Reviews
Bob Gudorf treated me with respect and gave me respect
Bob Gudorf treated me with respect and gave me respect and a good deal in my purchase. Will definitely go back and deal with them again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We shopped online for a vehicle...
After a very long search for a reliable, used van, we worked with Stephanie Martin after finding one onlineat Bob Luegers. Because we are 3-4 hours away from this dealership, she was kind enough to send very detailed pictures and even did a Face Time call so we could see the van in operation. She, her office team, and delivery guys were excellent to work with. Very prompt and professional! We'll certainly use them again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit. Thank you, Bob Luegers Buick GMC
Didn’t expect to buy
Worked with Woody and Dallas on the purchase of our new Buick Envision. Pleasant experience and both were flexible and knowledgeable. Woody came in on his day off and Dallas went over the options and helped get us set up with On-Star.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit. Thank you, Bob Luegers Buick GMC
Mark Gudorf treated me with respect.
Mark Gudorf treated me with respect. Would deal with him anytime in the future. Valerie also went above and beyond to accommodate my needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank YOU Bob Luegers!!
We were thoroughly pleased with our vehicle purchase and the staff at Bob Luegers. They were professional, attentive and caring to see that we found a vehicle that fit our needs and budget. We will definitely make this a stop when making our next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you, Bob Luegers Buick GMC
Above and Beyond Customer Service
We took our daughter to Bob Luegers to look for her first vehicle. We had never purchased a vehicle from Bob Luegers so did not know what to expect. Our salesman, Mark Gudorf, was very kind and helpful. He was not the "typical" pushy car salesman you may encounter at a large dealership. My daughter purchased a vehicle and we were very happy with our purchase. However, after a few days she began to have starting issues. I called Bob Luegers back and spoke with Mike Luegers. Mike and the rest of their staff went over and beyond to ensure my daughter's vehicle was consistently starting, and running safely as it should. (Because the problem was intermittent they did not catch it before it was placed on their lot.) But once it was brought to their attention they were very apologetic and made "it right". Where as another dealership would have said, you purchased AS IS, Bob Luegers stood by us and made sure her vehicle ran as we had expected it to. There are still honest dealerships that take pride in their word and company profile. Bob Luegers is that dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Bob Luegers Motors. We appreciate the feedback and this wonderful review regarding your experience. We're always here with the same great service whenever you need service or another vehicle! Thank you, Bob Luegers Buick GMC
NO pressure but ALL quality and professionalism
Not intending to buy yet to do a bit of "baseline shopping." There was only one (that I know of) that fit our criteria, so I truly did not think we would be buying. Dallas Jenkins Car Sales was recommended to us by a friend, and we are sure glad he was! Friendly, non pushy, listened and addressed OUR wants; not what he wanted to sell or what he had in stock. He showed us the vehicle, 2022 Terrain Denali and many of the bells and whistles. What really attracted us was lo/no road noise and all the safety features. The next day, we went to Evansville to "shop around" and left frustrated by our experience of "being sold to" and being given all sorts of known "car salemen's tactics" that have given "car salesmen" a bad rap. We called Dallas back and knew we wanted the 2022 Terrain Denali. No pressure from him or the owner; no sales gimmicks - just heard our needs/wants and responded accordingly. FIRST TIME ever I have really enjoyed the car buying experience (and I have had quite a few! LOL)! I highly recommend Bob Leuger GMC AND Dallas Jenkins Car Sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Bob Luegers Motors. It's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit. Thank you, Bob Luegers Buick GMC
Not intending to buy yet to do a bit of "baseline
Not intending to buy yet to do a bit of "baseline shopping." There was only one (that I know of) that fit our criteria, so I truly did not think we would be buying. Dallas Jenkins Car Sales was recommended to us by a friend, and we are sure glad he was! Friendly, non pushy, listened and addressed OUR wants; not what he wanted to sell or what he had in stock. He showed us the vehicle, 2022 Terrain Denali and many of the bells and whistles. What really attracted us was lo/no road noise and all the safety features. The next day, we went to Evansville to "shop around" and left frustrated by our experience of "being sold to" and being given all sorts of known "car salemen's tactics" that have given "car salesmen" a bad rap. We called Dallas back and knew we wanted the 2022 Terrain Denali. No pressure from him or the owner; no sales gimmicks - just heard our needs/wants and responded accordingly. FIRST TIME ever I have really enjoyed the car buying experience (and I have had quite a few! LOL)! I highly recommend Bob Leuger GMC AND Dallas Jenkins Car Sales!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No hassle purchase.
Mark Gudorfs was our salesman. Very polite. Very knowledgeable about trucks. Answered all our questions. When we explained how we wanted to handle our deal, it was completed expertly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit. Thank you, Bob Luegers Buick GMC
Mark of Excellence.
Mark of Excellence. Yes!! Sam, Valerie, Aaron and all the Bob Luegers team are not a 5 star team but a 10 star team ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. Sam, Valerie and the sales team work hard to help you above and beyond other dealerships. Previously owned other brands and this is my second Buick. The service team are the best of the best. Keep it going!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car