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Dan Powers Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dan Powers Chevrolet Buick GMC from DealerRater.

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Who knew a 'reputable' dealership would screw up a purchase so severely! DO NOT PURCHASE FROM DAN POWERS! You MUST follow through on every bit of paperwork because they sure do not have any quality control here! I was told my paperwork would be sent to the BMV for title transfer. I called a month later and was told it was sent. Called back 2 weeks later and found out it was not sent! It was finally sent to me even though I PAID for them to take care of the title transfer. AND that paperwork was also screwed up! Somehow they act as though nothing was done incorrectly. TAKE OWNERSHIP OF YOUR MISTAKES! Shonda is the only person at either dealership who was helpful. Amber and Tiffany should learn from her. I did not expect this type of experience based on the reviews I read.

Who knew a 'reputable' dealership would screw up a purchase so severely! DO NOT PURCHASE FROM DAN POWERS! You MUST follow through on every bit of paperwork because they sure do not have any quality control here! I was told my paperwork would be sent to the BMV for title transfer. I called a month later and was told it was sent. Called back 2 weeks later and found out it was not sent! It was finally sent to me even though I PAID for them to take care of the title transfer. AND that paperwork was also screwed up! Somehow they act as though nothing was done incorrectly. TAKE OWNERSHIP OF YOUR MISTAKES! Shonda is the only person at either dealership who was helpful. Amber and Tiffany should learn from her. I did not expect this type of experience based on the reviews I read.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service great , Josh did great , drop off Sunday , pick up next day ,diesel mechanic hard to find and do great job

Service great , Josh did great , drop off Sunday , pick up next day ,diesel mechanic hard to find and do great job

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ordered a new truck through Dan Powers in Hardinsburg after receiving the truck after a short wait, I decided to leave my 2013 Jeep Wrangler with them for some work, which was also done very quickly and they stayed in touch with me during the whole process!!! Will definitely recommend the sales staff as well as the service department!! Thanks, guys and girls!

Ordered a new truck through Dan Powers in Hardinsburg after receiving the truck after a short wait, I decided to leave my 2013 Jeep Wrangler with them for some work, which was also done very quickly and they stayed in touch with me during the whole process!!! Will definitely recommend the sales staff as well as the service department!! Thanks, guys and girls!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We had a very pleasant experience with Tiffany. She was friendly and very professional. She wasted no time and knew what she was doing! We highly recommend Dan Powers of Hardinsburg!!

We had a very pleasant experience with Tiffany. She was friendly and very professional. She wasted no time and knew what she was doing! We highly recommend Dan Powers of Hardinsburg!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dan Powers dealerships are the closest things to dealerships from back in the day. Do not shop here!

Dan Powers dealerships are the closest things to dealerships from back in the day. Do not shop here!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer said they would handle title/registration process for us as most dealers do. This was for Florida and dealer is in Kentucky, but should have been no problem for them. They sent the paperwork for me to handle, with financial person saying it was too difficult for doing other states!

Dealer said they would handle title/registration process for us as most dealers do. This was for Florida and dealer is in Kentucky, but should have been no problem for them. They sent the paperwork for me to handle, with financial person saying it was too difficult for doing other states!

Rating breakdown (out of 5):
Customer service
3.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Tiffany Owen worked very hard til she found what we was looking for. She is the best. Thank you Tiffany I love my new equinox.

Tiffany Owen worked very hard til she found what we was looking for. She is the best. Thank you Tiffany I love my new equinox.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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purchased a 2010 Ford F-150 had a small issue with truck. Talked to mr. powers he helped with the issue. Would buy again form Dan powers thanks so much.

purchased a 2010 Ford F-150 had a small issue with truck. Talked to mr. powers he helped with the issue. Would buy again form Dan powers thanks so much.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Our sales person was great. No pressure atmosphere. Very helpful. Just an all around great experience. We purchased a 2013 Yukon. No haggling, we made a very reasonable offer and he made it happen.

Our sales person was great. No pressure atmosphere. Very helpful. Just an all around great experience. We purchased a 2013 Yukon. No haggling, we made a very reasonable offer and he made it happen.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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WELL TRAINED EXPIRENED PERSONNEL.EAZY TO WORKK WITH.FIRST PLACE I go when car or ttruck shopping. plus they have a lot of respect for military .Poat veitnam vet, that is appreciated.

WELL TRAINED EXPIRENED PERSONNEL.EAZY TO WORKK WITH.FIRST PLACE I go when car or ttruck shopping. plus they have a lot of respect for military .Poat veitnam vet, that is appreciated.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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