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Bob Swope Ford

(216 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

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Reviews

(216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Swope Ford from DealerRater.

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Very friendly and helpfull team members.

Very friendly and helpfull team members. Stayed late to help us through the process and make sure we left happy and with the car we wanted.

Very friendly and helpfull team members.

Very friendly and helpfull team members. Stayed late to help us through the process and make sure we left happy and with the car we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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These folks were great.

These folks were great. I would return for future business. Quick and easy purchasing process as well. The Swope Family name has a good reputation in this area.

These folks were great.

These folks were great. I would return for future business. Quick and easy purchasing process as well. The Swope Family name has a good reputation in this area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We’re so pleased to hear about your positive experience! It's fantastic to know that our quick and easy purchasing process met your expectations. Thank you for your trust in us and the Swope Family name. We look forward to welcoming you back for future business!

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Bought a 2025 Ford Escape ST line.

Bought a 2025 Ford Escape ST line. It?s fun to drive, has plenty of pep, and looks great! The salesman at the dealership did a good job of making the purchase a seamless experience.

Bought a 2025 Ford Escape ST line.

Bought a 2025 Ford Escape ST line. It?s fun to drive, has plenty of pep, and looks great! The salesman at the dealership did a good job of making the purchase a seamless experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi K , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Chris Bellantoni is an excellent Bob Swope Ford service

Chris Bellantoni is an excellent Bob Swope Ford service advisor! He answered all my questions regarding buying a set of new tires for my 2020 Ford Explorer. He set up my appt. and greeted me upon arrival at Bob swope. I was more than satisfied with the entire experience. Chris made me feel like a valued customer. I highly recommend the Bob Swope Service Department as they are reasonably priced and all of their staff are courteous and friendly.

Chris Bellantoni is an excellent Bob Swope Ford service

Chris Bellantoni is an excellent Bob Swope Ford service advisor! He answered all my questions regarding buying a set of new tires for my 2020 Ford Explorer. He set up my appt. and greeted me upon arrival at Bob swope. I was more than satisfied with the entire experience. Chris made me feel like a valued customer. I highly recommend the Bob Swope Service Department as they are reasonably priced and all of their staff are courteous and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the 5 star review. We work very hard to create a great experience for guests. Chris is a perfect example of how our team cares.Remember we also offer pick up and deliver service for those time when you just can’t get to our dealership.

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Cameron was very efficient and informative!

Cameron was very efficient and informative!😊 I would recommend Bob Swope of Elizabethtown. No pressure.

Cameron was very efficient and informative!

Cameron was very efficient and informative!😊 I would recommend Bob Swope of Elizabethtown. No pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the great review. I'm very happy the hear that Cameron was helpful and provided a great experience. We look forward to seeing you again when your vehicle needs service.

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Service Department is the best I’ve dealt with anywhere.

Service Department is the best I’ve dealt with anywhere. Easy to schedule maintenance and keeps me up-to-date on my vehicle status. Salesman was knowledgeable and helpful in assisting me to find a new truck and the sales manager offered me a deal I could live with. Excellent service at Bon Swope Ford!

Service Department is the best I’ve dealt with anywhere.

Service Department is the best I’ve dealt with anywhere. Easy to schedule maintenance and keeps me up-to-date on my vehicle status. Salesman was knowledgeable and helpful in assisting me to find a new truck and the sales manager offered me a deal I could live with. Excellent service at Bon Swope Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the 5 star rating Mark. Happy to hear that your experience with service and sales has been a positive one.. whatever you need, we are here for you.

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The team was extremely helpful, friendly, and excited to

The team was extremely helpful, friendly, and excited to help us. Provided excellent communication in a very timely manner. They also listened and worked hard to work out a deal that would work for us.

The team was extremely helpful, friendly, and excited to

The team was extremely helpful, friendly, and excited to help us. Provided excellent communication in a very timely manner. They also listened and worked hard to work out a deal that would work for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tammi, we're so pleased to hear you had such a positive experience! Our team loves going above and beyond to assist, and it's great to know their efforts made a difference for you. Thank you for sharing your thoughts and for the fantastic rating!

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We walked into the Ford Dealership in Elizabehthtown.

We walked into the Ford Dealership in Elizabehthtown. Justin Keiper smiled and greeted us. My wife said we were looking for a new Escape. He did not hesitate to walk us out on the lot. He showed us a few cars and we both really liked the Ford Escape Active. He never pressured us, went for a test drive and decided on the car. He was personal, friendly and explained everything in detail to us. We are both happy to have met Justin, and will definitely recommend him and this Dealership to our friends and family.

We walked into the Ford Dealership in Elizabehthtown.

We walked into the Ford Dealership in Elizabehthtown. Justin Keiper smiled and greeted us. My wife said we were looking for a new Escape. He did not hesitate to walk us out on the lot. He showed us a few cars and we both really liked the Ford Escape Active. He never pressured us, went for a test drive and decided on the car. He was personal, friendly and explained everything in detail to us. We are both happy to have met Justin, and will definitely recommend him and this Dealership to our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Delbert, we’re so pleased to hear about your positive experience with Justin! His friendly, no-pressure approach truly makes a difference. We're ecstatic that you found the perfect Ford Escape and appreciate your recommendations. Thank you for sharing your thoughts and supporting our dealership! Enjoy your 2 year maintenance plan on us. See you then

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Rex was excellent to work with - highly recommend him.

Rex was excellent to work with - highly recommend him. He went above and beyond to help make the deal happen. He was a ?joy? to work with.

Rex was excellent to work with - highly recommend him.

Rex was excellent to work with - highly recommend him. He went above and beyond to help make the deal happen. He was a ?joy? to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Melissa, we're delighted to hear about your positive experience with Rex! It's wonderful to know he exceeded your expectations and made the process enjoyable. Your recommendation means a lot to us. Thank you for sharing your thoughts!

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ordered 2025 Maverick in Aug.

ordered 2025 Maverick in Aug. 2024. everything went as expected.no complaints at this time

ordered 2025 Maverick in Aug.

ordered 2025 Maverick in Aug. 2024. everything went as expected.no complaints at this time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for taking the time to give us a good review. Is there something that we could’ve done different to improve your experience?

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