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Henderson Ford - KY (Sold)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very Good

The service was very good. It has always been this way. Your staff always do an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Poor credit

The folks were very friendly and tried their best to get me financed, but with no luck. Not there fault. Will work with them again if my circumstances change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dempewolf Ford

Great people, always meet you with a smile, it?s like visiting with family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Felt like family

Always a great experience when visiting Dempewolf. They all treated me like family and listened to my needs. I had a budget and they worked diligently to get me the best interest rate and stay within my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kevin cagle was so helpful

I was nervous about buying a car because I have had bad experiences in the past, but kevin made it easy. so knowledgable and thorough. He took the extra time to explain all the features this explorer had and made sure I understood it. He was so patient with me even though im bad with technology. He was very courteous and wasnt pushy l. I would trust him to all of my family and friends. Very impressed with kevin and dempewolf ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

So happy to hear that you had a great experience. Thanks for allowing us to help you with your automotive needs. We appeciate your business!

03 f250 super duty

Never been so disappointed in my life, drove over a hr to buy this truck and it ended up being a rusted out peice of crap. They made it look perfect in the pics and the salesman told me it was a very nice truck, maybe he needs new glasses. It was worse than any 1970s Chevrolet that I have ever seen, biggest waiste of time ever. Definitely will never go back!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hadyn Davies is an Awesome Sales Rep

We were in the market for a new Ford Fusion and it just so happened that Dempewolf had one on the lot just like we wanted. Our saleman Hadyn Davies is wonderful. He showed us what we wanted, he knows his product and made us feel at ease. Patrick in the business office was also wonderful to work with. My husband and I would definitely send a friend back to Dempewolf Ford. As a matter of fact we already have!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I would recommend to anyone!!

I was extremely impressed with the customer service at Dempewolf. They were extremely patient, helpful, and kind. My dealer, Haydn Davies was very funny, and skilled at what he did. We got a great deal on our vehicle. A 2007 Dodge Nitro with only 34,000 miles! The interest rates were great too. I would recommend Dempewolf Ford/Lincoln to anyone. I came from Vincennes, Indiana and it was totally worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best purchase experience

Of all the dealerships we visited, the Dempewolf staff was the only one that worked hard to earn our business. They tracked down what we wanted, kept in regular contact and we felt dealt with us very honestly and fairly. I would highly recommend Hadyn Davies and the entire staff of Dempewolf.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A rewarding experience

In shopping for and buying a used car, I was interested in a specific car which at the time I was shopping, was not available. For 10 months this dealership was interested in staying in touch with me until they were able to sell me a car, they knew would be to my liking. Hayden Davis, was persistent, but not at all bothersome, in staying in contact with me during the shopping and buying process. The manager Jeff was most accomodating, and all the personnel at the dealership were very helpful and friendly. I liked Dempewolf from prior experience with their service dept. and was drawn to buying a car there, b/c of the service they provide. It was a good experience and I would recommend Dempewolf and Hayden Davis to anyone who is car shopping. P.S. I love my Lincoln MKZ !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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