Taylor Chrysler Inc

4.6
(187 reviews)
Visit Taylor Chrysler Inc
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm 7:30am–2:00pm
Sunday Closed Closed

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New (573) 458-5972 (573) 458-5972
Used (573) 458-5857 (573) 458-5857
Service (573) 458-5977 (573) 458-5977

Inventory

See all 99 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2018.
Taylor Chrysler Dodge Jeep Ram NOW OPEN!

Service center

Phone number (573) 458-5977

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Reviews

4.6
(187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Good shop for service

Always courteous staff, easy to work with. They used to offer good package deals on oil changes, but, well, those old days are gone! We still do our service here.

5.0

Good shop for service

Always courteous staff, easy to work with. They used to offer good package deals on oil changes, but, well, those old days are gone! We still do our service here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Jeep Powertrain Warranty Work

Took my Jeep in for a powertrain warranty fix. Service attendant was courteous and truthful about all phases of the repair. Got my auto back in a short period of time. Everything was great. Thanks

5.0

Jeep Powertrain Warranty Work

Took my Jeep in for a powertrain warranty fix. Service attendant was courteous and truthful about all phases of the repair. Got my auto back in a short period of time. Everything was great. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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3.0

Good service, outrageous price for the part.

The service was outstanding, our van was fixed in a matter of minutes. I was appalled at the price of the part, however. A small plastic latch , cube shaped about 2"x2" was $400. It was not your dealerships fault but it will deter me from buying another Chrysler product..

3.0

Good service, outrageous price for the part.

The service was outstanding, our van was fixed in a matter of minutes. I was appalled at the price of the part, however. A small plastic latch , cube shaped about 2"x2" was $400. It was not your dealerships fault but it will deter me from buying another Chrysler product..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Great Experience!

Jeremy was excellent to work with and got us exactly what we were looking for! Mike was excellent at teaching me all the features the car had!

5.0

Great Experience!

Jeremy was excellent to work with and got us exactly what we were looking for! Mike was excellent at teaching me all the features the car had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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4.0

Making it right

Appt for 2 recalls was made the week earlier. Upon arrival, was told only one could be completed, due to a corporate decision they found out the day before. My irritation was obvious, having not been notified. Overall, they were polite, apologetic and accommodating.

4.0

Making it right

Appt for 2 recalls was made the week earlier. Upon arrival, was told only one could be completed, due to a corporate decision they found out the day before. My irritation was obvious, having not been notified. Overall, they were polite, apologetic and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Excellent customer service

Service department was great to work with when we brought in our van for the last few miles before our warranty expired. All around great dealership.

5.0

Excellent customer service

Service department was great to work with when we brought in our van for the last few miles before our warranty expired. All around great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Customer for Life

We are always welcome and treated like family. Our Service Writer Mike and Ricky along with the Service Manager Shelby always explain everything before, during ( if needed ) and after. Prices are very reasonable and the back everything they do.

5.0

Customer for Life

We are always welcome and treated like family. Our Service Writer Mike and Ricky along with the Service Manager Shelby always explain everything before, during ( if needed ) and after. Prices are very reasonable and the back everything they do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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3.0

Not quick service

I made an appointment 1 week in advance. I was prompt arriving. Left the car and went shopping for the hour I was told my oil change would take. I arrive back at dealership 1 hr later to be told they hadn't started on my car because they had an emergency tire change. I was fine with that, however, don't have customers make appointments if you are not going to honor your end. I was scheduled at 2pm. My car wasn't taken in for oil change until 3:15p. I have an hour drive home. You do the math. Yes, things happen but at least offer the inconvenienced customer a bottle of water, or 10% off or a coupon for future visit. I got nothing. Not even an apology. Not impressed with the customer service. The guys weren't rude, just indifferent to dealing with me.

3.0

Not quick service

I made an appointment 1 week in advance. I was prompt arriving. Left the car and went shopping for the hour I was told my oil change would take. I arrive back at dealership 1 hr later to be told they hadn't started on my car because they had an emergency tire change. I was fine with that, however, don't have customers make appointments if you are not going to honor your end. I was scheduled at 2pm. My car wasn't taken in for oil change until 3:15p. I have an hour drive home. You do the math. Yes, things happen but at least offer the inconvenienced customer a bottle of water, or 10% off or a coupon for future visit. I got nothing. Not even an apology. Not impressed with the customer service. The guys weren't rude, just indifferent to dealing with me.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

GREAT

Wonderful services and people very caring of your needs, plus answering questions!! Will continue to use for any need that comes up!! Great great friendly

5.0

GREAT

Wonderful services and people very caring of your needs, plus answering questions!! Will continue to use for any need that comes up!! Great great friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Amazing service

This is an excellent dealership! They always go the extra mile to make the best customer experience whether buying or selling or getting your car serviced! Highly recommend!!

5.0

Amazing service

This is an excellent dealership! They always go the extra mile to make the best customer experience whether buying or selling or getting your car serviced! Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 187 reviews