Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg

Interesting time at the dealership, looked at three of the jeep grand cherokee 2010, and (2) 2011 modles. The saleperson wasn't trying to talk me into any one of the three. She was asking me what I liked or disliked about them and if I had a few days for her to locate one that would fit my wants. I like her approach as she was very relaxed. The Sales manager Jeff was also the same way not pushy at all I found this refreshing. I told him I had three other lots i plan to go to and he asked me where, I told him where and he pulled up the jeeps from those lots to compare with his. He never bad mouth the other lots he just asked that I tell him if I didn't wish to by the jeep he had. So I visited the other lot didn't enjoy my customer experince and left. Also one of the other lots the jeep had an accident on the carfax which they didn't share with me and I had to tofind out on my own. Thanks Jeff

We stopped on a Saturday afternoon to look at a 2014 Town & Country that we had seen on Cars.com. We test drove it, liked it and very easily got an outstanding deal. The buying process was the fastest I've ever encountered short of a private sale. Simple, no haggling, no confusion, no waiting. We were on our way with our new car in about 2 1/2 hours!

I have 2012 Chrysler town & country I purchased new from Safford. I have had this piece of junk in six times for the AC not working. They have replace some parts to no avail but most of the time they just fill it with freon and send me down the road and tell me to come back in a few weeks so they can look for the leak that they can never seem to find. At around 35k miles the seats started cracking. When I purchased the vehicle I also purchased the interior protection system come to find out Safford will not honor the warranty and I had to call Chrysler to get it repaired. When they did the repair they broke the plastic piece on the side if the seat and of course claim that they did not break it, again I had to call Chrysler to get that repaired too. I will never buy anything from any Safford dealership or buy any Fiat Chrysler vehicle again.