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McGonigal Buick, Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (114 reviews)
Visit McGonigal Buick, Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–6:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–6:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (765) 681-0786 (765) 681-0786
Used (765) 681-0789 (765) 681-0789
Service (765) 681-0788 (765) 681-0788

Inventory

See all 243 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2004.
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff show you some of our vehicle incentives and take you through our complete line of new and used inventory. We can help you find exactly what you are looking for.
Browse and Buy with Confidence! Dream. Deliver. Drive.

Service center

Phone number (765) 681-0788

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 9 employees View less employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGonigal Buick, Cadillac from DealerRater.

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We purchased a new Yukon Denali from Chuck Rounder last

We purchased a new Yukon Denali from Chuck Rounder last fall. We live in Tennessee and Chuck guided us through the entire long-distance process. He went above and beyond to help us make decisions and complete the purchase. He took the time to send us videos explaining the special features!! We highly recommend Chuck Rounder for your car needs. He is professional, knowledgable and kind.

We purchased a new Yukon Denali from Chuck Rounder last

We purchased a new Yukon Denali from Chuck Rounder last fall. We live in Tennessee and Chuck guided us through the entire long-distance process. He went above and beyond to help us make decisions and complete the purchase. He took the time to send us videos explaining the special features!! We highly recommend Chuck Rounder for your car needs. He is professional, knowledgable and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick, professional, and knowledgeable.

Quick, professional, and knowledgeable. The whole process went smoothly. Buying a car here was a great experience.

Quick, professional, and knowledgeable.

Quick, professional, and knowledgeable. The whole process went smoothly. Buying a car here was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Disappointing Dealership, Beware!!!

I went to McGonigal's for an insurance body repair of my front bumper on my 2011 cadillac CTS4 (pearl white). WOW I could never get the estimate. For over a week I am being told "we started on it, it is just not ready yet". I drove several times being promised each time when it would be ready. It wasn't and I drove 30 miles one way each time. I had to take my car to Lockhart Cadillac and those folks took great care of me. I did recently visit the dealership thinking I would trade my 2016 Chevrolet Cruz for a larger vehicle. But to be rather honest I am a little scared to do business with McGonigal's or any dealership they're affiliated with. I am sadly disappointed...

Disappointing Dealership, Beware!!!

I went to McGonigal's for an insurance body repair of my front bumper on my 2011 cadillac CTS4 (pearl white). WOW I could never get the estimate. For over a week I am being told "we started on it, it is just not ready yet". I drove several times being promised each time when it would be ready. It wasn't and I drove 30 miles one way each time. I had to take my car to Lockhart Cadillac and those folks took great care of me. I did recently visit the dealership thinking I would trade my 2016 Chevrolet Cruz for a larger vehicle. But to be rather honest I am a little scared to do business with McGonigal's or any dealership they're affiliated with. I am sadly disappointed...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, it is disappointing for us to hear that your experience was anything less than great. We strive to be better than this.

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Very friendly.

Very friendly. Very helpful. Bought from out of state and had the car shipped to me. Could not have been more helpful.

Very friendly.

Very friendly. Very helpful. Bought from out of state and had the car shipped to me. Could not have been more helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I worked with Elliott, Brian, and Steve.

I worked with Elliott, Brian, and Steve. It was a pleasure and I would highly recommend. Thank you all very much.

I worked with Elliott, Brian, and Steve.

I worked with Elliott, Brian, and Steve. It was a pleasure and I would highly recommend. Thank you all very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service is excellent, Anthony is great. Sales is another...

Service is excellent, Anthony is great. Sales is another discussion. Aaron in sales was arrogant, rude, and very inconsiderate. While i was trying to talk business on purchasing a vehicle he just randomly got up to answer his phone because he was “buying a boat.” Continued to try to buy the vehicle and he never sent me paperwork next morning. Wouldn’t answer emails or follow up after. Aaron proceeded to have zero interest in helping as i gave Mcgonigal a third attempt and received the same treatment. Definitely use a different sales associate. Extremely disappointed, especially being a Veteran. Purchased elsewhere.

Service is excellent, Anthony is great. Sales is another...

Service is excellent, Anthony is great. Sales is another discussion. Aaron in sales was arrogant, rude, and very inconsiderate. While i was trying to talk business on purchasing a vehicle he just randomly got up to answer his phone because he was “buying a boat.” Continued to try to buy the vehicle and he never sent me paperwork next morning. Wouldn’t answer emails or follow up after. Aaron proceeded to have zero interest in helping as i gave Mcgonigal a third attempt and received the same treatment. Definitely use a different sales associate. Extremely disappointed, especially being a Veteran. Purchased elsewhere.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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New car purchase

Wonderful experience from the start. Elliott was knowledgeable and helpful

New car purchase

Wonderful experience from the start. Elliott was knowledgeable and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pontiac g6 repair

I have a 2009 Pontiac G6 that was having (what I thought) was a transmission related issue and I had a recall that needed taken care of as well. I did research on any possible recalls that could possibly be related to my new problem and found what I thought might be a possible match and had my car towed into McGonigal’s. They checked my car out that day and confirmed that it was in fact an older recall and had both recalls fixed within a day. Everyone that I either talked to on the phone or in person were very welcoming & nice not just to me but to all of the customers that were in the service area. I witnessed nothing less than smiles and happy customers and staff that treated every customer like an old friend! I have been a customer with McGonigal’s for a long time and have never left there without a smile or satisfaction. Thank you HG McGonigal’s for being true to ALL of your customers! You’re tops on my list and I will be back weather it be for service or another car!

Pontiac g6 repair

I have a 2009 Pontiac G6 that was having (what I thought) was a transmission related issue and I had a recall that needed taken care of as well. I did research on any possible recalls that could possibly be related to my new problem and found what I thought might be a possible match and had my car towed into McGonigal’s. They checked my car out that day and confirmed that it was in fact an older recall and had both recalls fixed within a day. Everyone that I either talked to on the phone or in person were very welcoming & nice not just to me but to all of the customers that were in the service area. I witnessed nothing less than smiles and happy customers and staff that treated every customer like an old friend! I have been a customer with McGonigal’s for a long time and have never left there without a smile or satisfaction. Thank you HG McGonigal’s for being true to ALL of your customers! You’re tops on my list and I will be back weather it be for service or another car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Elliott

I came here over and over because of Elliott. He has always done his best for me. He really seems to care whether his clients are happy or not.

Elliott

I came here over and over because of Elliott. He has always done his best for me. He really seems to care whether his clients are happy or not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great service and clean facilities

Very clean and comfortable facilities for customers to use while our GMC Terrain was serviced. Service rep was very helpful.

Great service and clean facilities

Very clean and comfortable facilities for customers to use while our GMC Terrain was serviced. Service rep was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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