Fugate Motors

I purchased my new Jeep Wrangler Rubicon from Fugate motors. The process couldn't have went smoother. The sales person went above and beyond to find... the Jeep I wanted and get it here the next day. She showed me how to work everything and explained to me the Jeep Wave program. I've brought my Jeep in for service and have had nothing but great work done with the friendly service guys. If you're looking for an honest, hometown dealership, shop Fugate!

Found a certified vehicle with warranty protection and great price! Fast and easy financing (AWESOME rate)! There was an incredible inventory of new... and used cars available and they even have RVs! Friendly sales staff, knowledgable service staff, clean facility with yummy coffee! I highly recommend Fugate Motors for all of your vehicle needs.

Bought a new car from Fugate and rolled it 700 miles later. Fugate had a new vehicle brought to my home before I was home from the emergency room. They... helped make the process of replacing my new car so easy. Have bought many cars the past 30 years from Harold and always pleased. This is how a Ford dealership should be. Fast, fair, friendly and always honest.

I'll start by saying my Ford has always been serviced or worked on at a Ford dealership, however it likely will not be here again. The vehicle was... purchased there and in for service. They "discovered" issues that "need to be taken care of" that they said they could take care of that day so I told them to go ahead. It turned out they didn't have all the parts needed but would have it done the next day. No loaner car even though it is my only vehicle. Wouldn't even discuss a loaner car even though I told them I would take whatever would go from point A to Point B-nothing extravagant-was told no. Stop to get mine the next day and was told they were sent the wrong part but it would be ready "tomorrow". Three tomorrow's later it was done with a nice bill that was higher than what was quoted and looked more like the vehicle had been to the emergency room with every possible bandaid counted. A week later, engine light comes on, go back to them against my better judgement, and they hit me with a diagnostic charge and quote an outrageous price to replace a 20 buck part. Their mantra of keeping money local and supporting them appears to be nothing more than greed but my lesson is learned...

Great people will send all friends and family. They go above and beyond to take care of are needs I love my new Fusion Thanks Harold

Harold Fugate at Fugate Motors in El Dorado Springs, MO does not stand on his word! After spending $11,500 on a pull behind camper, They Guaranteed Everything... to work and Now that Everything Does Not work as it should, He trying to hide behind the Law. xxxxty Business if you ask me...

This is the second time I tried to use this facility. Both times on line. I never even got a call or email back.

I bought a Ford Fusion from Fugate. I couldn't be any happier with how the whole process went. I have recently had it in for oil changes and tire changes... and the service department has treated me with the most respect and has always taken care of my car's needs. I will continue to purchase from Fugate. This is where you send your friends.

Let me start off by saying for anyone to get excellent all the way across the board it would require something close to a red carpet and champagne for... me. :} We have not lived here long in this area and were very happy to find such a great dealership with friendly small town feel, friendly helpful staff and not high pressure type sales tactics. We were happy with our sales process through out. We have utilized the service dept. several times for our other vehicle and have always had great dependable service. We have recommended this dealership to several family and friends who live outside this area and none of them have had anything but great experiences in shopping for vehicles. Thank you for being honest and friendly and giving good service.

I have been here twice with two different people who have made purchases at this dealership. I am absolutely horrified at how questions were met with hostility... and recall 'repairs' were never dealt with. While with a friend who was purchasing a 'used' vehicle - I asked a few questions about warranty and such which made the sales person get a bit hostile. Asking about noises and requesting some items be checked out is obviously a bad thing - friend with through with the purchase and has now found out that the 'noise' that they said was checked out is getting louder and louder. Go figure, I should of known this place was not bursting with customer service when I walked through the doors to get help looking at a vehicle and having not even one person come to me and ask if I had been helped. They all avoided eye contact. Now the other time I was with my Sister and Brother in law - they purchased a new vehicle and have nothing but issues. Recalls and other various issues, every time they took their van in they were not offered a loaner car. They were flat refused one until they contacted the car manufacturer themselves which in turned called the dealership. New vehicle, been to the shop over half a dozen times - refused service, took it to another dealership for warranty and found that the 'recall' repairs were not completed. I do not believe this to be a quality or friendly dealership when they will not even listen to customers concerns. I have witnessed poor customer service more then once and a few quality issues.