Ward Chrysler Center

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 3, 2019

    I drove 6 hours round trip to look at a 2012 Dodge Challenger.After talking with sales person about the condition before I made the long trip I was convinced... it was well worth the trip and time.The car supposedly only had 67,000 miles but it looked more like 267,000.The car was a mess inside and out.Sales were very unprofessional and it was probably the worst buying experience ever!! I also asked for Carfax info which they printed out and it had absolutely no information about the service from the past I would definitely think twice before shopping at Ward Chrysler Center in Carbondale Illinois.I recommend anyone pay $40 for the real “Carfax” because there’s is much different if you decide to purchase a vehicle from them.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 18, 2019

    Ashley and the rest of the team at Ward Chrysler for amazing. They made it so easy for us to get into our new car it was a great experience I would highly... recommend them if you're in the market for a new car

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2018

    Amazing experience, great people and customer service! Felt like I was treated well and the level of professionalism exceeded my expectations! Definitely... would recommend to anyone who’s looking for a vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2018

    I had a great experience here. They were very considerate of my time and found and met all my needs. I’ll never buy from another place.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 19, 2018

    Went online searching for the perfect car and found it here at this dealership. So when I Went to the dealership and was greeted by Mark, he was very helpful... in finding what fit my lifestyle. I recommend anyone buying a truck or car to go see to Mark for your vehicle needs. I definitely recommend to anyone in the area buying a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 19, 2018

    The service was so far beyond fanominal that I can’t even begin to explain how strongly I appreciated his customer service skills. 10 out of 10. The very... best. Buy cars from him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 19, 2018

    Was treated very well while at Ward Chrysler center. Randy is a great person to do business with and very knowledgeable. Highly recommend! God bless

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2018

    I was treated with respect and was very happy to have all my questions answered. Mark was very knowledgeable about his vehicle. I definitely recommend... him to others!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    July 9, 2018

    Bought a 2016 sonic for daughter for college .Agreement was for license plate bracket ,oil change and spare key. There was only one key.I called them 3... times and when there 2 times .It has been 26 days and nothing has been taken care of.Randell "Salesman" said it was out of his hands. Don"t never pay off a car in cash at this dealer ship.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2016

    Great dealer to deal with. I would recommend them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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