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Dutch Miller Kia of Barboursville

(100 reviews)
Visit Dutch Miller Kia of Barboursville
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 9:00am–3:00pm
Sunday Closed Closed

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New (304) 397-8297 (304) 397-8297
Used (304) 397-8292 (304) 397-8292
Service (304) 397-8282 (304) 397-8282

Inventory

See all 166 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2016.
We are a fun and exciting place to buy a New KIA.... Come down and absorb the atmosphere with us! You will have a great time buying a car for the first time in a long time. We pride ourselves on how fun and exciting we make YOUR buying experience.... Dave will make your new car purchase an amazing one... Brandon will not let you down in your search for an awesome used vehicle....

Thanks ahead of time for your visit...
Friends and Family Pricing For Everyone......

Service center

Phone number (304) 397-8282

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dutch Miller Kia of Barboursville from DealerRater.

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CJ , our sales person was fantastic!

CJ , our sales person was fantastic! He was efficient, kind , and wanted us happy with our purchase We highly recommend Dutch Miller Kia and their team

CJ , our sales person was fantastic!

CJ , our sales person was fantastic! He was efficient, kind , and wanted us happy with our purchase We highly recommend Dutch Miller Kia and their team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the high recommendation. It's great to know that our team made your experience satisfying at Dutch Miller Kia of Barboursville.

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We just purchased our second new car from Dutch Miller!

We just purchased our second new car from Dutch Miller! We always enjoy our experience with them! They helped us select the right vehicle and answered all our questions. The service was excellent! I would recommend them to anyone looking to buy a car!

We just purchased our second new car from Dutch Miller!

We just purchased our second new car from Dutch Miller! We always enjoy our experience with them! They helped us select the right vehicle and answered all our questions. The service was excellent! I would recommend them to anyone looking to buy a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We're happy to hear you enjoyed your experience at Dutch Miller Kia of Barboursville. Our team is here to help, and we're grateful for your recommendation. Wishing you many great miles ahead with your new vehicle!

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Great group of guys!

Great group of guys! They made my buying experience fast and easy. Will definitely keep them in mind the next time I’m in the market for a new car.

Great group of guys!

Great group of guys! They made my buying experience fast and easy. Will definitely keep them in mind the next time I’m in the market for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the feedback! We’re glad our team could make your experience fast and easy. Wishing you safe travels in your new car from Dutch Miller Kia of Barboursville.

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My experience went very well and the salesman, Jon

My experience went very well and the salesman, Jon Castle, was extremely patient, helpful, & no pressure. In addition, Jonathan Murray, the finance manager, was also helpful and courteous.

My experience went very well and the salesman, Jon

My experience went very well and the salesman, Jon Castle, was extremely patient, helpful, & no pressure. In addition, Jonathan Murray, the finance manager, was also helpful and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear you had a positive experience with our team at Dutch Miller Kia of Barboursville. Wishing you many great drives ahead.

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A family member bought a truck from them in February.

A family member bought a truck from them in February. The salesman sealed the deal and we left with the vehicle. Insurance was obtained on said vehicle and all was well until the finance company deducted $1200 from my sons account saying that insurance was not put on the vehicle. We've been calling the dealership for weeks trying to talk to the salesman to have him to fax, email or whatever to show that State Farm did send proof of insurance. I chatted with an associate and instructed them to call and get this straightened out and send what is needed. They DID finally call and say "we hear you're looking for a Tacoma pickup truck" How much more incompetent can it get. My advice is get copies, copies, copies of everything before you drive off the lot.

A family member bought a truck from them in February.

A family member bought a truck from them in February. The salesman sealed the deal and we left with the vehicle. Insurance was obtained on said vehicle and all was well until the finance company deducted $1200 from my sons account saying that insurance was not put on the vehicle. We've been calling the dealership for weeks trying to talk to the salesman to have him to fax, email or whatever to show that State Farm did send proof of insurance. I chatted with an associate and instructed them to call and get this straightened out and send what is needed. They DID finally call and say "we hear you're looking for a Tacoma pickup truck" How much more incompetent can it get. My advice is get copies, copies, copies of everything before you drive off the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
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We are senior citizens and the small things count.

We had the best experience from the Kia salesmen,We left the dealership completely happy with our purchase,Elmer did a great job taking care of us.We got what we wanted and needed.

We are senior citizens and the small things count.

We had the best experience from the Kia salesmen,We left the dealership completely happy with our purchase,Elmer did a great job taking care of us.We got what we wanted and needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Terrible dealership.

Terrible dealership. They refuse to give a rental car and take forever fixing your vehicle!!

Terrible dealership.

Terrible dealership. They refuse to give a rental car and take forever fixing your vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
3 people out of 3 found this review helpful.
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Poor customer service stay away from this dealership

Poor customer service stay away from this dealership they say friends family not. Had my suv over there 5times they said it's fix but it's not

Poor customer service stay away from this dealership

Poor customer service stay away from this dealership they say friends family not. Had my suv over there 5times they said it's fix but it's not

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.
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Satisfied Customer from KY

I would highly recommend Dutch Miller Kia. This is my second Telluride. My 1st was a 2021 and my new one is a 2024. I absolutely love my Telluride! Jon Castle was so easy to deal with. He is for the customer! Go see Jon if you are looking for a new Kia!

Satisfied Customer from KY

I would highly recommend Dutch Miller Kia. This is my second Telluride. My 1st was a 2021 and my new one is a 2024. I absolutely love my Telluride! Jon Castle was so easy to deal with. He is for the customer! Go see Jon if you are looking for a new Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Totally Disappointed

If I could give a "zero" star I would. Poorest service I have ever experienced. Never consistent in what they tell you. They can never get you in to service your vehicle in a timely manner. Maybe they need to stop selling cars so they can fix the ones they have sold before putting any more out on the road. Absolutely ridiculous.

Totally Disappointed

If I could give a "zero" star I would. Poorest service I have ever experienced. Never consistent in what they tell you. They can never get you in to service your vehicle in a timely manner. Maybe they need to stop selling cars so they can fix the ones they have sold before putting any more out on the road. Absolutely ridiculous.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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