told then to bring the car back the following day and drop it off for the repairs. The car was dropped off on 11/20 for the repairs that were to have happened the following week.( Mind you its 36 miles one way from our house to this dealer) On 11/23 my wife was contacted to tell her the scratch was repaired but the seat had not been and that we would have to bring it back again. Being totally unsatisfied with this I contact the GM who told me they had bent over backwards for us. Really??? We are the ones who are buying from you. We are the ones driving all the miles and spending all the time contacting you and coming to you!! Really, you have given us nothing but a hard time!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Good overall buying experience

    I bought a 2014 Mazda3 iSport last week, and it was a very good overall experience. Paul Thrasher (Internet Sales) was responsive, attentive and ...


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    I bought a 2014 Mazda3 iSport last week, and it was a very good overall experience. Paul Thrasher (Internet Sales) was responsive, attentive and thoughtful. He listened to what was important to me and sought to accommodate. There was no hard-selling, and I ended up with good value for the price. I would recommend this dealership and Paul in particular.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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