Menard Chrysler Dodge Jeep RAM

Reviews

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12 lifetime reviews.

  • 5.0 out of 5
    August 6, 2017

    Bought a used Chevy Cruze here about 3 weeks ago. My salesman, Will, was very willing to please! The car didn't have cruise control which I REALLY wanted... on it, so he was able to give me a good deal on adding it to my car. Also my boyfriend had remote start added to it as a surprise for me. Will was great to work with as was everyone I dealt with here. Felt like I got a good car at a good price from people who want my repeat business! Would recommend you check them out!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    March 13, 2017

    We have purchased 9 vehicles from Menards. We continue to return due to the friendly environment and knowledgeable employees. Rodney and Janet aim to please.... It is without hesitation that I highly recommend Menard Auto Sales!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • August 26, 2017

    Family owned, professional, trustworthy business. They go above and beyond.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 7, 2017

    We have purchased vehicles from a Rodney Menard for thirty one years. The reason, he continues to have the best deals, best customer service, automotive... service and the man is honest. Nice plus, everyone there is polite. We will always refer to Menard Auto, no comparison.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    December 31, 2016

    We have been buying our vehicles from Menard's for more than 25 years. The reason? The sales staff and service department are the best! Everyone is willing... to work with you and get the best deal for you. We trust them - and don't intend to go anywhere else when we need service or another vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    December 22, 2016

    Their service staff went above and beyond my expectations!!! Thank you so much for you fast and reliable service!! Highly recommend. Bought extra accessories... and was an awesome experience!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 7, 2016

    From the moment I came across Menard Auto Sales to the time I went through the sales process, I felt like I was part of the family!!! I highly recommend... Will,Janet and Rodney!!! Very personable!!! The service department is also very personable as well!! I would recommend them to any one!! Didn't feel like they wanted me in and out , they showed true concern of my needs and wants!!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 27, 2016

    I have purchased more than 1 vehichle from here and my next one will be from Menard Auto as well! Great experience every time.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 11, 2016

    Took my Jeep in to get some work done that was covered by Jeep. Not quite a recall, but Jeep knew it to be an issue and covered all the costs. I told the... service manager I was going on a road trip soon and was on a timeline. He promised to have it completed before I left. I was told my Jeep was ready one day before my trip, but there was one hiccup. The other dealership that sent them to catalytic converter did not include the sensors. They told me the catalytic converter HAD been installed, but they used my old sensors. I would need to come back in once I returned from my trip to get the new sensors installed. Two weeks after returning from my trip, they finally said they received the new sensors. I dropped my Jeep off the night before the scheduled work. They told me it would not take very long to install the sensors (the entire job was only supposed to last 3 hours, so the sensor install shouldn't be much at all). Around 3pm the day of the scheduled work, I called to check on the status. My Jeep had been there since the night before, so it was ready when they opened at 8am. I was told they still hadn't worked on my Jeep yet. I asked them if would be finished by closing time (6pm) and they said it would be. I called at 5:15pm to check again. It was a 20 minute drive from my house to this dealership and I wanted to make sure I was going to be there before closing. That is when they decided to tell me that they didn't have time to get to my Jeep that day and it would be ready the following day. They offered for me to get a courtesy vehicle from them if my husband would bring me back there. I said no, this was supposed to be completed today and I didn't want their vehicle, I wanted mine. After speaking with the manager it was decided I could take the sensors somewhere else to be completed there as I was unhappy with how they were treating me and the tone I was being spoken to. When I arrived at the dealership, my Jeep was parked out front. No one was around or in the office to speak with. I looked inside my Jeep and saw my keys were in it and it was unlocked. I then looked in the rear of the vehicle to see the ENTIRE CATALYTIC CONVERTER WITH SENSORS. Meaning they NEVER installed anything in the first place weeks prior!! I filed a complaint with Chrysler and the dealership again offered to do the work and give me a courtesy vehicle. They claimed it was miscommunication between technicians, the manager, and the condescending woman (Tobi) that answers the phone for them. No other offers of compensation were made. WORST SERVICE I'VE EVER EXPERIENCED IN MY LIFE! BEWARE OF THESE LIARS!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 20, 2013

    I just bought my first car from Menard Auto Sales, INC and I am now a forever customer! I drove from Belleville so about 30 min and it was worth every... minuet. My children and sister will buy only from them. There was no pressure to buy, they took their time even knowing I may not buy. The service was exactly what I was looking for. I am a forever customer. I recommend that everyone buy from here.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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