Dutch Miller Kia - Barboursville

WARNING! To anyone looking to purchase a vehicle I DO NOT recommend Dutch Miller Kia . They have done nothing but lie to us and take as much money as they... can with surprise fees that they cant explain . When questioned they will just keep changing their answer until they can justify it . They quote lower prices and continually raise them when you go to sign. They have left us feeling robbed , trapped and taken advantage of . They are a HORRIBLE business ! 6 years ago they were great but they have really gone down hill . I now regret ever doing business with them .

Took advantage of my elderly mother charged $670 for 1 rotor and oil change checked price at parts store it was only $62 told her it was $300 their labor... for 1 1/2 hr was $270 don't trust these people!!

I just did something that I swore I would never do again, which was to buy a new car. What finally sold me on a 2019 Sorrento with a V6 and AWD is the... 20 year and 200k mile warranty and the 5 year zero percent financing. i want to give an unsolicited shout out to Kia and Dutch Miller Kia in general, and to Nathan Graves and the sales manager in particular for working with me to get all of my needs met. I acknowledge that I am not the easiest customer, especially when I am doing something I never would otherwise, but they went the extra mile to work with me. They knew I like to travel and wanted something to pull at most a 5000 lbs travel trailer, and the 20 years and 200k warranty should keep me mobile well into retirement. Thank you guys!

My temporary tags expire tomorrow. We have been told for over a month now that we would receive what we need in the mail. My husband stopped in last week... and was told I would receive a call this past Monday. I never received a call. I left a voicemail on Monday afternoon to the titles department. My voicemail has never been returned. Based on principle alone, I will never recommend this business.

Excellent customer service. They made purchasing our new vehicle a wonderful and easy experience!! We love our new Kia and will definitely buy from them... again!!

Wife already had what she wanted to spend and payments set. We had set up a meeting and the dealer showed us to the vehicles of choice (sportage) location.... He did not go with us initially but came after a few minutes. We like that as it gave us a chance to look at the different types and kinda decide on what we liked and what we want in extra depending on the different in prices. We got to test drive the vehicle and it basically sold itself. Plus like the extra warranty.

You could not ask for better customer service, they went out of their way to make sure they got the car I wanted from another lot in Pennsylvania. The... salesman Brent was amazing and so nice and friendly.

We were very impressed with the dealership as a whole team. Many of the employees at Dutch Miller greeted us always with a smile, and handshake. I think... the one thing that stood out to me was the genuine honesty from the get-go.

The salesman and the account people was super nice and they was a big help with getting everything set up for me to drive my new car home.

Could not ask for a better salesman than Jason....second time dealing with him and he is absolutely the best. The dealership has way too many super nice... people to mention from receptionist, finance, and other salesmen and management. If you are looking for a no hassle smooth transation I would 100% recommend Dutch Miller. I also love my KIA FORTE!!!!!!