Reviews
CJ , our sales person was fantastic!
CJ , our sales person was fantastic! He was efficient, kind , and wanted us happy with our purchase We highly recommend Dutch Miller Kia and their team
CJ , our sales person was fantastic!
CJ , our sales person was fantastic! He was efficient, kind , and wanted us happy with our purchase We highly recommend Dutch Miller Kia and their team
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the high recommendation. It's great to know that our team made your experience satisfying at Dutch Miller Kia of Barboursville.
We just purchased our second new car from Dutch Miller!
We just purchased our second new car from Dutch Miller! We always enjoy our experience with them! They helped us select the right vehicle and answered all our questions. The service was excellent! I would recommend them to anyone looking to buy a car!
We just purchased our second new car from Dutch Miller!
We just purchased our second new car from Dutch Miller! We always enjoy our experience with them! They helped us select the right vehicle and answered all our questions. The service was excellent! I would recommend them to anyone looking to buy a car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear you enjoyed your experience at Dutch Miller Kia of Barboursville. Our team is here to help, and we're grateful for your recommendation. Wishing you many great miles ahead with your new vehicle!
Great group of guys!
Great group of guys! They made my buying experience fast and easy. Will definitely keep them in mind the next time I’m in the market for a new car.
Great group of guys!
Great group of guys! They made my buying experience fast and easy. Will definitely keep them in mind the next time I’m in the market for a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback! We’re glad our team could make your experience fast and easy. Wishing you safe travels in your new car from Dutch Miller Kia of Barboursville.
My experience went very well and the salesman, Jon
My experience went very well and the salesman, Jon Castle, was extremely patient, helpful, & no pressure. In addition, Jonathan Murray, the finance manager, was also helpful and courteous.
My experience went very well and the salesman, Jon
My experience went very well and the salesman, Jon Castle, was extremely patient, helpful, & no pressure. In addition, Jonathan Murray, the finance manager, was also helpful and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear you had a positive experience with our team at Dutch Miller Kia of Barboursville. Wishing you many great drives ahead.
A family member bought a truck from them in February.
A family member bought a truck from them in February. The salesman sealed the deal and we left with the vehicle. Insurance was obtained on said vehicle and all was well until the finance company deducted $1200 from my sons account saying that insurance was not put on the vehicle. We've been calling the dealership for weeks trying to talk to the salesman to have him to fax, email or whatever to show that State Farm did send proof of insurance. I chatted with an associate and instructed them to call and get this straightened out and send what is needed. They DID finally call and say "we hear you're looking for a Tacoma pickup truck" How much more incompetent can it get. My advice is get copies, copies, copies of everything before you drive off the lot.
A family member bought a truck from them in February.
A family member bought a truck from them in February. The salesman sealed the deal and we left with the vehicle. Insurance was obtained on said vehicle and all was well until the finance company deducted $1200 from my sons account saying that insurance was not put on the vehicle. We've been calling the dealership for weeks trying to talk to the salesman to have him to fax, email or whatever to show that State Farm did send proof of insurance. I chatted with an associate and instructed them to call and get this straightened out and send what is needed. They DID finally call and say "we hear you're looking for a Tacoma pickup truck" How much more incompetent can it get. My advice is get copies, copies, copies of everything before you drive off the lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are senior citizens and the small things count.
We had the best experience from the Kia salesmen,We left the dealership completely happy with our purchase,Elmer did a great job taking care of us.We got what we wanted and needed.
We are senior citizens and the small things count.
We had the best experience from the Kia salesmen,We left the dealership completely happy with our purchase,Elmer did a great job taking care of us.We got what we wanted and needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrible dealership.
Terrible dealership. They refuse to give a rental car and take forever fixing your vehicle!!
Terrible dealership.
Terrible dealership. They refuse to give a rental car and take forever fixing your vehicle!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Poor customer service stay away from this dealership
Poor customer service stay away from this dealership they say friends family not. Had my suv over there 5times they said it's fix but it's not
Poor customer service stay away from this dealership
Poor customer service stay away from this dealership they say friends family not. Had my suv over there 5times they said it's fix but it's not
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Satisfied Customer from KY
I would highly recommend Dutch Miller Kia. This is my second Telluride. My 1st was a 2021 and my new one is a 2024. I absolutely love my Telluride! Jon Castle was so easy to deal with. He is for the customer! Go see Jon if you are looking for a new Kia!
Satisfied Customer from KY
I would highly recommend Dutch Miller Kia. This is my second Telluride. My 1st was a 2021 and my new one is a 2024. I absolutely love my Telluride! Jon Castle was so easy to deal with. He is for the customer! Go see Jon if you are looking for a new Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Totally Disappointed
If I could give a "zero" star I would. Poorest service I have ever experienced. Never consistent in what they tell you. They can never get you in to service your vehicle in a timely manner. Maybe they need to stop selling cars so they can fix the ones they have sold before putting any more out on the road. Absolutely ridiculous.
Totally Disappointed
If I could give a "zero" star I would. Poorest service I have ever experienced. Never consistent in what they tell you. They can never get you in to service your vehicle in a timely manner. Maybe they need to stop selling cars so they can fix the ones they have sold before putting any more out on the road. Absolutely ridiculous.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase