What a fantastic experience to shop for a new car at Volvo of Charlottesville. Thrilled with the customer service. Friendly, knowledgeable, I would even... say fun! Family owned and can tell they take pride in their business and want to ensure everyone is thoroughly satisfied. No high pressure.
After driving Volvo wagons, close to a million miles since 1976, only a new Volvo wagon could have replaced our beloved V70. The new driver assist systems... are very helpful in reducing the stress of long distance highway driving. And Daniel, our salesman, was really great, giving us all the help we needed, and multiple road trials, to select the right car.
Volvo of C-ville is always a pleasure to do business with and goes the extra mile to take care of my car. They promote keeping older cars on the road by... rewarding them with reduced service/parts rates. The best dealer service experience I have ever had. Volvo of C-ville is the only service station that touches my car besides me.
A nice facility, well worth the 140 mile round-trip. Service managers are top-notch; likewise the technicians and sales force. I've owned 7 Volvos in 52... years; the last 3 were bought here and are regularly cared for here-I plan to be a continuing regular customer.
The sales staff is professional and friendly. The service department is outstanding. We drive over an hour and a half to do business with this dealership... even though there is a dealership close to our home.
The people at Volvo of Charlottesville are fantastic! They are knowledgeable, they listen, and, when asked, they provide honest opinions for which we... are so grateful. Joe and Fred in sales; Todd, Jimmy, Sean, Linda, David, and the entire crew in service; and Brenda at the front desk ---- all are wonderful to deal with and are like family to us and each other. My husband and I are so pleased and happy to have this great dealership in our community!
Jimmy was outstanding. My daughter mistakenly put motor oil into the steering fluid compartment. Jimmy walked her through how to remove the oil prior to... driving and took care of addressing the issue when we brought it in. He also was able to fix a malfunctioning light that we had been told in the past would require removing the steering column to repair. Now, we do not have an error message constantly on, which is great because my daughter said she always ignored the error messages. Outstanding service and a nice guy.
Simply Outstanding Service. Try it / you'll like it.