Reviews
I needed to purchase a new vehicle.
I needed to purchase a new vehicle. I wasn't completely sure what I wanted, but knew I wanted a GMC. I went to Huletts and met with a salesman. He was patient through all of my questions and helped me narrow things down until I knew what I wanted. He then helped me pick one out which met my needs. Financing was quick and easy. I highly recommend Hulett dealership!!
I needed to purchase a new vehicle.
I needed to purchase a new vehicle. I wasn't completely sure what I wanted, but knew I wanted a GMC. I went to Huletts and met with a salesman. He was patient through all of my questions and helped me narrow things down until I knew what I wanted. He then helped me pick one out which met my needs. Financing was quick and easy. I highly recommend Hulett dealership!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
What a great experience!
What a great experience! Hulett's was very upfront and honest! I was able to feel confident in the information I was provided. The salesman was honest with me regarding the sale. I did not feel as though I was being given a show, but felt I was being given real information. The financing made for a smooth transaction. I was able to walk in and walk out with a purchase which was easy to make.
What a great experience!
What a great experience! Hulett's was very upfront and honest! I was able to feel confident in the information I was provided. The salesman was honest with me regarding the sale. I did not feel as though I was being given a show, but felt I was being given real information. The financing made for a smooth transaction. I was able to walk in and walk out with a purchase which was easy to make.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, we're happy you found our staff to be so supportive during your experience here at Hulett Chevrolet-Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Would not recommend this service department to anyone!
Would not recommend this service department to anyone! We're from Wisconsin, spend time in the LOZ area quite often. Have had oil changes done here with no problem, but Service Engine Soon light came on in our truck, took it in, they diagnosed 2 issues, made us pre pay for 1 part, said they had the other on hand. We had to wait another week to get our truck in (were scheduled to go back home, but had to extend a week because of this), took truck in, and when we paid, it was WAY less than they quoted & only the part we pre paid for was put in, so we knew something was wrong. Spoke to Nathan and asked about the 2nd diagnosis which they said they had the part for, he claimed there was a "miscommunication" about that and that part had been sold, and supposedly everything was ok with truck (huh?) So we got about 10 miles down the road and light came on AGAIN. Immediately called Nathan, he said bring back in the morning which we did, left it there, and when WE called to ask about the status were told it was a different reading on the diagnostics and they could order the part which was $200 more than the original issue they said it was, and it would be in "next week". Needless to say, we told them to stick it where the sun don't shine. NEVER, NEVER will we take our vehicle back to Hulett. All info should have been in their computer since we got a print out every time, so absolutely no excuse to mess this up. Hopefully we make it home safely.
Would not recommend this service department to anyone!
Would not recommend this service department to anyone! We're from Wisconsin, spend time in the LOZ area quite often. Have had oil changes done here with no problem, but Service Engine Soon light came on in our truck, took it in, they diagnosed 2 issues, made us pre pay for 1 part, said they had the other on hand. We had to wait another week to get our truck in (were scheduled to go back home, but had to extend a week because of this), took truck in, and when we paid, it was WAY less than they quoted & only the part we pre paid for was put in, so we knew something was wrong. Spoke to Nathan and asked about the 2nd diagnosis which they said they had the part for, he claimed there was a "miscommunication" about that and that part had been sold, and supposedly everything was ok with truck (huh?) So we got about 10 miles down the road and light came on AGAIN. Immediately called Nathan, he said bring back in the morning which we did, left it there, and when WE called to ask about the status were told it was a different reading on the diagnostics and they could order the part which was $200 more than the original issue they said it was, and it would be in "next week". Needless to say, we told them to stick it where the sun don't shine. NEVER, NEVER will we take our vehicle back to Hulett. All info should have been in their computer since we got a print out every time, so absolutely no excuse to mess this up. Hopefully we make it home safely.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great dealership
Hulett does a great job in getting our oil changes or repairs done!!! This is a great car dealership!!!
Great dealership
Hulett does a great job in getting our oil changes or repairs done!!! This is a great car dealership!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Keith, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Oil Change and Tire Rotation
I was able to get an appointment within 5 days of my call. I feel that is very reasonable. My Yukon was serviced and I had my tires re-balanced.
Oil Change and Tire Rotation
I was able to get an appointment within 5 days of my call. I feel that is very reasonable. My Yukon was serviced and I had my tires re-balanced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! We hope you have a great day!
Car owner
Very professional and helpful service. Friendly and knew exactly what needed to be done. Work completed in a timely manner. Definitely would recommend.
Car owner
Very professional and helpful service. Friendly and knew exactly what needed to be done. Work completed in a timely manner. Definitely would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!
Hulett Buick did an outstanding job for us today
Hulett Buick did an outstanding job for us today 10/26/22. We had the front drive shaft on our 2018 Buick TourX drop loose. Towed the vehicle to Hulett and talked to Matt (service Rep) they were busy but fit us in Nick (Service Mgr) got us a courtesy ride with Rick back to our condo (12 miles away) by 2:30pm they called and said they had it ready to go. Came and picked us back up. Rick was great to visit with as we drove back to dealership. Nick then explained that the previous dealership had not locked the front driveshaft in place. They fixed it and said “No Charge”! They could have made up a line of BS and charged us $100 for diagnostics, but he was so happy to help us! Thank you Hulett Buick for being so nice and your expertise in fixing our Buick TourX! Diedrich & Connie Friedl Solon, IA
Hulett Buick did an outstanding job for us today
Hulett Buick did an outstanding job for us today 10/26/22. We had the front drive shaft on our 2018 Buick TourX drop loose. Towed the vehicle to Hulett and talked to Matt (service Rep) they were busy but fit us in Nick (Service Mgr) got us a courtesy ride with Rick back to our condo (12 miles away) by 2:30pm they called and said they had it ready to go. Came and picked us back up. Rick was great to visit with as we drove back to dealership. Nick then explained that the previous dealership had not locked the front driveshaft in place. They fixed it and said “No Charge”! They could have made up a line of BS and charged us $100 for diagnostics, but he was so happy to help us! Thank you Hulett Buick for being so nice and your expertise in fixing our Buick TourX! Diedrich & Connie Friedl Solon, IA
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick service and helpful
Hulett Buick did an outstanding job for us today 10/26/22. We had the front drive shaft on our 2018 Buick TourX drop loose. Towed the vehicle to Hulett and talked to Matt (service Rep) they were busy but fit us in Nick (Service Mgr) got us a courtesy ride with Rick back to our condo (12 miles away) by 2:30pm they called and said they had it ready to go. Came and picked us back up. Rick was great to visit with as we drove back to dealership. Nick then explained that the previous dealership had not locked the front driveshaft in place. They fixed it and said “No Charge”! They could have made up a line of BS and charged us $100 for diagnostics, but he was so happy to help us! Thank you Hulett Buick for being so nice and your expertise in fixing our Buick TourX! Diedrich & Connie Friedl Solon, IA
Quick service and helpful
Hulett Buick did an outstanding job for us today 10/26/22. We had the front drive shaft on our 2018 Buick TourX drop loose. Towed the vehicle to Hulett and talked to Matt (service Rep) they were busy but fit us in Nick (Service Mgr) got us a courtesy ride with Rick back to our condo (12 miles away) by 2:30pm they called and said they had it ready to go. Came and picked us back up. Rick was great to visit with as we drove back to dealership. Nick then explained that the previous dealership had not locked the front driveshaft in place. They fixed it and said “No Charge”! They could have made up a line of BS and charged us $100 for diagnostics, but he was so happy to help us! Thank you Hulett Buick for being so nice and your expertise in fixing our Buick TourX! Diedrich & Connie Friedl Solon, IA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
Fine, Jermey is a great service man, and is going to be a great salesman.
Owner
Fine, Jermey is a great service man, and is going to be a great salesman.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Control unit failed
A few years ago I had a bad experience but that wasn’t the case this time. Everything went great and their service was excellent. Will return in the future
Control unit failed
A few years ago I had a bad experience but that wasn’t the case this time. Everything went great and their service was excellent. Will return in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Hulett Chevrolet-Buick-GMC, INC. and we hope to see you again.