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McGonigal Buick Cadillac GMC

(120 reviews)
Visit McGonigal Buick Cadillac GMC
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (765) 681-0786 (765) 681-0786
Used (765) 681-0789 (765) 681-0789
Service (765) 681-0788 (765) 681-0788

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since June 2004.
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff show you some of our vehicle incentives and take you through our complete line of new and used inventory. We can help you find exactly what you are looking for.
Browse and Buy with Confidence! Dream. Deliver. Drive.

Service center

Phone number (765) 681-0788

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGonigal Buick Cadillac GMC from DealerRater.

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Aaron Pitts went above and beyond to make the buying

Aaron Pitts went above and beyond to make the buying process a great experience. Aaron went and sat in our new vehicle with us and explained thoroughly how all of the features worked and made sure we understood everything.

Aaron Pitts went above and beyond to make the buying

Aaron Pitts went above and beyond to make the buying process a great experience. Aaron went and sat in our new vehicle with us and explained thoroughly how all of the features worked and made sure we understood everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They told us our vehicle we purchased on 6/2/2025 had no

They told us our vehicle we purchased on 6/2/2025 had no leaks. We trusted them completely. We drove it from Kokomo to Fort Wayne. When we parked in the garage a pool of coolant started accumulating. By morning the pooling was worse. Typical of a dealership to tell you one thing an then the truth was obviously revealed. The sales people were not very personable. All electrical was suppose to work too. Nope. Both remote key fobs do not work. They would not replace the batteries. Be cautious of this dealership.

They told us our vehicle we purchased on 6/2/2025 had no

They told us our vehicle we purchased on 6/2/2025 had no leaks. We trusted them completely. We drove it from Kokomo to Fort Wayne. When we parked in the garage a pool of coolant started accumulating. By morning the pooling was worse. Typical of a dealership to tell you one thing an then the truth was obviously revealed. The sales people were not very personable. All electrical was suppose to work too. Nope. Both remote key fobs do not work. They would not replace the batteries. Be cautious of this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Randy, Thank you for taking my call. The tow truck is on the way. I apologize this has happened and we will fix your issue. I did call from my cell phone and you can reach me on that anytime. Thank you. Steve Parrott General Manager McGonigal

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Very efficient & patient!

Very efficient & patient! I can always get a response when I call or text with a question!

Very efficient & patient!

Very efficient & patient! I can always get a response when I call or text with a question!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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The salesman was extremely helpful and always pleasant.

The salesman was extremely helpful and always pleasant. We have purchased several vehicles over the with Mcgonigals and will continue to be a loyal customer.

The salesman was extremely helpful and always pleasant.

The salesman was extremely helpful and always pleasant. We have purchased several vehicles over the with Mcgonigals and will continue to be a loyal customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very pleased with our service repair and the shuttle got

Very pleased with our service repair and the shuttle got me to work on time and very sweet driver

Very pleased with our service repair and the shuttle got

Very pleased with our service repair and the shuttle got me to work on time and very sweet driver

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind review Michelle! We're so glad to hear you were pleased with your service repair and that the shuttle made your experience even more convenient. It's great to know our driver added a positive touch to your day as well. We appreciate your feedback and look forward to assisting you again in the future!

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They were able to get me scheduled to replace my

They were able to get me scheduled to replace my defective airbag quickly when the part came in. I was grateful for their shuttle service to drop off my vehicle and then picked back up when my car was finished.

They were able to get me scheduled to replace my

They were able to get me scheduled to replace my defective airbag quickly when the part came in. I was grateful for their shuttle service to drop off my vehicle and then picked back up when my car was finished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We purchased a new Yukon Denali from Chuck Rounder last

We purchased a new Yukon Denali from Chuck Rounder last fall. We live in Tennessee and Chuck guided us through the entire long-distance process. He went above and beyond to help us make decisions and complete the purchase. He took the time to send us videos explaining the special features!! We highly recommend Chuck Rounder for your car needs. He is professional, knowledgable and kind.

We purchased a new Yukon Denali from Chuck Rounder last

We purchased a new Yukon Denali from Chuck Rounder last fall. We live in Tennessee and Chuck guided us through the entire long-distance process. He went above and beyond to help us make decisions and complete the purchase. He took the time to send us videos explaining the special features!! We highly recommend Chuck Rounder for your car needs. He is professional, knowledgable and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick, professional, and knowledgeable.

Quick, professional, and knowledgeable. The whole process went smoothly. Buying a car here was a great experience.

Quick, professional, and knowledgeable.

Quick, professional, and knowledgeable. The whole process went smoothly. Buying a car here was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Disappointing Dealership, Beware!!!

I went to McGonigal's for an insurance body repair of my front bumper on my 2011 cadillac CTS4 (pearl white). WOW I could never get the estimate. For over a week I am being told "we started on it, it is just not ready yet". I drove several times being promised each time when it would be ready. It wasn't and I drove 30 miles one way each time. I had to take my car to Lockhart Cadillac and those folks took great care of me. I did recently visit the dealership thinking I would trade my 2016 Chevrolet Cruz for a larger vehicle. But to be rather honest I am a little scared to do business with McGonigal's or any dealership they're affiliated with. I am sadly disappointed...

Disappointing Dealership, Beware!!!

I went to McGonigal's for an insurance body repair of my front bumper on my 2011 cadillac CTS4 (pearl white). WOW I could never get the estimate. For over a week I am being told "we started on it, it is just not ready yet". I drove several times being promised each time when it would be ready. It wasn't and I drove 30 miles one way each time. I had to take my car to Lockhart Cadillac and those folks took great care of me. I did recently visit the dealership thinking I would trade my 2016 Chevrolet Cruz for a larger vehicle. But to be rather honest I am a little scared to do business with McGonigal's or any dealership they're affiliated with. I am sadly disappointed...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, it is disappointing for us to hear that your experience was anything less than great. We strive to be better than this.

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Very friendly.

Very friendly. Very helpful. Bought from out of state and had the car shipped to me. Could not have been more helpful.

Very friendly.

Very friendly. Very helpful. Bought from out of state and had the car shipped to me. Could not have been more helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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