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Service on Dodge
Service check good. Revealed things that needed care. Flexible schedule. Got it in and repaired. Note: When you buy from Chrysler, get a written copy of your extended warranty.
Service department is pretty good. Car was delayed slightly for standard service, based on customer demand. I was able to pick my vehicle the next morning.
Working with Roger, Sean and his team was awesome! Easy to work with and very friendly team members. I would recommend Safford Dadge to anyone!
The mechanics took good care of my car, and the service advisor, Gil, was a true professional--friendly, knowledgeable, and considerate. I highly recommend Gil and Safford Dodge of Fredericksburg.
Hi Mark! We appreciate you taking the time to share your feedback with us. We're glad to hear that Gil provided you with such great service. Your recommendation is truly appreciated. Thanks again and see you next time!
Excellent customer service
I have been taking my vehicles to this dealership for service for a few years now. They have always been very helpful and courteous. Staff has gone out of their way to get any issue resolved and provide great customer service
Hi Ray! Thanks for the awesome feedback and being such a great customer. We'll be here whenever you need anything. Thanks again and see you next time!
A rather cold reception, however; overall the service was good and I am satisfied. A good QA officer should hired immediately. I am always amazed at the you need us attitude. When I take my Corvette in for service the overall experience is so much superior. Safford should strive to make every customer feel the same!
Hello Bruce, thank you for taking the time to review your experience at our dealer and provide us with your honest feedback. This information is very important to us and has been given to management to look into and make improvements to better assist our clients. Thanks again!
Josh explained each repair and helped me understand some upcoming maintenance. The staff is always courteous and polite. I am always glad to come here for service.
Melissa, it's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit
Great staff and great prices, I definitely recommend looking here for yourself. I was able to find exactly what I was looking for and for a great price
Hi Jake! Thank you for your kind review. We're so glad to hear that you are happy with the service that you received. Please always feel free to let us know if there is ever anything else that we can assist you with in the future. Thank you.
Great Service Received
I received the service that you would expect from this dealership. Service rep was astute. I would recommend to anyone looking for honest customer service.
We appreciate your kind feedback, thank you! Please always feel free to let us know if there is ever anything else that we can assist you with!
I’m a long time Safford customer. They’ve always treated me fairly in both sales and service. This trip was no different. Facility is clean and well kept, people were friendly and helpful. Service was done quickly and correctly.
We appreciate your kind feedback. Please let us know if there is ever anything else that we can help you with!