Reviews
Henderson Chevy is the only place we trade or buy cars.
Henderson Chevy is the only place we trade or buy cars. Our dealer was amazing...he did not pressure us in any way which we appreciate!!
Henderson Chevy is the only place we trade or buy cars.
Henderson Chevy is the only place we trade or buy cars. Our dealer was amazing...he did not pressure us in any way which we appreciate!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They never called back to see if vehicle was still
They never called back to see if vehicle was still available. Something very easy to do.
They never called back to see if vehicle was still
They never called back to see if vehicle was still available. Something very easy to do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had an excellent experience with the sales
I had an excellent experience with the sales representative at this car dealership. They were knowledgeable, patient, and went above and beyond to help me find the perfect car within my budget. Their friendly and professional demeanor made the entire process smooth and enjoyable. I highly recommend this dealership and especially commend the outstanding service provided by their sales representative. Thank you May Gonzalez .
I had an excellent experience with the sales
I had an excellent experience with the sales representative at this car dealership. They were knowledgeable, patient, and went above and beyond to help me find the perfect car within my budget. Their friendly and professional demeanor made the entire process smooth and enjoyable. I highly recommend this dealership and especially commend the outstanding service provided by their sales representative. Thank you May Gonzalez .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you so much for the great review, May! We are so happy to hear that we exceeded your expectations! Customer experience is our #1 priority! We were happy to help you get into your next vehicle!!
I had an excellent experience with the sales
I had an excellent experience with the sales representative at this car dealership. They were knowledgeable, patient, and went above and beyond to help me find the perfect car within my budget. Their friendly and professional demeanor made the entire process smooth and enjoyable. I highly recommend this dealership and especially commend the outstanding service provided by their sales representative. Thank you again May Gonzalez.
I had an excellent experience with the sales
I had an excellent experience with the sales representative at this car dealership. They were knowledgeable, patient, and went above and beyond to help me find the perfect car within my budget. Their friendly and professional demeanor made the entire process smooth and enjoyable. I highly recommend this dealership and especially commend the outstanding service provided by their sales representative. Thank you again May Gonzalez.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you so much for the great review, May! We are so happy to hear that we exceeded your expectations! Customer experience is our #1 priority! We were happy to help you get into your next vehicle!!
New Car Purchase
I recently bought my 2024 Trax from Henderson Chevrolet GMC. Wes Duffy was my salesperson, and it was really a pleasure working with him. He was professional, courteous, and knowledge. He patiently went over all the details of the car and answered all my husbands and my questions. Everyone at the office was friendly and helpful. I would definitely buy another car there and I highly recommend Henderson Chevrolet GMC.
New Car Purchase
I recently bought my 2024 Trax from Henderson Chevrolet GMC. Wes Duffy was my salesperson, and it was really a pleasure working with him. He was professional, courteous, and knowledge. He patiently went over all the details of the car and answered all my husbands and my questions. Everyone at the office was friendly and helpful. I would definitely buy another car there and I highly recommend Henderson Chevrolet GMC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your purchase Kenita! We are happy to hear that Wes was able to assist you guys in getting an amazing vehicle with such ease! We look forward to assisting with any future needs. Enjoy your Trax!
Got me the truck I wanted!
Had an excellent experience during the buying process. My only complaint is that there was a small issue with the truck. A plastic piece around the steering column was loose, not a big deal but I wanted it fixed. Sales person was right on it, took it back to service and brought the truck back after about 30-45 minutes and said they are going to order the part and we'll call you when it arrives. I get a call the next day from the service manager, he explains that my information wasn't in the system yet and that there was a miscommunication between the sales person and the service department so they couldn't create a service ticket to get the part ordered. He asked if I could bring the truck in again so they could find out what part they needed to order and that I'll need to bring it back once the part arrives. I live 30 minutes away from the dealership so making an extra trip is a little bit of an inconvenience. The service manger was very nice and did apologize for the mistake and the inconvenience. Mistakes happen and no one is perfect just a bit of a let down. I would still recommend purchasing a vehicle from them. This is the only interaction I've had with the Service department so far, so I'm hoping everything goes well.
Got me the truck I wanted!
Had an excellent experience during the buying process. My only complaint is that there was a small issue with the truck. A plastic piece around the steering column was loose, not a big deal but I wanted it fixed. Sales person was right on it, took it back to service and brought the truck back after about 30-45 minutes and said they are going to order the part and we'll call you when it arrives. I get a call the next day from the service manager, he explains that my information wasn't in the system yet and that there was a miscommunication between the sales person and the service department so they couldn't create a service ticket to get the part ordered. He asked if I could bring the truck in again so they could find out what part they needed to order and that I'll need to bring it back once the part arrives. I live 30 minutes away from the dealership so making an extra trip is a little bit of an inconvenience. The service manger was very nice and did apologize for the mistake and the inconvenience. Mistakes happen and no one is perfect just a bit of a let down. I would still recommend purchasing a vehicle from them. This is the only interaction I've had with the Service department so far, so I'm hoping everything goes well.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
11/16/23
They were knowledgeable about my needs and they worked with me to get a car. I would go back and see them again. I love my car!
11/16/23
They were knowledgeable about my needs and they worked with me to get a car. I would go back and see them again. I love my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review, Tamara!
Great shopping experience
My Grandson recommended Grant at Henderson Chevy as a possible place to find what I was looking for. A new Silverado pickup. They had exactly what I wanted and Grant was very knowledgeable about all the details. A satisfactory deal was made and now I have a new pickup. I was very pleased with the results. Take a look at them. There’s no high pressure sales pitch if you see something you like they are there to help you get it. Thanks.
Great shopping experience
My Grandson recommended Grant at Henderson Chevy as a possible place to find what I was looking for. A new Silverado pickup. They had exactly what I wanted and Grant was very knowledgeable about all the details. A satisfactory deal was made and now I have a new pickup. I was very pleased with the results. Take a look at them. There’s no high pressure sales pitch if you see something you like they are there to help you get it. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for such a great review, John! We are happy to hear that Grant was able to make this a easy process with a great deal at the end! We look forward to assisting you with any future needs.
Smoothest vehicle purchase ever
Joey, Wes, & Dante at Henderson Chevrolet were wonderful to deal with during my new vehicle purchase. Everything was smooth, accurate, and efficient. I will definitely recommend them.
Smoothest vehicle purchase ever
Joey, Wes, & Dante at Henderson Chevrolet were wonderful to deal with during my new vehicle purchase. Everything was smooth, accurate, and efficient. I will definitely recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer service oriented
They were great at getting me in my new car! Everyone was very friendly! I couldn’t be happier! Frank was my sales rep and he got me everything I needed!
Customer service oriented
They were great at getting me in my new car! Everyone was very friendly! I couldn’t be happier! Frank was my sales rep and he got me everything I needed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase