Reviews
Write a reviewThey had great service!
They had great service! Tim helped me pick out a car within my price range and even looked into other options I hadn’t thought about! Definitely recommend going to Greenbrier Motors and seeing Tim! You couldn’t ask for better customer service!
They had great service!
They had great service! Tim helped me pick out a car within my price range and even looked into other options I hadn’t thought about! Definitely recommend going to Greenbrier Motors and seeing Tim! You couldn’t ask for better customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim Sheets and his crew at Greenbrier Motors are top
Tim Sheets and his crew at Greenbrier Motors are top notch. I have purchased 2 vehicles from there and both experiences were over the top.
Tim Sheets and his crew at Greenbrier Motors are top
Tim Sheets and his crew at Greenbrier Motors are top notch. I have purchased 2 vehicles from there and both experiences were over the top.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My wife and I saw the truck display at the WV state fair
My wife and I saw the truck display at the WV state fair and talked with the people at the dealership booth and talked about possibly trading but we had an issue with the seat comfort on the passenger side of the Ram 1500 we owned. They asked us to go by the dealership and try the seat on the newer model and ask for Kenny. We were not planning to buy a new truck. Kenny helped us build a new truck to possibly order. They made me a fair offer on both my trucks. It was a good deal. Kenny Long helped me order a new 2024 Ram 3500 Dually. The process was smooth, and the good trade-ins helped me complete the purchase. Since I needed my trucks for farm use they let me keep my trade-ins until the new truck arrived. When the truck arrived at the dealership Kenny facilitated the purchase and showed us the new technology on the truck. There were some difficulties getting questions answered from parts and the body shop regarding accessories to be added to the truck once it was received. Kenny helped work through every issue. I would recommend Kenny and this dealership. DB Rock, WV
My wife and I saw the truck display at the WV state fair
My wife and I saw the truck display at the WV state fair and talked with the people at the dealership booth and talked about possibly trading but we had an issue with the seat comfort on the passenger side of the Ram 1500 we owned. They asked us to go by the dealership and try the seat on the newer model and ask for Kenny. We were not planning to buy a new truck. Kenny helped us build a new truck to possibly order. They made me a fair offer on both my trucks. It was a good deal. Kenny Long helped me order a new 2024 Ram 3500 Dually. The process was smooth, and the good trade-ins helped me complete the purchase. Since I needed my trucks for farm use they let me keep my trade-ins until the new truck arrived. When the truck arrived at the dealership Kenny facilitated the purchase and showed us the new technology on the truck. There were some difficulties getting questions answered from parts and the body shop regarding accessories to be added to the truck once it was received. Kenny helped work through every issue. I would recommend Kenny and this dealership. DB Rock, WV
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Unknown Mileage On A Classic Car
Inquired about one of their classic cars they are advertising on Facebook Marketplace in Ohio. Asking price for car is $12,500, Fiat 600 with an odometer reading 484 miles. When asked about the mileage the respondent reiterated the odometer read 484 miles. Apparently clarifying that the actual mileage is unknown requires too much effort as the respondent simply left the communication. It appears this dealership takes great pride in it cars so much so they can’t simply state they have a car in their inventory with unknown mileage. Slightly disappointing, but whom ever responded may have helped me avoid a risky purchase.
Unknown Mileage On A Classic Car
Inquired about one of their classic cars they are advertising on Facebook Marketplace in Ohio. Asking price for car is $12,500, Fiat 600 with an odometer reading 484 miles. When asked about the mileage the respondent reiterated the odometer read 484 miles. Apparently clarifying that the actual mileage is unknown requires too much effort as the respondent simply left the communication. It appears this dealership takes great pride in it cars so much so they can’t simply state they have a car in their inventory with unknown mileage. Slightly disappointing, but whom ever responded may have helped me avoid a risky purchase.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
friendly and easy to find
Bill Stone was helpful and friendly.the greenbrier motor company was right off main street and easy to find.Sale still pending.
friendly and easy to find
Bill Stone was helpful and friendly.the greenbrier motor company was right off main street and easy to find.Sale still pending.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Happy muscle car owner
I went to the internet in search of a challenger with sun roof. I received three responses immediately, but Greenbrier Motor, Inc. showed they really wanted by business. They had found two challengers with my requirements by the next morning and two days later I was a proud owner of a new challenger with my sun roof. This dealership showed me they really want to help a customer and that they wanted business. After the sale they have kept in touch to check on the vehicle and I am very pleased with their caring attitude. I would recommend this dealership to anyone purchasing a new vehicle. They went to Tennessee to pick up the vehicle for me and in a very timely manner.
Happy muscle car owner
I went to the internet in search of a challenger with sun roof. I received three responses immediately, but Greenbrier Motor, Inc. showed they really wanted by business. They had found two challengers with my requirements by the next morning and two days later I was a proud owner of a new challenger with my sun roof. This dealership showed me they really want to help a customer and that they wanted business. After the sale they have kept in touch to check on the vehicle and I am very pleased with their caring attitude. I would recommend this dealership to anyone purchasing a new vehicle. They went to Tennessee to pick up the vehicle for me and in a very timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase