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Greenbrier Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick and efficient on getting a negotiation agreement.

Quick and efficient on getting a negotiation agreement. Friendly and courteous. Went above and beyond to help us.

Quick and efficient on getting a negotiation agreement.

Quick and efficient on getting a negotiation agreement. Friendly and courteous. Went above and beyond to help us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Jeff and Dyneal, for the wonderful review of Greenbrier Chevrolet. We are thrilled to hear that our team was able to assist you efficiently and went the extra mile to help. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Greenbrier Chevrolet Team

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Service

Thanks for great service with our 2020 Silverado. The inspection sticker was replaced without even being asked. So nice of you to save me another trip!

Service

Thanks for great service with our 2020 Silverado. The inspection sticker was replaced without even being asked. So nice of you to save me another trip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Greenbrier Chevrolet Buick Team

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New Vehicle Purchase

Great buying experience. Friendly and respectful.

New Vehicle Purchase

Great buying experience. Friendly and respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Greenbrier Chevrolet Buick Team

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Great service

Great place, always been happy for 5 years since I purchased car

Great service

Great place, always been happy for 5 years since I purchased car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service!

I went in for an oil change and they noticed that I needed brake pads. They even went out of the way to show me how worn they actually were. Thanks for caring. It's nice to know that theres' a local service center in our town that you can trust to be honest.

Great service!

I went in for an oil change and they noticed that I needed brake pads. They even went out of the way to show me how worn they actually were. Thanks for caring. It's nice to know that theres' a local service center in our town that you can trust to be honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Customer Service

Best customer service EVER! Adam and everyone else in the service department really go above and beyond to help their clientele.

Awesome Customer Service

Best customer service EVER! Adam and everyone else in the service department really go above and beyond to help their clientele.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

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Vehicle oil change

The man who was the service manager (person I gave my keys to before my vehicle's oil change and received them from him after), was very professional as well as his co-worker (who answered my questions about emails). However, when I went to get in my vehicle after the oil change, I found greasy/oily fingerprints on the outside of the driver side door and window as well as on the inside of the door. Yet the steering wheel and driver seat were clean.

Vehicle oil change

The man who was the service manager (person I gave my keys to before my vehicle's oil change and received them from him after), was very professional as well as his co-worker (who answered my questions about emails). However, when I went to get in my vehicle after the oil change, I found greasy/oily fingerprints on the outside of the driver side door and window as well as on the inside of the door. Yet the steering wheel and driver seat were clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Greenbrier Chevrolet Buick Inc.! We sincerely value your business and look forward to your next visit!

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Greenbrier chevrolet

Great team with awesome service will be going back for future repairs

Greenbrier chevrolet

Great team with awesome service will be going back for future repairs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Joseph Tate

Clean,friendly,helpful . Needed a state inspection sticker and Greenbrier Buick dealer took my Buick in and inspected it with no notice or appointment .

Joseph Tate

Clean,friendly,helpful . Needed a state inspection sticker and Greenbrier Buick dealer took my Buick in and inspected it with no notice or appointment .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very friendly, explaied options,

Very friendly, explaied options, and worked with my budget

Very friendly, explaied options,

Very friendly, explaied options, and worked with my budget

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bird - Thanks for your wonderful review and star rating! We're glad to hear that our team was friendly and professional! Congratulations on your new car! Please let us know if there's anything else we can do for you. Best, Greenbrier Chevrolet Buick Team

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