Reviews
car buying from Steves
I bought a new 2023 Chevy Trailblazer from Alan Berg this is the 3rd vehicle I have bought from Alan I've always treated fairly and consider Alan to be honest and upfront . I will be back if I need another vehicle from Steve's .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air, Bruce! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Steves - Owner
Friendly Service
Always a pleasure working with the service team!! They are very upfront and take very good care of me. Also they are ALWAYS on time!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the timely and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Jeff Steves - Owner
Always Amazing service
Great service as always . The service department has been great every time I have my car serviced
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Jeff Steves - Owner
Repair
Took in for noise under car. Mechanics assessment Replaced struts for over $1k. Noise still there? Car runs good ;can?t determine any difference in handling
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jimmie, thank you for taking Frank's call and we look forward to addressing the concern after the replacement of the struts. Jeff Steves, President.
Easily the Best Dealership
Efren is the man. Excellent sales experience, which is rare in this day and age. Knowledgeable and responsive. Still helped me out even after the sale
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review and for your kind words about Efren! I really appreciate your business. Sincerely, Jeff Steves - Owner
Great people !
Great people ! Great Service. Tina was so helpful and knowledgeable. I would definitely recommend Steve's to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Steves - Owner
Best Place to Buy and Get Service
I just wanted to take some time and post about how amazing Steves Chevrolet is! I cannot express how much I have enjoyed every experience with this dealership. All the way from trying to purchase a vehicle and getting the specific one I wanted from another dealership shipped to them all the way to two years of ownership and a few service appointments. Not only is the staff professional and knowledgeable but they genuinely care about their customers and the experiences they have. I had one issue with my truck that I kept hearing, but they couldn’t locate, and we went into the dealership 3 times and each time they tried to find the issue until finally they did. They never gave up on checking and never acted like we were a bother to them or the dealership. On top of that they always did what they could to make sure we would not be left without a vehicle. I can say that dealing with their dealership for anything has been more like calling a family friend to ask for help then it has been just treating me like customer. I didn’t realize how lucky I am to have purchased a vehicle from them until we purchased my wife’s jeep from a different dealership and have nothing but issues with them from the beginning. Normally I work with Brian in service who is amazing and deserves all the praise but even when I have dealt with other service members it has still been the same treatment. If you want to purchase a vehicle and know you will forever be taken care of and treated like you matter, then you need to purchase it from Steves. I, myself, will never purchase another car from any other dealership again and it doesn’t matter how far I live or move too. For instance, I live up near Galt and I still choose to use their dealership and service just because how they have treated me. Thank you Steves Chevrolet for being an amazing place to go and also Brian in service deserves an award or a raise! You guys are amazing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Steves - Owner
Highly Recommend
Always pleasant. Greet you at your vehicle. Explain the process. If you're waiting the lounge is great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Chris! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Jeff Steves - Owner
Steve?s Chevrolet
Great group of people they keep you informed and are even professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Steves - Owner
Sales and repair
I purchased car from Steves and in past just took it in they did everything I didn't have do anything. This time no tire rotation, didnt reset my panel which is not working. Oakdale is about 25 miles from my home, to just get an oil change in future I will go to local dealership it is only about 2 miles away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Diana, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Steves - Owner