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Bob Swope Ford

(213 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

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Reviews

(213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Swope Ford from DealerRater.

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Chris Bellantoni is an excellent Bob Swope Ford service

Chris Bellantoni is an excellent Bob Swope Ford service advisor! He answered all my questions regarding buying a set of new tires for my 2020 Ford Explorer. He set up my appt. and greeted me upon arrival at Bob swope. I was more than satisfied with the entire experience. Chris made me feel like a valued customer. I highly recommend the Bob Swope Service Department as they are reasonably priced and all of their staff are courteous and friendly.

Chris Bellantoni is an excellent Bob Swope Ford service

Chris Bellantoni is an excellent Bob Swope Ford service advisor! He answered all my questions regarding buying a set of new tires for my 2020 Ford Explorer. He set up my appt. and greeted me upon arrival at Bob swope. I was more than satisfied with the entire experience. Chris made me feel like a valued customer. I highly recommend the Bob Swope Service Department as they are reasonably priced and all of their staff are courteous and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the 5 star review. We work very hard to create a great experience for guests. Chris is a perfect example of how our team cares.Remember we also offer pick up and deliver service for those time when you just can’t get to our dealership.

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Cameron was very efficient and informative!

Cameron was very efficient and informative!😊 I would recommend Bob Swope of Elizabethtown. No pressure.

Cameron was very efficient and informative!

Cameron was very efficient and informative!😊 I would recommend Bob Swope of Elizabethtown. No pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. I'm very happy the hear that Cameron was helpful and provided a great experience. We look forward to seeing you again when your vehicle needs service.

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Service Department is the best I’ve dealt with anywhere.

Service Department is the best I’ve dealt with anywhere. Easy to schedule maintenance and keeps me up-to-date on my vehicle status. Salesman was knowledgeable and helpful in assisting me to find a new truck and the sales manager offered me a deal I could live with. Excellent service at Bon Swope Ford!

Service Department is the best I’ve dealt with anywhere.

Service Department is the best I’ve dealt with anywhere. Easy to schedule maintenance and keeps me up-to-date on my vehicle status. Salesman was knowledgeable and helpful in assisting me to find a new truck and the sales manager offered me a deal I could live with. Excellent service at Bon Swope Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star rating Mark. Happy to hear that your experience with service and sales has been a positive one.. whatever you need, we are here for you.

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The team was extremely helpful, friendly, and excited to

The team was extremely helpful, friendly, and excited to help us. Provided excellent communication in a very timely manner. They also listened and worked hard to work out a deal that would work for us.

The team was extremely helpful, friendly, and excited to

The team was extremely helpful, friendly, and excited to help us. Provided excellent communication in a very timely manner. They also listened and worked hard to work out a deal that would work for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tammi, we're so pleased to hear you had such a positive experience! Our team loves going above and beyond to assist, and it's great to know their efforts made a difference for you. Thank you for sharing your thoughts and for the fantastic rating!

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We walked into the Ford Dealership in Elizabehthtown.

We walked into the Ford Dealership in Elizabehthtown. Justin Keiper smiled and greeted us. My wife said we were looking for a new Escape. He did not hesitate to walk us out on the lot. He showed us a few cars and we both really liked the Ford Escape Active. He never pressured us, went for a test drive and decided on the car. He was personal, friendly and explained everything in detail to us. We are both happy to have met Justin, and will definitely recommend him and this Dealership to our friends and family.

We walked into the Ford Dealership in Elizabehthtown.

We walked into the Ford Dealership in Elizabehthtown. Justin Keiper smiled and greeted us. My wife said we were looking for a new Escape. He did not hesitate to walk us out on the lot. He showed us a few cars and we both really liked the Ford Escape Active. He never pressured us, went for a test drive and decided on the car. He was personal, friendly and explained everything in detail to us. We are both happy to have met Justin, and will definitely recommend him and this Dealership to our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Delbert, we’re so pleased to hear about your positive experience with Justin! His friendly, no-pressure approach truly makes a difference. We're ecstatic that you found the perfect Ford Escape and appreciate your recommendations. Thank you for sharing your thoughts and supporting our dealership! Enjoy your 2 year maintenance plan on us. See you then

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Rex was excellent to work with - highly recommend him.

Rex was excellent to work with - highly recommend him. He went above and beyond to help make the deal happen. He was a ?joy? to work with.

Rex was excellent to work with - highly recommend him.

Rex was excellent to work with - highly recommend him. He went above and beyond to help make the deal happen. He was a ?joy? to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Melissa, we're delighted to hear about your positive experience with Rex! It's wonderful to know he exceeded your expectations and made the process enjoyable. Your recommendation means a lot to us. Thank you for sharing your thoughts!

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ordered 2025 Maverick in Aug.

ordered 2025 Maverick in Aug. 2024. everything went as expected.no complaints at this time

ordered 2025 Maverick in Aug.

ordered 2025 Maverick in Aug. 2024. everything went as expected.no complaints at this time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to give us a good review. Is there something that we could’ve done different to improve your experience?

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friendly and professional.

friendly and professional. Got through my questions, finished the deal fast, respected my decision. Great time working with Tyler!

friendly and professional.

friendly and professional. Got through my questions, finished the deal fast, respected my decision. Great time working with Tyler!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to give us a great review. We will pass on the kind words to Tyler and Joshua. Remember when it's time for service we are here for you.

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Bob Swope Ford made our first Ford vehicle purchase a

Bob Swope Ford made our first Ford vehicle purchase a fast, non-stressful experience. No haggling, no pressure, or gimmicks, just straight forward people. Paul our salesman, and Brandon were very personable and easy to work with. We appreciated the follow up communication after our purchase. Would definitely buy from Bob Swope again!

Bob Swope Ford made our first Ford vehicle purchase a

Bob Swope Ford made our first Ford vehicle purchase a fast, non-stressful experience. No haggling, no pressure, or gimmicks, just straight forward people. Paul our salesman, and Brandon were very personable and easy to work with. We appreciated the follow up communication after our purchase. Would definitely buy from Bob Swope again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Jennifer! We’re thrilled to hear about your positive experience with Paul and Brandon. Making the car-buying process smooth and enjoyable is our goal. We appreciate your kind words and look forward to serving you again in the future!

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Excellent customer service at this dealership.

Excellent customer service at this dealership. The team located my vehicle, detailed, filled up the tank, and had all the paperwork ready to go prior to arrival. The deal was completed in 30 minutes or less. Brandon in finance was very easy to work with. He had all of my paperwork ready to go and didn't waste time with back forth This dealership has a knowledgeable sales staff. I will be purchasing more vehicles in the future.

Excellent customer service at this dealership.

Excellent customer service at this dealership. The team located my vehicle, detailed, filled up the tank, and had all the paperwork ready to go prior to arrival. The deal was completed in 30 minutes or less. Brandon in finance was very easy to work with. He had all of my paperwork ready to go and didn't waste time with back forth This dealership has a knowledgeable sales staff. I will be purchasing more vehicles in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to provide a great review. We value our guest's time. Purchasing a vehicle should be simple and transparent. Don't forget that we have pick-up and delivery service in order to save you time on maintenance also.

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