Schmidt Chevrolet Cadillac

3.0 out of 5 3.0
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Schmidt Chevrolet Cadillac Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2018

Dedicated to serving all your automotive needs

...


For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:
*You'll find all the information you need to buy a car right here or on our website.
*Search through our extensive selection of new and pre-owned vehicles.
*Request a price quote on a new vehicle of your choice.
*Visit our departments. Our friendly, professional staff will exceed your expectations for personal service.
*Enjoy prompt, quality service from our Service Center.

Service

Tire Rotation

$14.95

New Brake Pads/Shoes (Rear)

$99.95 and up*

Battery Service

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    May 11, 2019

    I was trying to buy a ford Ranger. They were saying it would be ready for me to see but I was never given the opportunity to. After two days and employees... arguing about who had the right to sell it I went home. My time is important just like theirs. I was lied to several time throughout the process

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 29, 2018

    We recently had the pleasure of visiting Schmidt Chevrolet in Mt. Vernon, Illinois looking for a truck. We had the pleasure of meeting Matt King, whom... went right to work on finding a few choices within our budget. At the end of the day we drove home a beautiful Silverado. Thanks to obvious teamwork at this dealership, every aspect of the process was impeccable. Sonja in loan financial was extremely talented and kind. Thanks to everyone there for making the real difference. These are real people, honest, kind, and professional. Bonnie and I will be returning for our next purchase or just stopping by to say hey. Thanks again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 15, 2017

    Ease of scheduling Good records kept on service Timing of car in shop Friendliness of personnel Established facility with excellent and highly trained... personnel

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 13, 2017

    My wife and I recently purchased our fourth vehicle from Matthew King at Schmidt Chevrolet. We would like to thank Matthew and Sonya for always making... the process as quick and easy as possible. We’ve always been extremely satisfied with our purchases from Matthew and will definitely be returning customers in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 29, 2017

    Requested vehicle info and got and email but staff never responded to me. I bought a different Suburban the next day since that dealership did respond... and take the time to answer my questions. Overall it was poor and a lost sale on a Suburban.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Bryan, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and we'd like to extend our sincerest apolo...gies for your recent experience. WE would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please visit us at your earliest convenience. Sincerely, Matt King mattking79@yahoo.com or (618)242-5100

  • 5.0 out of 5
    April 15, 2017

    The service department told me I needed to change my oil because of an Onstar notification. They got me right in the next day.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 10, 2017

    No problems when I took vehicle to have serviced. I dropped vehicle off on way to work & picked up on way home.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 5, 2017

    They are always willing to work with me on a date and time to come have the work done on my car. They complete my work in a timely manor. Everyone is... always friendly and helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 8, 2017

    I am pleased with the quality of the work performed in the service department at Schmidt Chevrolet. I am not pleased with GM's engineer's stating that... he has driven worse in regard to his assessment of the vibration issue that has plagued my truck ! The dealership facilitated the purchase of the truck, but GM is responsible for the manufactured product. I only have high praise for the service department. They are governed by GM on what they are instructed to do to repair vehicles with this unknown vibration issue ! Frankly, I wish I had kept my 2013 Black Diamond Avalanche. This has been going on for weeks and it it very tiresome to return time and time again for additional pico scope tests ! Yes, please feel free to publish my response ! I seriously doubt that is going to occur ! I have not yet received one reply from all of my emails to GM, nor any response in regard to my letter to General Motors top executives !

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2015

    I have been getting my car repaired here for many years. Jim Hart is great to deal with.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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