Reviews
Truck deal was smooth and hassle free.
Truck deal was smooth and hassle free.I would consider buying from Sapaugh again in the future..
Truck deal was smooth and hassle free.
Truck deal was smooth and hassle free.I would consider buying from Sapaugh again in the future..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I like how sapaugh has no pressure tactics and very
I like how sapaugh has no pressure tactics and very knowledgeable very courteous and they stand behind the word
I like how sapaugh has no pressure tactics and very
I like how sapaugh has no pressure tactics and very knowledgeable very courteous and they stand behind the word
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very kind service not pushy and Austin is awesome.
Very kind service not pushy and Austin is awesome. I drove all the way from Illinois to their location and it was worth the drive.
Very kind service not pushy and Austin is awesome.
Very kind service not pushy and Austin is awesome. I drove all the way from Illinois to their location and it was worth the drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our salesman, Logan Cash, is fantastic.
Our salesman, Logan Cash, is fantastic. He goes above and beyond every time. I’m not real happy with the service department. I’ve owned the car for a month and the Super Cruise does not work. They say the part is on order, but it’s a 2025 I would think it shouldn’t be hard to find the part. My husband and I went online with OnStar, they did several tests with us, andindicated the dealership just needs to reset the GPS. I called last week and informed the customer service department this, and I have not heard back. I paid a considerable amount more for this feature and to have it available for me to use for an entire month not good. Unfortunately for Sapaugh when people compliment on this car and ask how I like it, I tell them our salesman, Logan Cash, was great and I love the car, but service so far has not been good.
Our salesman, Logan Cash, is fantastic.
Our salesman, Logan Cash, is fantastic. He goes above and beyond every time. I’m not real happy with the service department. I’ve owned the car for a month and the Super Cruise does not work. They say the part is on order, but it’s a 2025 I would think it shouldn’t be hard to find the part. My husband and I went online with OnStar, they did several tests with us, andindicated the dealership just needs to reset the GPS. I called last week and informed the customer service department this, and I have not heard back. I paid a considerable amount more for this feature and to have it available for me to use for an entire month not good. Unfortunately for Sapaugh when people compliment on this car and ask how I like it, I tell them our salesman, Logan Cash, was great and I love the car, but service so far has not been good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Our salesman, Logan Cash, is fantastic.
Our salesman, Logan Cash, is fantastic. He goes above and beyond every time. I’m not real happy with the service department. I’ve owned the car for a month and the Super Cruise does not work. They say the part is on order, but it’s a 2025 I would think it shouldn’t be hard to find the part. My husband and I went online with OnStar, they did several tests with us, andindicated the dealership just needs to reset the GPS. I called last week and informed the customer service department this, and I have not heard back. I paid a considerable amount more for this feature and to have it available for me to use for an entire month not good. Unfortunately for Sapaugh when people compliment on this car and ask how I like it, I tell them our salesman, Logan Cash, was great and I love the car, but service so far has not been good.
Our salesman, Logan Cash, is fantastic.
Our salesman, Logan Cash, is fantastic. He goes above and beyond every time. I’m not real happy with the service department. I’ve owned the car for a month and the Super Cruise does not work. They say the part is on order, but it’s a 2025 I would think it shouldn’t be hard to find the part. My husband and I went online with OnStar, they did several tests with us, andindicated the dealership just needs to reset the GPS. I called last week and informed the customer service department this, and I have not heard back. I paid a considerable amount more for this feature and to have it available for me to use for an entire month not good. Unfortunately for Sapaugh when people compliment on this car and ask how I like it, I tell them our salesman, Logan Cash, was great and I love the car, but service so far has not been good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Wasn’t to happy with time frame.
Wasn’t to happy with time frame. Had appointment for 11 on tues called that evening and they said was taking to the garage at 3. Then didn’t get to fixing till Thursday. It should of only been a couple hour fix and turned into a 3 day fix.
Wasn’t to happy with time frame.
Wasn’t to happy with time frame. Had appointment for 11 on tues called that evening and they said was taking to the garage at 3. Then didn’t get to fixing till Thursday. It should of only been a couple hour fix and turned into a 3 day fix.
I bought my last four vehicles from sapaugh!
I bought my last four vehicles from sapaugh! I don’t see myself buying from anyone else. I always get excellent service every time I walk through the door. Sapaugh’s sales teams, customer service, financing and service departments are always friendly, helpful, and trusted.
I bought my last four vehicles from sapaugh!
I bought my last four vehicles from sapaugh! I don’t see myself buying from anyone else. I always get excellent service every time I walk through the door. Sapaugh’s sales teams, customer service, financing and service departments are always friendly, helpful, and trusted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly staff and very helpful finding a vehicle.
Friendly staff and very helpful finding a vehicle. Answered all our questions. Overall very Impressed them.
Friendly staff and very helpful finding a vehicle.
Friendly staff and very helpful finding a vehicle. Answered all our questions. Overall very Impressed them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As a woman who honestly knows nothing about cars, I was
As a woman who honestly knows nothing about cars, I was nervous that I was going to be conned into things I didn’t need. I was lucky enough to have Mike help me who was extremely professional, friendly, and explained in detail what I needed now and suggestions for services repairs that were not needed immediately. I never felt pressured but ended up doing everything. There is no other dealership I will use in the future!
As a woman who honestly knows nothing about cars, I was
As a woman who honestly knows nothing about cars, I was nervous that I was going to be conned into things I didn’t need. I was lucky enough to have Mike help me who was extremely professional, friendly, and explained in detail what I needed now and suggestions for services repairs that were not needed immediately. I never felt pressured but ended up doing everything. There is no other dealership I will use in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gail, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
Excellent communication, no sales pressure, flexible with
Excellent communication, no sales pressure, flexible with configurations/accessories, great follow up, fantastic availability for training.
Excellent communication, no sales pressure, flexible with
Excellent communication, no sales pressure, flexible with configurations/accessories, great follow up, fantastic availability for training.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car