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Commonwealth Dodge

(138 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday 12:00pm–6:00pm Closed
New (877) 832-5134 (877) 832-5134
Used (866) 987-5596 (866) 987-5596
Service (877) 257-9911 (877) 257-9911

Reviews

(138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Commonwealth Dodge from DealerRater.

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Amazing deal and speedy service

I love my car. The price was great and I didn’t feel pressured or oversold. Everyone was courteous and happy to help with any information I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to deal with I will make her men this dealership to any

Great people out of 1 to 10 I will give them a 10 Kevin was a great salesman did not rush me let me take my time choose the right vehicle that I needed everything that Kevin promise me he was true to his word.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Damaged my vehicle and don't seem to care.

During an Airbag recall repair the panel on the dashboard was removed. When the panel was reinstalled it is no longer flush with the dashboard. When I brought it to their attention I was informed it was sun warped however it was flush before the removed it.i was informed the Service Manager would contact me the next day and that hasn't happened. So the only thing I can think of is they don't believe in taking responsibility for their actions.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always a good experience

This is the only dealer that I use for service. I drive past one a couple of miles from the house to go to Commonwealth Dodge. I have been going there for 10yrs now and will continue to do so. I’m very pleased with the service department including the service writer (Taylor Alford) and the service manager (Mike Wiseman). They have always treated me very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome

Everyone is great the mechanic was also great. He took time checking out the seatbelt on the passenger side. Than came to us in the waiting room talk to us about it and when we explain more about it he took the time and listen to what we were saying. Check it out more and ordered the part. Than we ask if he could check out something else real quick and by my surprise he say not a problem and so he did. We been having a great experience at this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best

A great business that can earn anyone trust. Definitely earned my business over the past years Has not let me down yet would recommend anybody to come to come to Commonwealth Dodge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent

David Evans was excellent. The entire staff was excellent. It was a very invigorating experience, Dave is so comical, he kept my spirits high, throughout the entire experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil Change

Though the service was first come first served, the wait wasn’t long. My car was in and out within an hour and a half even with 2 people in before me. I would definitely recommend this service center. Taylor was extremely friendly and helpful with answers to any questions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

Easy to fit into your scheduleStaff always freindly willing to help and assist in your needs. I will continue to service my vehicles at this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lazy, incompetent, dishonest and no respect for the customer

Well Monday may 7 I go to outside at 530am to go to work and my 2011 dodge Durango had been stolen. So needless to say my day wasn't starting off very good. Well about 4 hours later I recieved a call from lmpd saying they found it. So I immediately call commonwealth dodge so I could get a new key. The guy on the phone tells me sure bring it in and it should only take about 30mins. So I get my truck towed there and go to the service department to find out they don't even have a key! The dude on the phone tells me to bring it there without even checking if they have one. Who does that? So they call around and say there's one at another dealer. Now if I knew that I would've just went there if he did his job. So there was a problem with getting a pin for the new key which I didn't have a problem with. That was something nobody could have foreseen. So about 430 that day I call and they tell me that they have the pin. So I'm thinking I can pick it up by 5 when they close. Nope! He tells me that the techs are fine for the day. No it's because you still don't have a key! Well the guy on the phone says that it'll be done first thing in the morning around 10. So I hear nothing by 11am Tuesday the 8th . So I call at 1130am sat on hold for 7mins for them to tell me that they still don't have the key. So finally about 230pm they call and say that it's ready. So because of the lazy, incompetent, dishonest service department a job that they told me would only take 30mins turns into almost 2days and $800 off my paycheck. I still have recalls that need to be done on my truck and I will drive to another state before I go to these people ever!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.